Pohanka Acura

Acura is a great product. I bought 2012 MDX from pohanka Acura December of 2012. It’s been about 9 months. I visited pohanka Acura service numours times since. Sorry to say, experience at pohnaka Acura ser Acura December of 2012. It’s been about 9 months. I visited pohanka Acura service numours times since. Sorry to say, experience at pohnaka Acura service was far less than standard. I parked my car and walked into the service area. There were about 3-4 services advisors on staff. Standing there for at least 3 to 5 minutes without any help. I had to grab someone to ask questions. The advisor I reach out was not professional at all, clearly, he did not want to be(work) there. I decided to address this experience to the service manager, which I can see him sitting by him self in this desk through the glass window. But, he is not available. I will not buy or service my car from Pohanka any longer. and will not recommend this dealership to friends and family. Its really sad to see great product like Acura is represented by less than standard dealership like "pohanka" its shame. More

Andrew Yeboah Rocks...This is my first Acura and I know it will not be my last. I came to this dealership from a buddy who told me he got a great deal. I was met by Andrew who gave me a complete tour of th it will not be my last. I came to this dealership from a buddy who told me he got a great deal. I was met by Andrew who gave me a complete tour of the MDX. He even showed me how to roll the windows down from 30 yard away. He wasn't pushy and guaranteed me an amazing price. I will definitely refer him to my buddies. More

We had an excellent experience while commuicating with Rob Ferris on information abouat trading for a new MDX. His communications were prompt and informative. He quickly answered all our questions and k Rob Ferris on information abouat trading for a new MDX. His communications were prompt and informative. He quickly answered all our questions and kept us informed about all pertinent information. We greatly appreciate the level of customer service he and Pohanka provided. More

This dealership is great. Andrew Yeboah helped me to pick out the right Tl and even got me a free oil change for my vehicle. Don't ask for anyone else. He is also very nice and not pushy like most sales peop out the right Tl and even got me a free oil change for my vehicle. Don't ask for anyone else. He is also very nice and not pushy like most sales people. More

Nik and Phuong have gone above and beyond the call of duty in helping my husband and I to get storm body damage repaired on both our vehicles. After a bad experience at an other collision repair center, duty in helping my husband and I to get storm body damage repaired on both our vehicles. After a bad experience at an other collision repair center, we called Phuong and Nik and they helped us find an other body shop that would do all the repairs without charging more than what the claim check was for. Everyone we have delt with at Pohanka Acura has been plesent and friendly and willing to do what they can to help solve our problems. More

The staff at Pohanka, especially salesman Ted, were great; knowledgeable, professional, took the time to make sure everything was right, not rushed or pressured, excellent top notch experience with an great; knowledgeable, professional, took the time to make sure everything was right, not rushed or pressured, excellent top notch experience with an excellent top notch Acura MDX! More

Took my 2006 TL in for an electrical problem. Repair became complex and ended with three related problems. Although it took several days and three return trips, the work was handled professionally and became complex and ended with three related problems. Although it took several days and three return trips, the work was handled professionally and in one case the dealer made no charges, although the repair nornally would have been very costlty [ entire bluetooth system required replacement]. One of the other repairs required replacement of a power strip curcit board and was caused by an earlier repair by a different Acura dealer that was not done correctly. Pohanka did this work for just the cost of the board [ no labor charge]. The original problem, a failed alternator, was fixed quickly, but lead to the discovery of the other problems. At most any other dealer I am sure this would have become a very expensive job and would have resulted in bad feelings between the dealer and myself. This dealer really knowns how to work with a upset customer. More

Amir was extremely knowledgeable about the vehicle and did a great job explaining the various features and capabilities. Upon arriving at the dealership I was debating purchasing a Honda Pilot or the MD did a great job explaining the various features and capabilities. Upon arriving at the dealership I was debating purchasing a Honda Pilot or the MDX. Amir pointed out all the advanced features and capabilities of the MDX and made it easy for me to make an informed decision. Amir did this without being pushy or overbearing. He seemed generally concerned that I make the right choice for me and my family. Once I made up my decision, he was extremely helpful in getting my old Sirius account transition to the new car. I was on the phone for over 50 minutes with Sirius and Amir helped me work through several of the issues. Amir was also extremely helpful in explaining the financing, carfax and warranty information. When my family arrived later that evening to help me pick up the car he even took time to explain some of features to my wife. He truly made this one of the best car buying experiences I have ever had. I will be sure to recommend him and your dealership to all my friends. More

From the time I entered this Dealer I felt very welcome, all staff members were friendly , I had my little son with me who was getting restless and three different employees offered him snacks, crayon and d all staff members were friendly , I had my little son with me who was getting restless and three different employees offered him snacks, crayon and drinks, there were these two ladies in particular who I've dealed with for most part the finance manager lady called Courney she was a natural professional very knowledgeable and really really worked with me with " the numbers" so I make and drive away with the car of my dreams, Phoung was also friendly and she took her time and showed me around different models Im not an expert but actually after leaving the dealer with my MDX 2012 Acura few days ago I feel as I know more about cars haha, I will recommend to my friends and family to this dealer. Thank you so much Courtney Lindquist and Phoung Davison Tanya M. 8/8/12 More

I have purchased 3 cars from this dealership. I just got my third car and had a great experience working with Amir Seyedan. He was very knowledgeable, friendly and always followed up in a timely manor. got my third car and had a great experience working with Amir Seyedan. He was very knowledgeable, friendly and always followed up in a timely manor. I was working with 3 other dealerships looking for a car and Pohanka Acura and Amir by far gave the best customer service and price and that is why we decided to purchase from them again. I would definitely recommend them to anyone looking to buy or lease a car. More