
Pohanka Acura
Chantilly, VA
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Amazing service. Joseph was very helpful. He help all the way through the transition. He made sure that I was happy with the purchase.He was amazing person. Joseph was very helpful. He help all the way through the transition. He made sure that I was happy with the purchase.He was amazing person. More
Excellent customer service from start to finish!! The customer service at this location is phenomenal! Would highly recommend them and Mr. Kim is the best!! Will be back again!! Top notch service! The customer service at this location is phenomenal! Would highly recommend them and Mr. Kim is the best!! Will be back again!! Top notch service! More
Customer focused and promising dealer. Joseph explained all the options about owning and leasing. He continuously followed up with me for test drive. He explained how much it feels to drive Joseph explained all the options about owning and leasing. He continuously followed up with me for test drive. He explained how much it feels to drive a dream car! He went above and beyond to help me keep the birthday surprise gift for my sweet heart! He came home to surprise my wife on her birthday with her dream car!! We all love him so much!!! More
Excellent Salesperson Worked with John Pokrant to lease an Acura RDX and he is excellent to work with. Very clear communication and very professional. In the end the deal w Worked with John Pokrant to lease an Acura RDX and he is excellent to work with. Very clear communication and very professional. In the end the deal worked out good and I like the SUV. More
My outstanding service experience with Asad Ali I was very pleased with Asad Ali and with the care and patience he extended to me when I purchased my new 2018 Acura TLX. I had so many questions abou I was very pleased with Asad Ali and with the care and patience he extended to me when I purchased my new 2018 Acura TLX. I had so many questions about the vehicle and it’s operation and he was able to answer each and every question. Asad is so personable and very knowledgeable! I will recommend friends and family! He is definitely an asset to Pohanka. He even made sure I was introduced to a service technician by the name of Kyle Schmidt! Kyle was friendly and offered to be my direct contact for any future service visits! WOW there are no words to express my customer service experience except to say it was exceptional and I’ve fallen in love with the Pohanka Family!! More
Personable, knowledgeable, thorough And low pressure I was very pleased with Asad Ali for his patience and knowledge in purchasing a new 2019 RDX. Because it was just released I had many questions about I was very pleased with Asad Ali for his patience and knowledge in purchasing a new 2019 RDX. Because it was just released I had many questions about the vehicle and it’s operation. He was able to answer each and every question. I will recommend Asad Ali to friends and family because he is knowledgeable, personable, thorough and consise. He greatly exceeded my expectations. He is definitely an asset to Pohanka. More
TOP RATE SERVICE I have purchased over 5 cars in the last 16 years and Asad Ali was by far the best salesman I have encountered. Finding the right car, financer and th I have purchased over 5 cars in the last 16 years and Asad Ali was by far the best salesman I have encountered. Finding the right car, financer and the paper drill that goes along with purchasing the vehicle can be a cumbersome process that can range from several hours to days. From the moment we pulled up to the dealership. Asad made sure we felt welcomed and went out of his way to find what we were looking for. We had previously left the Honda Dealership in Chantilly were no one had even extended a hand to help us....for the second time this week. Customer service and satisfaction at it's best is the name of the game for Pohanka Acura. Asad definitely made me a fan of the Acura Brand! More
Easy and simple I was catered too from a friendly and patient sales person. He understood what I wanted and didn’t pressure me into anything else. I would recommend I was catered too from a friendly and patient sales person. He understood what I wanted and didn’t pressure me into anything else. I would recommend him to anyone More
Great service! I am very happy with my MDX and the service I received at Pohanka Acura. Yong Kim was very helpful and knowledgeable. I would recommend him to anyone. I am very happy with my MDX and the service I received at Pohanka Acura. Yong Kim was very helpful and knowledgeable. I would recommend him to anyone. More
My new MDX I have leased 2018 MDX where Yong Kim worked with me to get a car that I wanted. He helped me get a wonderful car which I enjoy driving every day. I w I have leased 2018 MDX where Yong Kim worked with me to get a car that I wanted. He helped me get a wonderful car which I enjoy driving every day. I would recommend Yong Kim to my friends and family More