Pohanka Acura

Excellent Customer Service & Great Price Easy transaction! Worked out particulars via text, went in to sign paperwork & pick up new car that was detailed & waiting. Sales & Finance staff were Easy transaction! Worked out particulars via text, went in to sign paperwork & pick up new car that was detailed & waiting. Sales & Finance staff were professional, answered all.of our questions, and did not waste time on things we did not need. Loved our experience! More

FAST, EASY ACCURATE AND VERY PROFESSIONAL. THIS WAS THE BEST CAR BUYING EXPERIENCE EVER, IT TOOK ME JUST 1:45 FROM THE MOMENT THAT I GET IN THE DEALER TO THE MOMENT I DRIVE BACK HOME ON MY GREA THIS WAS THE BEST CAR BUYING EXPERIENCE EVER, IT TOOK ME JUST 1:45 FROM THE MOMENT THAT I GET IN THE DEALER TO THE MOMENT I DRIVE BACK HOME ON MY GREAT 2019 ACURA TLX. KIM GET MY INFORMATION LIKE THREE MONTH AGO AND HE PROMISE TO CALL ME AS SOON AS HE HAVE A GOOD DEAL FOR ME AND HE REALLY EXCEED ANY EXPECTATIONS. More

Best Experience Pohanka Acura of Chantilly, was the best car buying experience we've ever had. Our salesperson, Joseph Nwakanze was extremely knowledgeable, no press Pohanka Acura of Chantilly, was the best car buying experience we've ever had. Our salesperson, Joseph Nwakanze was extremely knowledgeable, no pressure, easy going and very personable. We were shown exactly what we were looking for and the test drives were a rewarding experience as Joseph provided detail information on each vehicle and the key operations of them. At no time did we feel pressured or rushed. Once we had made our decision, Joseph took the time to help us set up all the necessary technologies that we requested for immediate use as well as key technologies that were beneficial to us for the immediate future. All the othere neat extras we wer able to learn and use aat our convenience. During the few days following our purchase Joseph was available each time we called with questions about the vehicle, and was able to promptly provide the necessary information to answer them. Again, best car buyinh expereince ever, and we love the new car. Joseph, thankd for all your help. Sincerely J & P More

Brujeé A-Spec I had the most amazing experience at Pohanka Acura. I was lucky to find Joseph sitting outside when I walked up to the dealership. He was quick to hel I had the most amazing experience at Pohanka Acura. I was lucky to find Joseph sitting outside when I walked up to the dealership. He was quick to help me find exactly what I wanted. He went above and beyond get me the deal of a lifetime! I’m very grateful with everyone at Pohanka Acura especially Joseph! I will be definitely recommend friends and family to Joseph at Pohanka Acura! More

2019 Acura RDX Advance purchase We had a wonderful experience with our first Acura purchase at Pohanka Acura in Chantilly. Faran Fayaz helped us from start to finish with our inquir We had a wonderful experience with our first Acura purchase at Pohanka Acura in Chantilly. Faran Fayaz helped us from start to finish with our inquiries. We had been working with a number of different dealerships and went with Pohanka because of the proximity, pricing and high level of service. We were impressed with the personal touch each of the different groups provided throughout the process. Whether it was Ziad helping during the financing portion, or meeting the service department or Faran giving us a thorough and knowledgeable presentation of the cars features - they covered all the bases! Rick Praml stopped by to introduce himself which we thought was a nice touch. Faran was conversational and a joy to work with. We would definitely recommend Faran and Pohanka Acura to friends! More

Best ever!! After nearly 50 years, I now understand the difference between a salesman and a true professional. Yong Kim's patience, courtesy, and breadth of knowl After nearly 50 years, I now understand the difference between a salesman and a true professional. Yong Kim's patience, courtesy, and breadth of knowledge resulted in my feeling that he genuinely wanted to do right by me, not just in the sale portion but the subsequent ownership and driving part. He went out of his way to figure out my priorities and match them with the right car, and for an excellent price. The test drives were thorough, varied, and I drove away in my new TLX feeling confident. I will recommend him to friends without hesitation or qualification. Additionally, 'Flip' Carleton, Finance Manager, was fast, efficient, equally as professional, and made what is normally the least enjoyable part of the process -- hard as this is to believe -- actually fun. This is the 3rd Acura I have purchased from Pohanka, and by far and away the most fun, most relaxed, and best value all around. I have recommended Pohanka for years. Now I am going to add Yong Kim and 'Flip' Carleton to my must-have list. Great job! More

MDX Awesome Overall, my purchase experience was extremely satisfying. I am very happy with my lease. Joseph Nwakanze had all the answers to my numerous question Overall, my purchase experience was extremely satisfying. I am very happy with my lease. Joseph Nwakanze had all the answers to my numerous questions. I was impressed with his professional and knowledge He was very pleasant to work with and I will definitely recommend him to any of my coworkers, family and friends. I am definitely coming back in 3 years to work with him for my next purchase. More

Great experience (RDX purchase) I purchased 2018 RDX from Pohanka Acura last weekend. Joe has been very patient and walked me through the whole process. He stayed late on Saturday, a I purchased 2018 RDX from Pohanka Acura last weekend. Joe has been very patient and walked me through the whole process. He stayed late on Saturday, and answered all my questions about this car. Overall, very good experience. I definitely recommend him! More

Extremely bad sales service Had an appointment with Nick Durham at 2 pm today. I had made the appointment a week back. The manager from the dealership called today morning and co Had an appointment with Nick Durham at 2 pm today. I had made the appointment a week back. The manager from the dealership called today morning and confirmed the appointment. I and my wife reached there at 1:45 pm and they kept us waiting till 4 pm, when Nick finally told us that he is not available and we have to reschedule! If their sales is like this, one can imagine their after sales service! More

Knowledgeable and Professional Sales Associate I really appreciated Joseph’s in depth knowledge of both the MDX and RDX. Also his patience with walking me through the options and prices of the vehi I really appreciated Joseph’s in depth knowledge of both the MDX and RDX. Also his patience with walking me through the options and prices of the vehicles. He is not pushy and allows the car and his knowledge to sell the vehicle. I highly recommend him for your buying needs at Pohanka Acura. More