Pohanka Acura

Dishonest and greedy Service team Never have I ever been so egregiously lied to in my years on this earth. I took my 2002 TL to the shop to get a bulb replaced for the headlight. I kne Never have I ever been so egregiously lied to in my years on this earth. I took my 2002 TL to the shop to get a bulb replaced for the headlight. I knew the fix would be somewhere in the $400 price range. After the multi-point inspection, it was "discovered that the entire headlight would need to be replaced to the tune of $1600; four times the estimated cost. They also informed me that the radiator was leaking and I needed a new one. That cost was estimated at $2700 for a grand total of $4300. I just had the oil changed a month prior and a radiator leak was never discovered in the multi-point. The bulb was the only issue with the car a month ago and a month ago, I needed a battery and brakes. Now this time, the batter was fine and the brakes had been changed. When I went to the other place to get them done, I was told they were not ready to be changed but would not hurt. The service desk makes you feel like if you do not do the work, you are failing them. I try my best to service my vehicles so they keep running. $4300 is harsh and for someone to make you feel inadequate because $4300 to them is nothing. I felt belittled and to compare me to others is not fair. I would not use this service team unless you have a plan or a larger bank account. More

I LOVE EVERYTHING ABOUT POHANKA ACURA First came here after moving from San Diego to have my 2016 MDX serviced. I was in awe of the service I received. AMAZINGLY OUTSTANDING is putting it First came here after moving from San Diego to have my 2016 MDX serviced. I was in awe of the service I received. AMAZINGLY OUTSTANDING is putting it lightly. They serviced my car, inspected it, safety inspected it etc and gave me a new car to drive while my car was being serviced. They called for each and every permission to go forward with service etc. Best service I've EVER received hands down. Fast forward about 2 months. Learned of the great deals they had going on for end of the year. Received an immediate response from Yong Kim after emailing of my interest in buying, outstanding and professional he is, I went in, was automatically greeted by Elizabeth Frasier another amazing professional and she stayed with me for the entire process. They close on Sundays at 5pm she was there until 730pm making sure all went smooth. Deal maker Tony, great honest guy, Ray in financing, simply outstanding. I drove 3 cars and no one had any issue with it. So extremely helpful and they just do everything in their power to see you happy. Extremely willing to work YOUR deal. I absolutely LOVE POHANKA and will recommend them to all!!! THEY ROCK!! 2019 Acura MDX SH-AWD Advance Pkg MDX....LOVE IT!!! More

Excellent internet buying experience We had excellent car buying experience from Pohanka Acura. Asad Ali contacted us, understood our needs and was very helpful in identifying the right c We had excellent car buying experience from Pohanka Acura. Asad Ali contacted us, understood our needs and was very helpful in identifying the right car for us. We traveled from out of town, Ali prepared all the paperwork and we were able to finish buying in less than hour. I would highly recommend Pohanka Acura, especially Ali. More

Cordial and business efficient Asad is a pleasure to work with for my vehicle needs. The inventory and process were easy to appreciate. I would recommend to others for future need Asad is a pleasure to work with for my vehicle needs. The inventory and process were easy to appreciate. I would recommend to others for future needs. More

Great buying experience I had a great buying experience at Pohanka Acura. Asad Ali is a fantastic sales person, he was very helpful in explaining every aspect of the sales pr I had a great buying experience at Pohanka Acura. Asad Ali is a fantastic sales person, he was very helpful in explaining every aspect of the sales process and also the features in the car. They are also available for consultations even after buying the car. Highly recommended More

Asad Ali Asad was a great sales guy,professional not pushy and very knowledgeable of the Acura MDX For it being a Black Friday we had a quick , smooth process Asad was a great sales guy,professional not pushy and very knowledgeable of the Acura MDX For it being a Black Friday we had a quick , smooth process and Asad was the main reason for it. What a great experience!! More

Experience with Acura Good customer service! Was also professional and had a good attitude. Had a good experience, would recommend this salesman. Overall, everything was go Good customer service! Was also professional and had a good attitude. Had a good experience, would recommend this salesman. Overall, everything was good. Thank you Yong Kim! More

Great service Bought an Acura MDX this past weekend and I wasn’t disappointed! Sunny Naiyer was hands down the best salesman I have ever worked with. He was kind, p Bought an Acura MDX this past weekend and I wasn’t disappointed! Sunny Naiyer was hands down the best salesman I have ever worked with. He was kind, patient, professional and made the car buying process smooth and easy. I would highly recommend going to see Sunny and would work with him again. More

Elizabeth is fantastic! Best car buying experience I have ever had. She made the process easy and painless. Would recommend her to anyone looking to purchase a car. She reall Best car buying experience I have ever had. She made the process easy and painless. Would recommend her to anyone looking to purchase a car. She really cares about her customers! Great job! More

We enjoyed buying our new TLX through Joseph My wife and I thoroughly enjoyed our experience with Joseph Nwakanze at Pohanka Acura. He made it very pleasant to buy our new Acura TLX V6 AWD this w My wife and I thoroughly enjoyed our experience with Joseph Nwakanze at Pohanka Acura. He made it very pleasant to buy our new Acura TLX V6 AWD this week (11/2018). Joseph is very professional, personable, knowledgeable, flexible, creative, patient and articulate. He also has a good sense of humor. We looked at Acura, Honda, Toyota and Lexus before deciding on the TLX as a replacement for my wife's 2000 TL which was also purchased at Pohanka. We really liked the Honda products especially the Accord but it was not as comfortable as the Acura. Pohanka had the model we wanted in the exterior and interior colors we wanted. The Android Auto, phone charge pad, seat comfort including the driver's seat extension and many other features helped make our decision. I highly recommend Joseph and the folks at Pohanka who have made this buying experience stress free, pleasant and fun. We spent time with Alex and Ray during the acquisition process who added positively to the experience. More