Pohanka Acura
Chantilly, VA
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Mr. Yong Kim Is very knowledgeable on the Acura brand and goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. More
Not happy Service department or general manager, who do not recognize the customer request. very poor respond to customer request and not satisfy customer. They just ask you to go do yourself whatever it w not recognize the customer request. very poor respond to customer request and not satisfy customer. They just ask you to go do yourself whatever it was the cause of the damage to your car More
I TOOK MY CAR FOR REGULAR SERVICE AND MY CAR WAS RETURNED TO ME WOTH CRACKED WINDSHIELD.THEY DENIED THAT IT WAS DONE AT THEIR DEALERSHIP.AFTER COMPLAING WITH GENERAL MANAGE ,SHE ASKED ME TO BRING THE CAR BAC TO ME WOTH CRACKED WINDSHIELD.THEY DENIED THAT IT WAS DONE AT THEIR DEALERSHIP.AFTER COMPLAING WITH GENERAL MANAGE ,SHE ASKED ME TO BRING THE CAR BACK FOR INSPECTION.THE ASSISTANT SERVICE MANAGER TOOK SOME PICTURES AND TEXT ME BACK WITH SOME FABRICATED PHOTOS.I AM NOT HAPPY WITH THEIR RESPOND AND HOPE THEY WILL DO THE RIGHT THINGS AND RESOLVE THE ISSUES. More
I have worked with Yong for many years and many car transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recom transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recommend Yong for your next visit to Pohanka More
Worked with Yong Kim over phone. Literally 3-4 calls and 45 mins later, I turned in my leased car and picked up a new lease with lower payments. Most efficient and transparent car bu Literally 3-4 calls and 45 mins later, I turned in my leased car and picked up a new lease with lower payments. Most efficient and transparent car buying experience. Thanks, Yong! More
I had a wonderful, easy, and knowledgeable experience with Yong Kim. This is my second time buying an Acura with him as my salesman and he lets you know every step with as much detail possible. I have al with Yong Kim. This is my second time buying an Acura with him as my salesman and he lets you know every step with as much detail possible. I have always been intimidated by asking questions about financial stuff with cars, especially because it can get very overwhelming and many salespeople try to go as fast as they can, which makes many aspects get missed. Yong was real with us from the start. He got us the best deal possible and he's just the best! More
Great experience with Yong Kim and the Pohanka Team. I traveled from PA to purchase my 2023 RDX A-Spec Advance. I got a great price, and YK was very responsive and accommodating. Worth the trip. I traveled from PA to purchase my 2023 RDX A-Spec Advance. I got a great price, and YK was very responsive and accommodating. Worth the trip. More
I had the worst experience, taxes and other charges were added to the end of the contract that was not agreed upon. they took advantage of me been with my wife and toddler that was so tired after 5 hours added to the end of the contract that was not agreed upon. they took advantage of me been with my wife and toddler that was so tired after 5 hours of the deal. I won't recommend this dealership. More
Pohanka Acura made my transaction seemless and stress free. Everyone was helping and informed of the process. I would absolutely deal with them again. free. Everyone was helping and informed of the process. I would absolutely deal with them again. More