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Pohanka Acura

Chantilly, VA

4.7
1,590 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,590 reviews

December 04, 2020

I am very happy that I met Mr. Kim. Not like any other sales person from other Acura dealership, he explained very specifically why I am getting this price and gave me the best price out of him. Even tho More

by Hyejin Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Dec 04, 2020 -

Pohanka Acura responded

Thank you for sharing your feedback with us, Hyejin! We are so happy to learn that our team's exemplary service made such a positive impression on you. Congratulations on your new RDX; we look forward to your next visit.

December 01, 2020

Michael Pena at Pohanka Acura was an amazing salesman. Michael Pena at Pohanka Acura was an amazing salesman. He was highly professional and courteous the entire time. We were looking at a 2018 Acura IL More

by Keishonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pena
Dec 02, 2020 -

Pohanka Acura responded

Thank you so much for the kind words and terrific rating! It's wonderful to know that Michael provided you with excellent customer service. Congratulations on your new ride, we know you're going to enjoy every mile.

November 25, 2020

Mr. Yong Kim helped me with leasing a car twice and walked me through the process thoroughly. Whenever I need help he's the one I call. Since my parents speak Korean its nice to have a Korean speaker h More

by judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Singleton, Yong Kim
Nov 25, 2020 -

Pohanka Acura responded

Thank you for the positive review and rating! We are happy to know that you have had good sales experiences with us and with the help of Mr. Yong who has provided great customer service. We value your business and we look forward to any future visits!

November 21, 2020

Yong kim was great and helpful. He gave me the best deal. He was very thoughtful and reasonable. And the car is great I haven't had any issues with it so far. More

by yk199061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Nov 21, 2020 -

Pohanka Acura responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2020

For my very first time of being here and doing business, it was amazing. I received a wonderful deal. My sales associate Farheen Chaudhry, made it so, she was super helpful, knowledgeable, and did not press More

by driftedhiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farheen Chaudhry
Nov 11, 2020 -

Pohanka Acura responded

Thank you for the amazing review! We will be sure to thank Farheen for providing you with excellent and knowledgeable service. We look forward to working with you again!

November 09, 2020

I normally hate going to the car dealership, but Yong Kim was a pleasure to work with. The whole experience was smooth, no hassle, no headache! More

by ljella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Nov 10, 2020 -

Pohanka Acura responded

We appreciate your feedback. We are happy to hear we could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

November 02, 2020

As always couldn’t be more please with my reason purchase with Mr.Yong Kim who I known him for so many years and he always work his best to provide me with the best deal , I just love how professional and ou More

by Lesly 06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim, Phillip "Flip" Carleton
Nov 03, 2020 -

Pohanka Acura responded

Hi Lesly, Thank you for sharing this great feedback for Yong and the team here at Pohanka Acura! We appreciate your loyal business and look forward to seeing you here again next time.

October 26, 2020

Mr. Yong Kim was very professional and helpful. I really appreciate your service. Also, Johann Gutierrez was very friendly and his explanation about the car was good. Thank you! More

by Jackie Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johann Gutierrez , Yong Kim
Oct 27, 2020 -

Pohanka Acura responded

Jackie, thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of Mr. Yong and Johann! We truly value your business!

October 25, 2020

Mr. Yong Kim was very accommodating and professional. From my experience I highly recommend him to anyone in the market for an Acura. Mr. Kim is really a professional. Very kind and detailed explanations More

by Kobir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Yong Kim
Oct 26, 2020 -

Pohanka Acura responded

Kobir, thank you for recognizing the quality service provided to you by our staff member, Yong. We owe it to him for finding the perfect model for you and your lifestyle. We hope to be a resource for all your future automotive needs. Until next time!

October 21, 2020

I appreciate the great customer service provided by Pohanka Acura. My sales advisor was Farheen and she was a pleasure to work with. She is patient and personable. She showed me the MDX and offered a More

by RPANGARKAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahbaz Butt & Farheen Chaudhry
Oct 24, 2020 -

Pohanka Acura responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you received exceptional customer service at our dealership. Please don't hesitate to reach out to us if we can be of any further assistance! We hope to see you again soon.

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