Pohanka Acura
Chantilly, VA
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Great customer service Yong was very knowledgeable and efficient! He helped us find a car that we really love. He was very fast and got us in and out in no time! Yong was very knowledgeable and efficient! He helped us find a car that we really love. He was very fast and got us in and out in no time! More
Pohanka Acura, Elizabeth Kim, excellent marks.. Elizabeth Kim was great to work with as we shopped and purchased an Acura MDX. The selection was vast (we bought a used MDX, 2014) and we were happy Elizabeth Kim was great to work with as we shopped and purchased an Acura MDX. The selection was vast (we bought a used MDX, 2014) and we were happy that we could extend the warranty for just a few dollars a month. I met her many months ago when we first started looking, and I'm glad we could buy from Pohanka. Lenny Gonzales, the General Manager, was super helpful as well!! Combine Acura reliability and performance with a good sales team and that's a good combination. Buy a car from these folks, you won't regret it. Car purchases are already hard enough, it's nice to have good, knowledgeable and honest folks in your corner. More
No hassle transaction I’m a Lexus buyer and prior to visiting Pohanka Acura I test drive Lexus SUV. Unfortunately, I wasn’t comfortable being pressured and the wheeling an I’m a Lexus buyer and prior to visiting Pohanka Acura I test drive Lexus SUV. Unfortunately, I wasn’t comfortable being pressured and the wheeling and dealing part. Then, my friend told me to check out the Acura and I’m glad I did. The process was easier than I expected. I thought I’m going to be sitting in the car dealer for a very long time. It turned out to be the smoothest process there is. Thanks Yong Kim! You are a very professional Sales Consultant. More
Smooth Transaction Yong Kim Senior Sales Consultant , He knows that How to do business with Customer . His professional manner and experience led me good deal. I will re Yong Kim Senior Sales Consultant , He knows that How to do business with Customer . His professional manner and experience led me good deal. I will recommend him to my neighbors . More
great place nice sales team great service open late they have drinks for customer, shuttle and loaner cars they also open sundays 7 days a week for sure nice sales team great service open late they have drinks for customer, shuttle and loaner cars they also open sundays 7 days a week for sure More
Great Experience Being a long time Lexus buyer, I happened to stop in to Pohanka Acura next door to check out their latest models as Acura is also starting to redesign Being a long time Lexus buyer, I happened to stop in to Pohanka Acura next door to check out their latest models as Acura is also starting to redesign their models. The new TSX design beats anything Lexus or other luxury brands are offering. I was happy to have been helped by Nicholas Shirley. Nic was extremely knowledgeable, answering all of my questions regarding the various Acura models. I was pleasantly surprised with the experience at this dealership -- friendly and welcoming, versus the typical pushy sales that you find at most dealerships, including the high end luxury brands. Well done to Nic and the management, Rick Praml, at Pohanka Acura. More
Fast and easy new car lease RJ Jones was my initial contact at the dealership, and he spent time showing my wife and me the vehicles, and the different color options available - RJ Jones was my initial contact at the dealership, and he spent time showing my wife and me the vehicles, and the different color options available - there were many on the lot to choose from. At the time, I was not yet ready to begin the new lease. When it was time to turn in the old vehicle for a new one, I did everything online through the website, and Ryan Cartee handled the whole thing, including choosing a car for me, per my specs, validating the pricing, which equaled what I expected, and having everything ready for me so that I could minimize my time at the dealership when I turned in the old car and picked up the new one. Yong Kim handled much of the paperwork, which he had ready when I walked into the dealership, so I did not have to wait. After we were done, he spent some time showing me the newer features of the new vehicle, and set up Bluetooth, etc. He was very busy that day, so he moved very quickly with me, which is exactly what I wanted. Raymond Morton handled the finance paperwork, and he also had everything ready for me, so I did not have to wait. He was great. Everyone I dealt with at Pohanka Acura was professional and friendly, and all showed a great respect for my time, which I appreciated. No one tried to sell me anything I did not want, and they all made the entire transaction very easy, and very fast, and that is what I valued most. The car is great, by the way, we are really enjoying it. More
Everyone was fabulous I recommend this dealership to everyone the staff is so understanding, loving, friendly, caring and simply amazing. You ALL rock and i thank you all f I recommend this dealership to everyone the staff is so understanding, loving, friendly, caring and simply amazing. You ALL rock and i thank you all for your help. More
Excellence in Action Yong and the team at Pohanka provided us with excellent service from start to finish. This was the second car we bought from him last year and that wa Yong and the team at Pohanka provided us with excellent service from start to finish. This was the second car we bought from him last year and that was because the experience was thoroughly professional. More
Aweful Uneducated staff with no understanding of time estimates. I get that things run slow sometimes but they kept assuring it’d be 30 more mins. I waited 5 Uneducated staff with no understanding of time estimates. I get that things run slow sometimes but they kept assuring it’d be 30 more mins. I waited 5 and a half hours for an oil change that was said to take an hour and a half. More