Pohanka Acura
Chantilly, VA
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I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, dete Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name. More
One year after purchasing a used 2020 MDX, we decided to upgrade to the newer 2024 MDX. Of course we went back to Yong Kim, as he has been such a great support over the past year. We appreciated Yong’s guid upgrade to the newer 2024 MDX. Of course we went back to Yong Kim, as he has been such a great support over the past year. We appreciated Yong’s guidance on the Leasing process and trading in our used 2020 MDX. We were also very pleased to work with the Finance Manager Shahbaz - awesome and friendly guy! So excited to drive our new 2024 Acura MDX A-spec! More
Purchased a 2024 MDX and from start to finish the best car buying experience I've ever had. People buy from people - Jahid Noori & Walid Saleh are true professionals -from establishing a price quote to h car buying experience I've ever had. People buy from people - Jahid Noori & Walid Saleh are true professionals -from establishing a price quote to having paperwork & vehicle ready to go at signing. Their skill sets and extreme pride in what they do is a huge asset to the Pohanka organization. More
Had a great experience with Yong Kim at Pohanka Acura pricing was great per KBB Process was easy and no hassles I live in Pittsburgh and they could not compete with their pricing! Well worth a 4 hour d pricing was great per KBB Process was easy and no hassles I live in Pittsburgh and they could not compete with their pricing! Well worth a 4 hour drive 😊 More
Pohanka Acura was a great experience! Yong Kim really helped us find the right car we needed for our family and was very knowledgeable about the different models for each vehicle, I will Yong Kim really helped us find the right car we needed for our family and was very knowledgeable about the different models for each vehicle, I will definitely be recommending him to friends and family! More
Buying a car is really a tedious work, but our experience with Pohanka Acura was outstanding and stress free especially when working with Jason Smith, Shabaz and most especially with Yong Kim w experience with Pohanka Acura was outstanding and stress free especially when working with Jason Smith, Shabaz and most especially with Yong Kim who gave us exceptional services. We only spent almost 4 hrs for the entire process which is very quick and efficient. No hard selling , very transparent and we obtained a fair price that we asked for our brand new car. We are indeed a grateful customer for this encounter. More
My first car purchase Acura MDX was very satisfied since expert sales representative Yong Kim was a best dealer. He helped us meet our budget & requirements & made our car purchasing experience the best. I expert sales representative Yong Kim was a best dealer. He helped us meet our budget & requirements & made our car purchasing experience the best. I highly recommend Yong Kim. Thank you More
As a out of state buyer, I was really pleased with the top notch customer service from Kim Yong and pohanka Acura, the overall buying process was smooth.Day1 spoke to yong and explained him what I am look top notch customer service from Kim Yong and pohanka Acura, the overall buying process was smooth.Day1 spoke to yong and explained him what I am looking for and day 2 finalized everything (all over text and phone). Day 3 he picked me up from the Airport and was in/out of the dealership within 2 hrs with A new MDX.Awesome service More
I got the opportunity to work with Yong Kim at Pohanka! I purchased my very first car from them 13 years ago cash and left off the lot. This time I returned after totaling my 13 year old Acura and Yong Kim I purchased my very first car from them 13 years ago cash and left off the lot. This time I returned after totaling my 13 year old Acura and Yong Kim made sure that I left in a brand new 2024 Acura. Everyone there was friendly, nice, and helpful from the time I entered the establishment and left! Yong Kim gave the best service and information from start to finish. He even checked up on me after my purchase to ensure that I still loved my brand new Acura. His passion showed tremendously and it was clear he wasn’t there to just make a sale. He was passionate and showed empathy. I will forever support them! More
Mr. Yong Kim and Mr. Shahbaz Butt made my trade-in and leasing experience swift and hand me over the keys of new MDX 2024. Mr Kim is a thoroughly professional person, from the paperwork to handing over ke leasing experience swift and hand me over the keys of new MDX 2024. Mr Kim is a thoroughly professional person, from the paperwork to handing over keys of my new car he was there all the way. The entire team at Pohanka Acura and Kim in particular are very helpful. Thank you. More