
Pohanka Acura
Chantilly, VA
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Phuong Davidson was very helpful Phuong noticed that my mileage on my MDX lease was high and called to discuss trading in my old MDX for a new 2017 because they were having fantastic Phuong noticed that my mileage on my MDX lease was high and called to discuss trading in my old MDX for a new 2017 because they were having fantastic deals on them. She had the perfect car picked out for us to test drive and made the sales process quick and efficient. I love my new MDX! More
Never lease from this dealership Tony Ramazani is a big liar. I leased a new car from acura and after a year I wanted something different. I went to get an appraisal and they don't wa Tony Ramazani is a big liar. I leased a new car from acura and after a year I wanted something different. I went to get an appraisal and they don't want to do it. They keep telling me to take it to CarMax. I said why can't you do it here? I leased the car from here. Tony Ramazani told me it's already been appraised 5 Times and I said I have only ordered 1 appraisal but I never got the print out. I asked them to print me a copy since I he said it's already done. They couldn't. The sales person couldn't find it In the system yet they told me it's been appraised. I asked them To redo it again he said the system is down. I asked them to show me the old appraisal they couldn't. Never lease a car from this dealership if you don't intend buying it after. More

My experience with this dealership was awesome. I had someone who cared about what I, and he helped me find the car that fits me best. It was a long , but a great e with this dealership was awesome. I had someone who cared about what I, and he helped me find the car that fits me best. It was a long , but a great experience for me. More
Will not honor warranty My vehicle was brought 3 times to Pohanka Acura for a CV joint that is leaking a significant amount of grease. Each time the grease was cleaned off a My vehicle was brought 3 times to Pohanka Acura for a CV joint that is leaking a significant amount of grease. Each time the grease was cleaned off and I was told no problem found only oil residue. I brought it to a third party shop and received confirmation that the joint was bad and now needed replacement due to noise present when driving, because damage from grease loss. The service manager still denies warranty and wants to boast about their ratings....looking at these reviews I'm not the only one having issues. The sales process was great, but lack of integrity from the service department and directly from the service manager, makes me reconsider ever doing business with Pohanka again. More
Pleasant Nicholas Shirley made my visit and purchased car so much easier by answering all my questions get my car ready to drive off the dealer with flawless Nicholas Shirley made my visit and purchased car so much easier by answering all my questions get my car ready to drive off the dealer with flawless condition More
Absolutely great! We bought a new Acura and Joseph was exceptional loved the customer service! We worked with Joseph and he let us explore all of our options absolutely We bought a new Acura and Joseph was exceptional loved the customer service! We worked with Joseph and he let us explore all of our options absolutely lovvveed it! More
Excellent experience with Yong! I recently purchased an RDX and Yong was so helpful and professional. He was always quick to respond to me with questions I had. I also thought the wh I recently purchased an RDX and Yong was so helpful and professional. He was always quick to respond to me with questions I had. I also thought the whole team at Pohanka did a great job helping me! I would highly recommend Yong and Pohanka Acura for your next car! More
Excellent Sale experience and satisfied service We just purchased our 2017 MDX from Pohanka. Yong Kim was very patient in describing the features and benefits of the MDX. He made our buying experi We just purchased our 2017 MDX from Pohanka. Yong Kim was very patient in describing the features and benefits of the MDX. He made our buying experience pleasantly informative. This is our second Acura from Pohanka. Based on the professional service rendered on our TSX, it was an easy decision to buy another vehicle from Pohanka. More
Good experience with Mr. Kim I had a great experience in purchasing a new car with the help from Mr. Kim. Polite, patient and professional. I'd like to recommend my friends to thi I had a great experience in purchasing a new car with the help from Mr. Kim. Polite, patient and professional. I'd like to recommend my friends to this store and contact Mr. Kim. More
Great Experience and easy dealing! Its easy and great working with the dealership and Mr. Yong. He took time and waited for us to make a decision after he put all the options we have on Its easy and great working with the dealership and Mr. Yong. He took time and waited for us to make a decision after he put all the options we have on the table. He worked with us to get the price we wanted keeping himself cool through the negotiations. He answered all our queries and helped understand the math with different options we have. I would definitely recommend him to my friends, and have already done so many times with my previous experience with him at the same dealership. More