Back

Pohanka Acura

Chantilly, VA

4.6
1,616 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

Directions

By Type

Showing 1,616 reviews

July 20, 2021

Maggie Farace provided the best customer service to me. She was professional and knowledgeable. Best customers service I ever had out of any dealership. Ty More

by Charanjot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Farace
Jul 21, 2021 -

Pohanka Acura responded

Hi there, Thank you for taking the time to give us your review. We are thrilled to learn that our team were knowledgeable and professional whilst providing you the best customer service. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

July 18, 2021

Never give them your social # if you’re purchasing cash or through your own financing. Never take delivery of the car if something isn’t complete with the car (detail, damage, mechanical) once you leave th More

by Pjamalreza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin Romero
July 16, 2021

I heard about a lot of compliments from family and friends about Pohanka dealership and so pleased that they deserve it Happy to purchase our new MDX from there More

by Kim, J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 16, 2021 -

Pohanka Acura responded

Congratulations on your new car! Please let us know if you have any additional questions and thank you again for choosing Pohanka Acura!

July 12, 2021

Mr.Kim was the only person to get me the price point I was looking for on the new MDX this is one of the reasons I drove from Baltimore to Virginia. He was very knowledgeable with my trade and purchase More

by Miashanae8765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 12, 2021 -

Pohanka Acura responded

Thank you for taking the time to share your review with us. We are glad to know that you received knowledgeable customer service during your visit. Thank you for choosing Pohanka Acura.

July 12, 2021

Yong Kim was the first sales representative to notice my husband and I, and was extremely helpful from the very start. He didn't waste our time and we got right to business. He was patient with our circumst More

by Esther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 12, 2021 -

Pohanka Acura responded

Esther, we are delighted to learn that Yong was able to help you get into a great vehicle! Please let us know if there is anything else we can do for you here at Pohanka Acura! Happy driving!

July 06, 2021

Mr.Yong Kim is great sales consultant. He was nice and easy to deal with. I recommend you talk to him when you visit POHANKA ACURA. Sarah K. More

by sarahk k.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 08, 2021 -

Pohanka Acura responded

Hi Sarah, Your review is important to us. We are thrilled that our team were nice and easy to deal with. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

July 06, 2021

Great dealership. Was welcomed immediately. I was helped by Yong who helped get me the car and deal I wanted. I'm very excited to drive my new RDX. Thank you Mr. KIM! More

by DLee6188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 08, 2021 -

Pohanka Acura responded

Hi there, Thank you for sharing the details of your recent experience. We are pleased that our team were able to work with you and get you what you wanted. Enjoy your Acura RDX and thank you for choosing Pohanka Acura. Know that we are always here to assist you.

June 22, 2021

Yong helped me choose what’s right for me even though I wanted the aspec he still helped me out with it. Flip was very nice too and helped me pick out the best warranty for the car More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim, Phillip "Flip" Carleton
Jun 22, 2021 -

Pohanka Acura responded

Nate, thank you for taking the time to share your car-buying experience with Yong! We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Pohanka Acura.

June 21, 2021

My husband saw online that Pohanka Acura had the exact model and colors of the 2022 MDX that we wanted, so he called Yong Kim the same day to set up an appointment. Yong was very accommodating with the la More

by tjao
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jun 22, 2021 -

Pohanka Acura responded

Congratulations on your 2022 Acura MDX! We're always happy to help with your Acura needs at Pohanka Acura and we're glad you felt the process was so easy and comfortable. If there is anything additional we can do for you, please do not hesitate to reach out.

June 15, 2021

Yong and Rick were absolutely amazing when it came to getting our 2021 Acura RDX. Very personable and helpful. They really took the time to listen to us and accommodate our wants and needs for a new ve More

by Beck1189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Praml, Yong Kim
Jun 16, 2021 -

Pohanka Acura responded

Beck, thank you for taking the time to write a positive review! We are glad to hear Yong and Rick went above and beyond to assist you with the highest level of customer service throughout the process. Congratulations on your new 2021 Acura RDX! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

...
16
...