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Pohanka Acura

Chantilly, VA

4.6
1,610 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,610 reviews

October 08, 2024

I have worked with Pohanka Acura for years with my clients. Both Yong Kim and Jahid Noori are top notch when it comes to sales and management. They make the process of buying a vehicle for my clients More

by Autosave4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jahid Noori, Yong Kim
September 26, 2024

I had a great experience at Pohanka Acura and with Yong Kim. He was very organized and made the process for purchasing my 2025 Acura MDX very easy. I'll come back to him if I purchase another Acura! More

by younghokim425
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 24, 2024

I had a terrible experience today at Acura. I was invited to come in because they wanted to buy my 2024 Acura Integra, but the offer they presented was significantly lower—$5,000-$6,000 less th More

by Alex Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samantha, who would receive a 1 star., John Pokrant
September 23, 2024

Thank you so much Yong Kim for helping me decide on my new car!! Walked away with a brand new 2025 Acura MDX and I’m extremely happy with my purchase. Yong Kim was amazing! More

by Juju Liriano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 21, 2024

I would like to express my sincere appreciation for the excellent service I received from Young Kim. From the moment I arrived, Young was attentive and went above and beyond to ensure my needs were met. Th More

by Kubon4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 10, 2024

Mr. Yong Kim was very helpful and pleasant to work with. He had a great balance of being knowledgeable, but giving us time to explore and think through our options. We had an excellent experience, we highly More

by TT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 07, 2024

Mr. Yong Kim is very knowledgeable on the Acura brand car and he is very helpful to respond to customer request. Would highly recommend Mr Kim for your car buying needs. More

by kevin yang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frederick Asiedu, Yong Kim
July 30, 2024

Yong Kim took care of me in a straightforward no xx matter. It was nice to be given the facts, offered honest opinions, and ways to save money simple and clean. More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
July 24, 2024

Mr. Yong Kim Is very knowledgeable on the Acura brand and goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. More

by dooleykusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
June 06, 2024

Not happy Service department or general manager, who do not recognize the customer request. very poor respond to customer request and not satisfy customer. They just ask you to go do yourself whatever it w More

by MEHDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and general manager
Jun 06, 2024 -

MEHDI responded

Will not recommend to go there for service

Jun 11, 2024 -

Pohanka Acura responded

Dear Medhi, We realize that mistakes happen, and we would be happy to replace your windshield if we broke it. However, as we’ve discussed multiple times and shown you on video surveillance, there was already a crack in your windshield when you dropped the car off for service. Our offer still stands on helping you with a discount on a new windshield if you choose to replace it. Thank you, Courtney Lindquist General Manager (703) 968-6600