Pohanka Acura

Excellent experience from start to finish! I had an excellent experience from start to finish when buying my 2016 Acura MDX from Pohanka Acura. Elizabeth Kim was the sales representative that h I had an excellent experience from start to finish when buying my 2016 Acura MDX from Pohanka Acura. Elizabeth Kim was the sales representative that helped me out; she was very knowledgeable, incredibly friendly, and really worked with me to get the best possible deal on my car! I was trading in my BMW, and the staff performed the appraisal while we were taking the test drive in the MDX. The process was seamless, and we were able to complete the trade-in and sale in a very reasonable amount of time. The financial specialist that worked with me was Flip Carleton, and he did a great job of explaining every option of warranty coverage available to me in a friendly and laid-back way. Not once did I feel pressured during the process of buying my car at Pohanka, and Elizabeth and Flip really made it a comfortable experience all around. I look forward to being a longtime customer with them. More

Professional It was a pleasure dealing with a consummate professional like Mr. Kim. He even explained the VIN code which facilitated my search for an Acura MDX in It was a pleasure dealing with a consummate professional like Mr. Kim. He even explained the VIN code which facilitated my search for an Acura MDX in other dealers. Mr. Kim was forthright in negotiating the price on-line. More

Service experience with Yong Yong is outstanding! Very pleased every time we work with him. He is very detailed and polite. I would always recommend him to anyone I know. Yong is outstanding! Very pleased every time we work with him. He is very detailed and polite. I would always recommend him to anyone I know. More

Great Services It is my 10th purchasing car experience, and Elizabeth Kim is the best car sales person I ever met. I would come back to Pohanka for my next vehicle i It is my 10th purchasing car experience, and Elizabeth Kim is the best car sales person I ever met. I would come back to Pohanka for my next vehicle if she is still there:)) More

Elizabeth Kim provided outstanding service. We have been customers for many years at Pohanka Acura. Elizabeth Kim was very helpful in explaining all the new features of ours cars. We look forwar We have been customers for many years at Pohanka Acura. Elizabeth Kim was very helpful in explaining all the new features of ours cars. We look forward to working with her in the future. More

Great experience! RJ provided us with a practical and low pressure experience. Very knowledgeable about the product. Listened to our needs. Most importantly, we weren't RJ provided us with a practical and low pressure experience. Very knowledgeable about the product. Listened to our needs. Most importantly, we weren't pelted with calls, texts and emails following our visit!! More

Great Experience One of the best dealership experiences I've ever experienced. Joseph was extremely patient and worked with me to get the price with which I was comfor One of the best dealership experiences I've ever experienced. Joseph was extremely patient and worked with me to get the price with which I was comfortable. I am very happy with my vehicle and the service I received and will be recommending Joseph to my friends and family! More

Tish & Ray are the best! I recently came to Pohanka Acura in late August trying to get out of my then Hyundai’s Elantra. I was over paying and the car was just a huge stress. I recently came to Pohanka Acura in late August trying to get out of my then Hyundai’s Elantra. I was over paying and the car was just a huge stress. They looked over my contract and promised they would help me get into a new Acura. The process was the most efficient, Tish constantly communicated with me, keeping me updated. They both made the process so smooth, and best of all I felt I could trust them. I would recommend this dealership to anyone. Don’t go anywhere else for an Acura!! More

NEVER returns phone calls when you leave a message I have called over 20 times trying to get a refund on the service warranties I purchased last year. When the finance manager would not return messages I have called over 20 times trying to get a refund on the service warranties I purchased last year. When the finance manager would not return messages and emails, I also left messages with the Finance Director and the Customer Service Representative. They did not return my calls either. This dealer could save money by eliminating its switchboard since the company practice is to ignore all messages. More

Very satisfied customer in my new 2018 TLX Joseph worked with my family and I for over several weeks to ensure we were making the right decision in purchasing our new vehicle at the Chantilly A Joseph worked with my family and I for over several weeks to ensure we were making the right decision in purchasing our new vehicle at the Chantilly Acura, which includes: test driving multiple vehicles and showing us the different features on each vehicle, negotiating a reasonable trade in offer on our Nissan, and following up after the purchase to ensure we were 100% satisfied and knew how to operate all the features on the new car. I will definitely recommend my friends and family to this location. More