Pohanka Acura

Excellence in Action Yong and the team at Pohanka provided us with excellent service from start to finish. This was the second car we bought from him last year and that wa Yong and the team at Pohanka provided us with excellent service from start to finish. This was the second car we bought from him last year and that was because the experience was thoroughly professional. More

Car purchase Yong and the team at Pohanka Acura made it easy to trade in and lease another vehicle. They are efficient and professional and make the transaction a Yong and the team at Pohanka Acura made it easy to trade in and lease another vehicle. They are efficient and professional and make the transaction an easy process. More

Aweful Uneducated staff with no understanding of time estimates. I get that things run slow sometimes but they kept assuring it’d be 30 more mins. I waited 5 Uneducated staff with no understanding of time estimates. I get that things run slow sometimes but they kept assuring it’d be 30 more mins. I waited 5 and a half hours for an oil change that was said to take an hour and a half. More

Best Sales Experiencd Yong Kim provides the best customer service and sales deal. This was the most satisfied leasing experience ever in my life. He stands on customer’s si Yong Kim provides the best customer service and sales deal. This was the most satisfied leasing experience ever in my life. He stands on customer’s side and deal for us. More

Not up to Acura standards Service manage Mike Clancey curt, rude and outrightly dismissive (unreal & terrible for an Acura dealership) - "does not" know how to treat an Acura c Service manage Mike Clancey curt, rude and outrightly dismissive (unreal & terrible for an Acura dealership) - "does not" know how to treat an Acura customer - (should not be placed in a leadership customer centric role) especially a loyal Honda customer for more than 15 years - relationship service manager and master technician saving grace - professional and customer centric - if back to this dealership it's because of these guys More

Great Experience I have purchased numerous vehicles in my life and I can say that this was the first time the salesman gave me what he said he would and didn't try to I have purchased numerous vehicles in my life and I can say that this was the first time the salesman gave me what he said he would and didn't try to drive down my trade in or up their cost. Overall best buying experience I have ever had. I drop over 7 hours to get to this dealership and got a deal that was over $4k better than local Acura dealers in my Charleston SC area......go here and you will be left a happy car owner. More

Easiest and best car buying experience! Working with Yong was yhe easiest and most enjoyable car buying experience. We were driving three hours to pick up a certified used Acura, and wanted Working with Yong was yhe easiest and most enjoyable car buying experience. We were driving three hours to pick up a certified used Acura, and wanted the process to be quick. The car was ready, paperwork already printed, and Yong was waiting for us to arrive. I will certainly look to purchase my next Acura from Yong again! More

Great experience leasing my vehicle I reached out to Yong to explore turning in my 2015 RDX and leasing a 2018. He had been so helpful and mad the previous leasing experience so enjoyabl I reached out to Yong to explore turning in my 2015 RDX and leasing a 2018. He had been so helpful and mad the previous leasing experience so enjoyable that I wanted to be sure to work with him again. He once again provided excellent customer service and was even responsive to my limited time so the whole process moves quickly and efficiently! Yong's service was key to my decision to return to Pohanka! More

Great Experience 2nd time Yong Kim was my sales person. He was great to work with. Gave me some amazing advise and guided me very nicely. Got an awesome deal on my new Acura MD Yong Kim was my sales person. He was great to work with. Gave me some amazing advise and guided me very nicely. Got an awesome deal on my new Acura MDX! Highly recommend Yong Kim! More

Friendly Staff This is a great place to buy a car. We drove 2 hrs to the dealership and had an excellent experience. They are upfront and honest during the entire pr This is a great place to buy a car. We drove 2 hrs to the dealership and had an excellent experience. They are upfront and honest during the entire process. Elizabeth was fantastic. More