Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,589 reviews
Great service The car price was great and the customer service was amazing. The service was also fast and reliable. I will definitely come next time!! thank you. The car price was great and the customer service was amazing. The service was also fast and reliable. I will definitely come next time!! thank you. More
Came in for a test drive and left with that very car! Yong was a great sales rep since he gave us useful info about the RDX without pressuring us to buy! All of the staff were helpful and friendly. Yong was a great sales rep since he gave us useful info about the RDX without pressuring us to buy! All of the staff were helpful and friendly. More
Quick and Efficient Service A+++ to the Max I took my 2007 RDX in for an oil change and my advisor Steve Phillips recommended an air filter and a.c. filter replacement. I'd gone in on a Sunday I took my 2007 RDX in for an oil change and my advisor Steve Phillips recommended an air filter and a.c. filter replacement. I'd gone in on a Sunday and the service dept. was busy but my service repairs took about one hour to complete. My vehicle has very low mileage based on its' age and I love driving it. Thanks to Steve and the technician who was working on a Sunday. More
Great experience! Ali, got me into a brand new car when I didn't even think I would be able to get a used one. He is amazing. Ali, got me into a brand new car when I didn't even think I would be able to get a used one. He is amazing. More
A good experience throughout the car buying process. Mr. Kim and Mr. Rahme we're very helpful, professional and answered all of my questions. Thank you! throughout the car buying process. Mr. Kim and Mr. Rahme we're very helpful, professional and answered all of my questions. Thank you! More
Thank You Mr. Kim Outstanding, customer-centric, responsive, honest and fair! Mr. Kim was straightforward during the negotiations and did not employ any dishonest sal Outstanding, customer-centric, responsive, honest and fair! Mr. Kim was straightforward during the negotiations and did not employ any dishonest sales tactics. It was by far the best experience (over 20 years) we've had when buying a car. If I had the option I would give Yong 6 stars out of 5. Thank you! More
Good Experience This is my second time getting a car from Pohanka. Worked with Rimoun who was very helpful and knowledgeable about the RDX '19 lease I wanted. This pl This is my second time getting a car from Pohanka. Worked with Rimoun who was very helpful and knowledgeable about the RDX '19 lease I wanted. This place always seems to give better than average trade-in value for you old vehicle and will work to try and get you a good price. Would recommend to anyone to at least stop by and take a look, you'll be surprised how much they are willing to negotiate on price. More
one of the best decisions i’ve made this year! Mr. Yong Kim was very helpful and informative since I met him. I visited him 3 times before trading in my car and leasing a TLX. During the test drive Mr. Yong Kim was very helpful and informative since I met him. I visited him 3 times before trading in my car and leasing a TLX. During the test drive, he showed me all the amazing upgraded features that came with the base package and I knew that it would be a safe, reliable car. Each visit, we discussed the best options for me based on what I was looking for and I left the dealership very happy with my purchase as well as feeling I had made a good deal. He made the process so efficient and quick without wasting each other’s time. I would definitely recommend anyone to make a purchase with Mr. Kim and I know that I’ll come back after my lease is over! More
Used 2018 Acura MDX Hello, I found a 2018 Acura MDX at this location remotely. I asked if the car has been in an accident and was told no just small bumper scratches in Hello, I found a 2018 Acura MDX at this location remotely. I asked if the car has been in an accident and was told no just small bumper scratches in front. I asked for service records and was told there was none and that car was repaired else where. Then Ricky and his manager insisted that the car is preowned and I need to stop being picky. After I asked that car shoukd spotless at his age they stated there are scratches on rear bumper now. I receive the video with chips and painted over poorly( really Acura that’s not the class I know). After insisting I receive the car fax. On 1/16 car was reported in an accident on 1/18 it was at Acura being reprogrammed and a sensor was replaced. (Really Acura). Once I asked for the paint chips to be repaired before I purchase they mentioned paint will cost me 400 dollars or paint touch up will be done and will not be matching. The car is 35000 and that’s not cheap for a used car with all hidden information. Very fishy that they won’t send me the service record or any information on the accident. Also manager won’t even step in because something seemed fishy about the transaction. Acura sell and certify a car without reporting service performed on car at their dealer???? Common!!!!!!! More
Excellent experience Ali helped us decide on a lease of a brand new 2019 Acura MDX. He was able to find us the exact vehicle we needed and his customer service is awesome! Ali helped us decide on a lease of a brand new 2019 Acura MDX. He was able to find us the exact vehicle we needed and his customer service is awesome! More