Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pohanka Acura
Chantilly, VA
1,589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,589 reviews
July 20, 2018
Pohanka does not value their loyal customers We have purchased over 12 cars from Pohanka and we will never purchase another car from them. They state they stand behind their cars but they don't We have purchased over 12 cars from Pohanka and we will never purchase another car from them. They state they stand behind their cars but they don't. We have had a continuing issue with the entire Audio, Navigation, system shutting down when the car sits out in the heat. Now we live in Virginia and cars get hot sitting outside. They had the car in the last year for over 3 months and have not been able to fix it. We went back to the dealership hoping they would handle this issue and they have not. We qualify for the Lemon Law and we will pursue dealing with attorneys and Acura, but the dealership continued to tell us, they would take care of us, and that we did not qualify for the Lemon Law BUT WE DO so don't believe anything they tell you More
by Diane Warfield
Employees Worked With
Lenny - Manager Mike Clancy
July 17, 2018
Well taken care of I know that I wasn't the easiest customer Yong Kim ever met but he was the epitome of patience and very quick to respond to all my many questions! We I know that I wasn't the easiest customer Yong Kim ever met but he was the epitome of patience and very quick to respond to all my many questions! We worked together for a very long time to locate the exact vehicle package I was looking for. I would most definitely recommend him to anyone who doesn't want to feel as though they are being railroaded through a dealership! More
by M&DPrice
Employees Worked With
Yong Kim
July 15, 2018
Great experience of Professional My wife and I were very impressed. Yong Kim was very kind and courteous. More importantly, he was very professional in providing me with clear inform My wife and I were very impressed. Yong Kim was very kind and courteous. More importantly, he was very professional in providing me with clear information of the vehicle. It was a greatest experience! More
by June
Employees Worked With
Yong Kim
July 10, 2018
"Most Excellent Service & Highly knowledgeable Sales Assoc" Overall, my purchase experience was highly satisfying and My family and I were very happy with the purchase. Yong Kim had all the answers to numer Overall, my purchase experience was highly satisfying and My family and I were very happy with the purchase. Yong Kim had all the answers to numerous questions we had and we were all impressed with his knowledge and his willingness to be upfront without any hidden agenda that you would sometimes experience in dealership. He was very pleasant to work with and I will definitely recommend him to any of my family and friends who is looking to purchase a car. I am definitely coming back to work with him for more purchases for many years to come! Thank you Young!! More
by johnny RDX
Employees Worked With
Yong Kim
July 07, 2018
EXCELLENT SALES Yong Kim was very through in explaining all the various specifications of the vehicle and was knowledgeable about any questions we had. He gave us a Yong Kim was very through in explaining all the various specifications of the vehicle and was knowledgeable about any questions we had. He gave us a fair deal which was very agreeable that ended in our purchase! More
by DYKIM
Employees Worked With
Yong Kim
July 07, 2018
Fast and efficient I had the opportunity to work with John Pokrant. He was great to work with! Fast and efficient yet took the time to show me everything I needed to kn I had the opportunity to work with John Pokrant. He was great to work with! Fast and efficient yet took the time to show me everything I needed to know and answered all of my questions thoroughly. John was very kind and genuinely a nice guy. Provided great customer and one of the main reasons I would continue to do business at pohanka. I recommend John to anyone looking for a car! More
by NawazN
Employees Worked With
Ray Moore. Also awesome!! , John Pokrant
July 03, 2018
Best service and smooth transaction Very pleasant korean speaking representative. My mom doesn’t speak or understand English and he explained all the details thoroughly by intepreting an Very pleasant korean speaking representative. My mom doesn’t speak or understand English and he explained all the details thoroughly by intepreting and recommended the best solution that would behoove both parties. The automobile transaction could not be any smoother, Yong Kim is an outstanding rep! More
by Stephanie.yi@gmail.com
Employees Worked With
Ray finance, Yong Kim
June 29, 2018
Purchased a 2015 Acura TLX with ease Purchased a 2015 Acura TLX thanks to John Brockmeyer. John was fast & efficient from start to finish. Very knowledgeable & easy to work with. Highly r Purchased a 2015 Acura TLX thanks to John Brockmeyer. John was fast & efficient from start to finish. Very knowledgeable & easy to work with. Highly recommended More
by Cstinger
Employees Worked With
John Brockmeyer
June 23, 2018
Amazing service. Joseph was very helpful. He help all the way through the transition. He made sure that I was happy with the purchase.He was amazing person. Joseph was very helpful. He help all the way through the transition. He made sure that I was happy with the purchase.He was amazing person. More
by Nepboy
Employees Worked With
Joseph Nwakanze
June 19, 2018
Excellent customer service from start to finish!! The customer service at this location is phenomenal! Would highly recommend them and Mr. Kim is the best!! Will be back again!! Top notch service! The customer service at this location is phenomenal! Would highly recommend them and Mr. Kim is the best!! Will be back again!! Top notch service! More
by Michelledrankin
Employees Worked With
Yong Kim
