Pohanka Acura

When I first pulled on ton the lot I was greeted by a friendly salesmen with a smile. I also noticed the car I was intersted in was already in the front of the building cleaned and waiting to be test dro friendly salesmen with a smile. I also noticed the car I was intersted in was already in the front of the building cleaned and waiting to be test drove. My saleman Moses was very patient and friendly.Courtney the finanical manager was very helpful and patient as well. Overall this has been a wonderful car buying experience. More

VERY GOOD CUSTOMER SERVICES,,, COURTNEY LINDQUIST (FUBABCE DURECTIR) WAS VERY NICE, QUICK ON RESPONES, FRIENDLY TO DEAL WITH. VERY WOW SERIVCE WILL GO BACK TO THE DEALSHIP IN THE FUTURE. (FUBABCE DURECTIR) WAS VERY NICE, QUICK ON RESPONES, FRIENDLY TO DEAL WITH. VERY WOW SERIVCE WILL GO BACK TO THE DEALSHIP IN THE FUTURE. More

Matt at Pohanka Acura was OUTSTANDING!! I was pretty sure I wanted a pre-owned Acura but I didn't tell him this when I went in. He provided me all of the information I wanted and I never felt like he h sure I wanted a pre-owned Acura but I didn't tell him this when I went in. He provided me all of the information I wanted and I never felt like he had his own "agenda" (i.e. pushing a car I didn't need, upgrades I didn't need etc.). When I told him I wanted to look at pre-owned cars he readily pulled up the inventory he had and within a few minutes I was driving the car I really wanted and purchased. Again, I never felt pressured to buy "new" instead of "pre-owned". Great experience from beginning to end. I would highly recommend Pohanka and Matt specifically. More

Great service and help! I loved my experience in leasing my 2012 Acura RDX. They worked with me to give me the best deal possible and were amazing!!! I highly commend the work of Courtney Lindquist!! my 2012 Acura RDX. They worked with me to give me the best deal possible and were amazing!!! I highly commend the work of Courtney Lindquist!! More

We were looking for a 2012 Acura MDX Advance and we requested a quote through Truecar. Matt from Pohanka was the one to respond first with a great price. This is an out of state purchase. We did not h requested a quote through Truecar. Matt from Pohanka was the one to respond first with a great price. This is an out of state purchase. We did not have to visit the showroom. Matt took care of all the paper work in a very professional manner. Matt was a pleasure to work with on this purchase. He respected our time, got the car we wanted and gave us a good price. He's head-and-shoulders above the other in terms of customer satisfaction. Pohanka offered a very decent price for our Tradein. The best part of the whole process was that he even delivered the car to us. We will definitely recommend him and Pohanka Aura to everybody who are looking at buying a auto. We are extremely satisfied with the purchase. More

Customer Service at Pohanka Acura of Chantilly, Virginia is excellent. They are quick to greet you, very friendly employees, and the service writer was very knowledgeable and helpful. The work that was do is excellent. They are quick to greet you, very friendly employees, and the service writer was very knowledgeable and helpful. The work that was done on my car, which included a new starter motor and oil change, was completely, in a timely manner, and the loaner car program is excellent; really is a life saver so I don't have to hassle friends to pick me up and drop me off. Everyone there exhibited a great level of professionalism and kindness. I would highly recommend this dealership. More

I moved to Falls Church from Richmond a year ago and took my TL to Radley Acura for scheduled maintenance. Jeremy, the service adviser, tried to tell me I needed new brakes on my car and they'd cost around $ my TL to Radley Acura for scheduled maintenance. Jeremy, the service adviser, tried to tell me I needed new brakes on my car and they'd cost around $350. I declined as I had new brakes put on my car in Richmond just 6,000 miles before. He probably thought he could pull a fast one on me since I'm a middle aged female. I posted a negative review on this site but for some reason it's no longer visible. I now make the trip to Pohanka Acura and am very satisfied with the way I am treated and with the quality of service I receive. I highly recommend Pohanka Acura but suggest you stay away from Radley Acura unless you want to pay for repairs that you do not need. More

My salesperson was extremely helpful. He was easy to work with and very knowledgeable about Acuras. Other staff, including the finance person, were also friendly and helpful. I highly recommend them! with and very knowledgeable about Acuras. Other staff, including the finance person, were also friendly and helpful. I highly recommend them! More

Matt was a pleasure to work with on this purchase. He respected my time, got the car I wanted and gave me a good price. He's head-and-shoulders above the other auto salespeople with whom I've worked. I respected my time, got the car I wanted and gave me a good price. He's head-and-shoulders above the other auto salespeople with whom I've worked. I'll definitely ask for him again on my next purchase. More

On one of the hottest days in June I stepped out of my vehicle, a 2001 Acura CL, and was greeted by Moses. Two days prior, I went to Radley Acura in Woodbridge, walked the entire lot and was never greete vehicle, a 2001 Acura CL, and was greeted by Moses. Two days prior, I went to Radley Acura in Woodbridge, walked the entire lot and was never greeted by anyone. When Moses went inside to get a key for a test drive, a manager came out, offered me a cold water and asked if I was being taken care of. What a huge difference in customer service! I felt valued at Pohanka. I was very comfortable working with Moses. He was easy going and confident. When I had questions about service we went and spoke with Jayson, who also was genuine and alleviated my concerns. Moses made the car buying experience not only painless but enjoyable. I bought the pearl white 2008 Acura TL and love it. Moses and a colleague even followed me home in my new car so I wouldn't have to worry about making arrangements later! He took care of me not only to make the sale but long after when I expressed concerns or had questions. For that reason, I referred my mother to Moses. The last time she purchased a car was 15 years ago and she was a little intimidated by the process. This past Friday, she also bought a car from Moses and loves it! I witnessed the same high level customer service and what I call "customer care". I highly recommend Moses and the team at Pohanka!! Bravo on a job well done I can't thank Moses enough! Respectfully, Dayna Smith More