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Pohanka Acura

Chantilly, VA

4.6
1,616 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,616 reviews

November 11, 2020

For my very first time of being here and doing business, it was amazing. I received a wonderful deal. My sales associate Farheen Chaudhry, made it so, she was super helpful, knowledgeable, and did not press More

by driftedhiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farheen Chaudhry
Nov 11, 2020 -

Pohanka Acura responded

Thank you for the amazing review! We will be sure to thank Farheen for providing you with excellent and knowledgeable service. We look forward to working with you again!

November 09, 2020

I normally hate going to the car dealership, but Yong Kim was a pleasure to work with. The whole experience was smooth, no hassle, no headache! More

by ljella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Nov 10, 2020 -

Pohanka Acura responded

We appreciate your feedback. We are happy to hear we could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

November 02, 2020

As always couldn’t be more please with my reason purchase with Mr.Yong Kim who I known him for so many years and he always work his best to provide me with the best deal , I just love how professional and ou More

by Lesly 06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim, Phillip "Flip" Carleton
Nov 03, 2020 -

Pohanka Acura responded

Hi Lesly, Thank you for sharing this great feedback for Yong and the team here at Pohanka Acura! We appreciate your loyal business and look forward to seeing you here again next time.

October 26, 2020

Mr. Yong Kim was very professional and helpful. I really appreciate your service. Also, Johann Gutierrez was very friendly and his explanation about the car was good. Thank you! More

by Jackie Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johann Gutierrez , Yong Kim
Oct 27, 2020 -

Pohanka Acura responded

Jackie, thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of Mr. Yong and Johann! We truly value your business!

October 25, 2020

Mr. Yong Kim was very accommodating and professional. From my experience I highly recommend him to anyone in the market for an Acura. Mr. Kim is really a professional. Very kind and detailed explanations More

by Kobir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Yong Kim
Oct 26, 2020 -

Pohanka Acura responded

Kobir, thank you for recognizing the quality service provided to you by our staff member, Yong. We owe it to him for finding the perfect model for you and your lifestyle. We hope to be a resource for all your future automotive needs. Until next time!

October 21, 2020

I appreciate the great customer service provided by Pohanka Acura. My sales advisor was Farheen and she was a pleasure to work with. She is patient and personable. She showed me the MDX and offered a More

by RPANGARKAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahbaz Butt & Farheen Chaudhry
Oct 24, 2020 -

Pohanka Acura responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you received exceptional customer service at our dealership. Please don't hesitate to reach out to us if we can be of any further assistance! We hope to see you again soon.

October 21, 2020

Mr. Yong Kim was accommodating and professional. I highly recommend him to anyone in the market for an Acura. Yong Kim is really a professional. Very kind and detailed explanations helped me a lot in choosin More

by WK Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Oct 24, 2020 -

Pohanka Acura responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and to know that Mr. Yong was accommodating and professional. We appreciate your recommending us and we look forward to any future visits!

October 15, 2020

We just bought a certified used Acura ILX from Pohanka. They have a large inventory which made it easier to find something we liked and in our price range. Our sales person was Michael Pena. Michael was so More

by mollybcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pena
Oct 24, 2020 -

Pohanka Acura responded

Thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with us and to know that Michael was helpful and accommodating during your visit. We value your business and we look forward to any future visits!

October 09, 2020

I appreciate the great customer service provided by Pohanka Acura. My sales advisor was Farheen and she was a pleasure to work with. She is patient and personable. I left feeling good about spending my More

by Nicky O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farheen Chaudhry
Oct 24, 2020 -

Pohanka Acura responded

Thank you for the amazing review, Nicky! We will be sure to thank Farheen for providing you with excellent service. We look forward to working with you again!

October 02, 2020

I purchased a 2020 RDX from Pohanka Acura's saleman Yong Kim. Mr. Kim was exceptional in every way. His care and attention to detail surpassed my expectations. He took his time showing me all the features o More

by Beth H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Oct 05, 2020 -

Pohanka Acura responded

Thank you for the great review, Beth! We will be sure to thank Yong for providing you with exceptional service. We look forward to working with you again!

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