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Pohanka Acura
Chantilly, VA
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Purchasing a high priced item is not usually a simple process for consumers. This experience however, was incredibly fast and easy. My sales representative was not only knowledgeable and able to answer e process for consumers. This experience however, was incredibly fast and easy. My sales representative was not only knowledgeable and able to answer every question I had, he also took me out of the middle of the process. He has outstanding customer service skills and I would gladly buy another vehicle from him in the future. More
I had a terrific experience buying my new TSX with Phuong Davidson at Pohanka Acura! Phuong was very friendly and helpful. We discussed my trade and price for the new car over the phone and had the car cle Davidson at Pohanka Acura! Phuong was very friendly and helpful. We discussed my trade and price for the new car over the phone and had the car cleaned and ready when I arrived! I was able to meet my friends for dinner to celebrate my new car! Thanks Phuong and Pohanka Acura for making it so easy! More
Phil barau was a pleasure to work with on my first acura purchase. He went above and beyond to make sure my new TSX was delivered on time and in perfect condition. Working with him and the pohanka finance purchase. He went above and beyond to make sure my new TSX was delivered on time and in perfect condition. Working with him and the pohanka finance team was by far the easiest and best dealer experience I have ever had. When it time for the next Axura I will be back to see him. Thanks for everything Phil. More
This month I went to Pohanka Acura where I got a great deal leasing a 2013 ILX Tech. During the decision making process, they were very helpful in providing me information about the different options wit deal leasing a 2013 ILX Tech. During the decision making process, they were very helpful in providing me information about the different options with the ILX so that I could make an informed decision about what was best for me at this stage in my life. Once I settled on the ILX Tech, Ana in the finance office went over all the details of the lease with me. Since this was my first time leasing, it was very important to me to make sure my non-accounting brain understood all the agreement terms. Ana was fantastic in explaining everything and answering all my questions. She was very friendly and made me feel completely comfortable with the financing process. I have greatly enjoyed the ILX so far and would recommend the car and Pohanka Acura to anyone currently in the market. More
I had a fabulous experience at Pohanka Acura from start to finish. I spent about 6 weeks researching which car I wanted. Zou was very personable and such a great resource while I was narrowing down my op to finish. I spent about 6 weeks researching which car I wanted. Zou was very personable and such a great resource while I was narrowing down my options for my next car. Zou was respectful of my choice to communicate primarily via email and was promptly responsive to my emails. I also worked with Joey on a couple of occasions, including the day that I purchased my car. He was extremely pleasant to work with & made the process of purchasing a car enjoyable and uncomplicated. It was also nice to see Zou and Joey work together to get me into my new car. It really felt like a "team" environment. Finally, I worked with Ana in the Finance Department. Ana was very knowledgeable, friendly, and most importantly, not pushy! I really appreciated working with Zou, Joey, & Ana at Pohanka. I highly recommend this dealership! More
We traveled 200 miles to do business with Rick Praml and Pohanka. Had leased a 2010 Acura TL from the dealership; decided to return it to them when we successfully negotiated by email a lease deal for a 201 Pohanka. Had leased a 2010 Acura TL from the dealership; decided to return it to them when we successfully negotiated by email a lease deal for a 2013 RDX. Terrific experience. Very fair deal. Rick is an outstanding sales person and very sensitive to a customer's needs. We had a particular reason that we had to delay finalization of the deal, but it was never questioned nor was there any pressure exerted by Rick or the dealership. We would have like to have been able to establish a relationship with a dealership nearer to us, but after visiting more than 6 dealers in our area, we decided that Pohanka and Rick were worth the drive! More
I had previously purchased an Acura TL from Pohanka Acura and was in the market for a mid-sized SUV. In response to my initial query I was contacted by Rick Praml, the Internet sales manager for Pohanka Acu and was in the market for a mid-sized SUV. In response to my initial query I was contacted by Rick Praml, the Internet sales manager for Pohanka Acura. From start to finish Rick was professional, knowledgeable, and customer oriented. There was no pressure to buy and he asked all the right questions to determine my vehicle preferences, financial options, trade-in valuation and suitable option packages. Final price negotiation was painless compared to prior vehicle purchases involving myself and/or immediate family members at other dealerships. I would recommend Rick Praml to anyone considering the purchase of any Acura product. More
Yong Kim and management at Pohanka were very nice to deal with. I didn't feel pressured, and they were very helpful and patient with me as I made my decision. Yong also was very nice in that he was able to with. I didn't feel pressured, and they were very helpful and patient with me as I made my decision. Yong also was very nice in that he was able to work around my busy schedule to accommodate me at odd times. More
I had a phenomenal experience at this dealership. I was looking to trade in 2 cars for a new one and was a difficult case because I had so much negative equity on one vehicle. I test drove 4 different cars looking to trade in 2 cars for a new one and was a difficult case because I had so much negative equity on one vehicle. I test drove 4 different cars and ended up driving one home overnight to get a better feel for it. I ended up with a brand new TSX that I love. Everyone was so nice and helpful. Discussing price was no nonsense and I feel that I got a great deal. They didn't waste my time or try to persuade me to do anything. Phuong helped me set up the Bluetooth and made sure I didn't have any questions before I left. She even helped me to get both of my cars to the dealership all the way from Manassas and that was a huge help. I am very pleased with my overall experience and plan on using Pohanka again for future purchases. I left the dealership knowing I had made the right decision and feeling comfortable calling any time should I have any questions. A++++++++ More