Pohanka Acura

Darly was extremely helpful and knowledgeable. He provided exceptional customer service and was very patient. He wasn't pushy and demonstrated a genuine desire to get me in the right car. I am ex provided exceptional customer service and was very patient. He wasn't pushy and demonstrated a genuine desire to get me in the right car. I am extremely satisfied with the experience and my purchase. More

Working with Zou has been great! He was polite, courteous, and responsive. I really appreciate that. This is my first Acura and I've had 3 vehicles prior to this one...I'm pretty sure I'll be back! courteous, and responsive. I really appreciate that. This is my first Acura and I've had 3 vehicles prior to this one...I'm pretty sure I'll be back! More

When my wife and I first entered Pohanka Acura we were immediately met with three (separate) friendly and warm greetings. This was a nice way to begin our quest for a new RDX. There was no pressure what immediately met with three (separate) friendly and warm greetings. This was a nice way to begin our quest for a new RDX. There was no pressure whatsover on the part of the sales reps. We came to Pohanka to simply test drive the car and I made a point in stressing this to the sales reps. We test drove the RDX and my wife and I left Pohanka pleased and happy that no one pressured us to sit down and crunch numbers. A few days later, I remembered that I had signed up, via the Internet, with Pohanka Acura a few weeks earlier. This is how I initially came into to contact with Yong Kim. I emailed Yong Kim and received a timely response. At this time it was near the end of May and Pohanka came out with a Memorial Day sale on all 2013 RDXs, with ZERO PERCENT financing. This was music to our ears. I called Yong Kim and had a very nice converstation about the big sales event and attractive financing. Yong Kim was very attenttive to my concerns and needs regarding scheduling a time to come back to Pohanka. Work, family and other obstacles made it difficult for my wife and I to coordinate and find time for both of us to meet with Yong Kim. Once again, Yong Kim was receptive and understood our family-work-scheduling issues and made a point to comfort and calm me by simply telling me that he understood and would wait howver long it took for my call to schedule a time to come in. Yong Kim is an excellent salesman simply because he is confident in himself, is very knowledgeable of his products, and most importantly, understands and caters to the needs of his customers. Friday before Memorial Day, my wife and I made our final trip to Pohanka to meet with Yong Kim to finalize the deal. It should be noted that I was in contact with Yong Kim once before when I came in one day with my eight year old daughter to meet with him face-to-face. He was very nice and even escorted my daughter to get some refreshments. My daughter would never go anywhere without her parents, much less with a complete stranger. My daughter felt comfortable and went with Yong Kim while I was filling out forms. etc. This is an added plus that makes Yong Kim so LIKEABLE and unique. He is very cool, calm, pleasing and a great listener. When my wife and I showed up on Friday,Yong Kim spent more than two hours with my wife and I going over everything about our new RDX. This is my wife's new car and I was somewhat concerned that maybe my wife will not grasp everything. Yong Kim sat in the passenger's front seat along with my wife at the wheel. Yong Kim explained everything from A to Z, including setting up both our cell phones with Blue Tooth. Prior to sitting into our new RDX to listen to Yong Kim's instruction, he carefully went through all of the different pamphlets/manual, the 365 days a year service and conveniently late hours, etc. We drove away with a pleasant and happy feeling. Not only would I recommend Yong Kim to someone else, the next Acura our family buys will definitely be with Yong Kim. Thank you Pohanka and all of your wonderful staff and a special thanks to Yong Kim who made buying a car stress-free and very pleasurable. Keep up the good work. The Acuras along with your staff are awesome. More

Great dealership. Yong is very professional and wants to provide what one wants, and wants them to be happy. He worked out a great deal I could not refuse. Purchased and happy. The rating I have given is provide what one wants, and wants them to be happy. He worked out a great deal I could not refuse. Purchased and happy. The rating I have given is accurate. More

Excellent experience, great to work with, they were very up front with us. We got what we wanted. This is my 2nd car from Pohanka. up front with us. We got what we wanted. This is my 2nd car from Pohanka. More

I made my first visit at Pohanka two weeks ago. I met Frank Ha. With his help and explanation, in a short period of time, my husband and I decided to buy the Acura MDX. Frank was extremely friendly and p Frank Ha. With his help and explanation, in a short period of time, my husband and I decided to buy the Acura MDX. Frank was extremely friendly and professional. Because of his kindness and patient I recommended him to my co-workers. If I need another car, I will definitely contact him again. More

After shopping at multiple dealerships in the DC Metro area, I landed at Pohanka with Robert. He had the exact car I wanted, was very responsive through emails (as I work where I can't use the phone), and area, I landed at Pohanka with Robert. He had the exact car I wanted, was very responsive through emails (as I work where I can't use the phone), and gave me the best price up front! When I arrived, the car and paperwork were mostly set and ready for me and I was driving away in my new MDX in what felt like no time. I would recommend Robert and Pohanka to anyone looking for a new car. More

Darly is a very friendly and knowledgable sales person. I was little anxious going to this dealership all the way from Pittsburgh but Darly made sure we felt comfortable from the moment he picked us from the was little anxious going to this dealership all the way from Pittsburgh but Darly made sure we felt comfortable from the moment he picked us from the metro station. He answered all our questions patiently. There was no surprise and the whole thing was very a smooth process. He was very quick to respond to all my emails and phone calls. I would highly recommend Darly to anybody. It was a good experience. More

I went to Pohanka Acura with my father to purchase a new vehicle. I was very happy with our finance manager Ana. She was very nice and took her time to make sure my dad understood all the papers he was sign vehicle. I was very happy with our finance manager Ana. She was very nice and took her time to make sure my dad understood all the papers he was signing. Thanks!!!! More

I was in the market for a new Acura TSX and was in contact with varios dealerships and sales representatives. Joey was by far the best of the all sales reps. that I spoke with. He was the most patient contact with varios dealerships and sales representatives. Joey was by far the best of the all sales reps. that I spoke with. He was the most patient, helpful, informative, diligent, friendly and professional. In addition to the great deal he was able to get for me, his work ethic, character and demeanor really drew me to come into Pohanka. I left the dealership a happy customer, with a new car, for a great deal. I will surely recommend Joey and Pohanka to anyone interested in an Acura. More