Pohanka Acura

Asad Ali is absolutely incredible. Our sales consultant, Asad Ali, delivered an incredible customer experience - and while I absolutely love the vehicle, the car did not sell itself. Al Our sales consultant, Asad Ali, delivered an incredible customer experience - and while I absolutely love the vehicle, the car did not sell itself. Ali sold it. Thank you Ali. More

A well oiled machine. This is our second car buying experience with Pohanka Acura. They’re amazing to work with and genuinely want you to have an excellent experience. We w This is our second car buying experience with Pohanka Acura. They’re amazing to work with and genuinely want you to have an excellent experience. We were not in the market for a car, but after Rudolph made the decision for us, they dealt with our crummy situation graciously. (Including me bursting into tears in the showroom). If you’re new to Acura, go for it (btwn my family and my husbands family we’re on our 10th or 12th) and if you already love Acura, skip all the other dealerships and go straight to Pohanka. More

THE Best Dealer Ever This is my second time getting a car through Pohanka and Yong really made sure I got a top notch deal on a higher trim that what I anticipated. He is This is my second time getting a car through Pohanka and Yong really made sure I got a top notch deal on a higher trim that what I anticipated. He is very knowledgeable as a senior level representative, sincere when helping his clients and is now my go-to salesman. He made my second experience even better than the first. He also made sure I got a great deal on their maintenance package with Flip, who is also super friendly and made my experience enjoyable. Pohanka provides absolutely outstanding customer service and I can confidently say no other dealer would beat Pohanka in the area. More

Leasing a vehicle with Ali Ali made this process very easy and his attention to my time was greatly appreciated. His communication with me was excellent and I would recommend h Ali made this process very easy and his attention to my time was greatly appreciated. His communication with me was excellent and I would recommend him highly. More

Buying for a second time a car at Pohanka Acura. Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a nee Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a need for a new Acura.. More

Best experience ever!!! So great! Kind and knowledgeable and good everything so quick and easy for me! I got a great deal and I will be customer for life! So great! Kind and knowledgeable and good everything so quick and easy for me! I got a great deal and I will be customer for life! More

Ali did an amazing job I have to say I am little disappointed that I have to redo this review. Ali did a tremendous job and I stated just how happy I was in the previous rev I have to say I am little disappointed that I have to redo this review. Ali did a tremendous job and I stated just how happy I was in the previous review that you rejected for lack of wordiness. That’s frankly silly. In any event, let me state once more and for the record that he did an exceptional job in providing the highest level of service. We got a great deal at a fair price and we couldn’t be more pleased all thanks to him. More

Yong Kim made buying an Acura very painless. Yong Kim, Elizabeth Fraiser and Philip Carleton we’re friendly and helpful when we came in to look at a care we had seen online. Yong Kim was very kno Yong Kim, Elizabeth Fraiser and Philip Carleton we’re friendly and helpful when we came in to look at a care we had seen online. Yong Kim was very knowledgeable and helpful as we test drove the car. Thanks! More

Dishonest and greedy Service team Never have I ever been so egregiously lied to in my years on this earth. I took my 2002 TL to the shop to get a bulb replaced for the headlight. I kne Never have I ever been so egregiously lied to in my years on this earth. I took my 2002 TL to the shop to get a bulb replaced for the headlight. I knew the fix would be somewhere in the $400 price range. After the multi-point inspection, it was "discovered that the entire headlight would need to be replaced to the tune of $1600; four times the estimated cost. They also informed me that the radiator was leaking and I needed a new one. That cost was estimated at $2700 for a grand total of $4300. I just had the oil changed a month prior and a radiator leak was never discovered in the multi-point. The bulb was the only issue with the car a month ago and a month ago, I needed a battery and brakes. Now this time, the batter was fine and the brakes had been changed. When I went to the other place to get them done, I was told they were not ready to be changed but would not hurt. The service desk makes you feel like if you do not do the work, you are failing them. I try my best to service my vehicles so they keep running. $4300 is harsh and for someone to make you feel inadequate because $4300 to them is nothing. I felt belittled and to compare me to others is not fair. I would not use this service team unless you have a plan or a larger bank account. More

Excellent internet buying experience We had excellent car buying experience from Pohanka Acura. Asad Ali contacted us, understood our needs and was very helpful in identifying the right c We had excellent car buying experience from Pohanka Acura. Asad Ali contacted us, understood our needs and was very helpful in identifying the right car for us. We traveled from out of town, Ali prepared all the paperwork and we were able to finish buying in less than hour. I would highly recommend Pohanka Acura, especially Ali. More