Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,606 reviews
I would like to express my sincere appreciation for the excellent service I received from Young Kim. From the moment I arrived, Young was attentive and went above and beyond to ensure my needs were met. Th excellent service I received from Young Kim. From the moment I arrived, Young was attentive and went above and beyond to ensure my needs were met. Their professionalism and friendly demeanor made my experience truly exceptional. Young took the time to answer all my questions and provided valuable insights that helped me make informed decisions. I felt genuinely cared for throughout the entire process. Thank you, Young, for your outstanding service!" More
Mr. Yong Kim was very helpful and pleasant to work with. He had a great balance of being knowledgeable, but giving us time to explore and think through our options. We had an excellent experience, we highly He had a great balance of being knowledgeable, but giving us time to explore and think through our options. We had an excellent experience, we highly recommend him. More
Mr. Yong Kim is very knowledgeable on the Acura brand car and he is very helpful to respond to customer request. Would highly recommend Mr Kim for your car buying needs. and he is very helpful to respond to customer request. Would highly recommend Mr Kim for your car buying needs. More
Yong Kim took care of me in a straightforward no xx matter. It was nice to be given the facts, offered honest opinions, and ways to save money simple and clean. matter. It was nice to be given the facts, offered honest opinions, and ways to save money simple and clean. More
Mr. Yong Kim Is very knowledgeable on the Acura brand and goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. More
Not happy Service department or general manager, who do not recognize the customer request. very poor respond to customer request and not satisfy customer. They just ask you to go do yourself whatever it w not recognize the customer request. very poor respond to customer request and not satisfy customer. They just ask you to go do yourself whatever it was the cause of the damage to your car More
I TOOK MY CAR FOR REGULAR SERVICE AND MY CAR WAS RETURNED TO ME WOTH CRACKED WINDSHIELD.THEY DENIED THAT IT WAS DONE AT THEIR DEALERSHIP.AFTER COMPLAING WITH GENERAL MANAGE ,SHE ASKED ME TO BRING THE CAR BAC TO ME WOTH CRACKED WINDSHIELD.THEY DENIED THAT IT WAS DONE AT THEIR DEALERSHIP.AFTER COMPLAING WITH GENERAL MANAGE ,SHE ASKED ME TO BRING THE CAR BACK FOR INSPECTION.THE ASSISTANT SERVICE MANAGER TOOK SOME PICTURES AND TEXT ME BACK WITH SOME FABRICATED PHOTOS.I AM NOT HAPPY WITH THEIR RESPOND AND HOPE THEY WILL DO THE RIGHT THINGS AND RESOLVE THE ISSUES. More
I have worked with Yong for many years and many car transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recom transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recommend Yong for your next visit to Pohanka More
Worked with Yong Kim over phone. Literally 3-4 calls and 45 mins later, I turned in my leased car and picked up a new lease with lower payments. Most efficient and transparent car bu Literally 3-4 calls and 45 mins later, I turned in my leased car and picked up a new lease with lower payments. Most efficient and transparent car buying experience. Thanks, Yong! More