Pohanka Acura

My experience with this dealership was awesome. I had someone who cared about what I, and he helped me find the car that fits me best. It was a long , but a great e with this dealership was awesome. I had someone who cared about what I, and he helped me find the car that fits me best. It was a long , but a great experience for me. More

Will not honor warranty My vehicle was brought 3 times to Pohanka Acura for a CV joint that is leaking a significant amount of grease. Each time the grease was cleaned off a My vehicle was brought 3 times to Pohanka Acura for a CV joint that is leaking a significant amount of grease. Each time the grease was cleaned off and I was told no problem found only oil residue. I brought it to a third party shop and received confirmation that the joint was bad and now needed replacement due to noise present when driving, because damage from grease loss. The service manager still denies warranty and wants to boast about their ratings....looking at these reviews I'm not the only one having issues. The sales process was great, but lack of integrity from the service department and directly from the service manager, makes me reconsider ever doing business with Pohanka again. More

Pleasant Nicholas Shirley made my visit and purchased car so much easier by answering all my questions get my car ready to drive off the dealer with flawless Nicholas Shirley made my visit and purchased car so much easier by answering all my questions get my car ready to drive off the dealer with flawless condition More

Excellent experience with Yong! I recently purchased an RDX and Yong was so helpful and professional. He was always quick to respond to me with questions I had. I also thought the wh I recently purchased an RDX and Yong was so helpful and professional. He was always quick to respond to me with questions I had. I also thought the whole team at Pohanka did a great job helping me! I would highly recommend Yong and Pohanka Acura for your next car! More

Absolutely great! We bought a new Acura and Joseph was exceptional loved the customer service! We worked with Joseph and he let us explore all of our options absolutely We bought a new Acura and Joseph was exceptional loved the customer service! We worked with Joseph and he let us explore all of our options absolutely lovvveed it! More

Excellent Sale experience and satisfied service We just purchased our 2017 MDX from Pohanka. Yong Kim was very patient in describing the features and benefits of the MDX. He made our buying experi We just purchased our 2017 MDX from Pohanka. Yong Kim was very patient in describing the features and benefits of the MDX. He made our buying experience pleasantly informative. This is our second Acura from Pohanka. Based on the professional service rendered on our TSX, it was an easy decision to buy another vehicle from Pohanka. More

Good experience with Mr. Kim I had a great experience in purchasing a new car with the help from Mr. Kim. Polite, patient and professional. I'd like to recommend my friends to thi I had a great experience in purchasing a new car with the help from Mr. Kim. Polite, patient and professional. I'd like to recommend my friends to this store and contact Mr. Kim. More

Excellent experience from start to finish! I had an excellent experience from start to finish when buying my 2016 Acura MDX from Pohanka Acura. Elizabeth Kim was the sales representative that h I had an excellent experience from start to finish when buying my 2016 Acura MDX from Pohanka Acura. Elizabeth Kim was the sales representative that helped me out; she was very knowledgeable, incredibly friendly, and really worked with me to get the best possible deal on my car! I was trading in my BMW, and the staff performed the appraisal while we were taking the test drive in the MDX. The process was seamless, and we were able to complete the trade-in and sale in a very reasonable amount of time. The financial specialist that worked with me was Flip Carleton, and he did a great job of explaining every option of warranty coverage available to me in a friendly and laid-back way. Not once did I feel pressured during the process of buying my car at Pohanka, and Elizabeth and Flip really made it a comfortable experience all around. I look forward to being a longtime customer with them. More

Great Experience and easy dealing! Its easy and great working with the dealership and Mr. Yong. He took time and waited for us to make a decision after he put all the options we have on Its easy and great working with the dealership and Mr. Yong. He took time and waited for us to make a decision after he put all the options we have on the table. He worked with us to get the price we wanted keeping himself cool through the negotiations. He answered all our queries and helped understand the math with different options we have. I would definitely recommend him to my friends, and have already done so many times with my previous experience with him at the same dealership. More

Professional It was a pleasure dealing with a consummate professional like Mr. Kim. He even explained the VIN code which facilitated my search for an Acura MDX in It was a pleasure dealing with a consummate professional like Mr. Kim. He even explained the VIN code which facilitated my search for an Acura MDX in other dealers. Mr. Kim was forthright in negotiating the price on-line. More