Pohanka Acura

Adam went above and beyond. He was a pleasure to deal with and made me feel like an old friend. He also continues to offer excellent customer service long after the purchase of my vehicle! with and made me feel like an old friend. He also continues to offer excellent customer service long after the purchase of my vehicle! More

I recently purchased my 2014 Acura ILX from Pohanka Acura in Chantilly, and could not be more thrilled about my purchase and the overall experience given to me by Pohanka Acura and their sales and service te in Chantilly, and could not be more thrilled about my purchase and the overall experience given to me by Pohanka Acura and their sales and service teams. I was fortunate and had the great pleasure of working with Amir Seyedan - I cannot emphasize enough how confident, taken care of, satisfied, and excited I felt leaving Pohanka in my new Acura after working with Amir. Not only did Amir do his utmost to work with any pricing issues or comparisons I had, he made sure that I had a full understanding of what each cost meant and did everything he could to accommodate my desires with cost and financing. While Amir respected and upheld previously made appointments, he made sure I was well taken care of by another sales rep as well as making sure I was comfortable - encouraging the free snacks and refreshments be taken advantage of; a "Pohanka Picnic" as he called it :) I respected and appreciated this, as when it was my turn, I had his full attention. In my contemplation stage I was still not 100% sure how I felt about the whole deal, though they were giving me a GREAT one. Amir introduced me to the Sales Manager, another pleasant experience that lead to me having the ability to spend more time with the car - time, respect, and trust needed in order to solidify my feelings - no pressure, no worries. They even offered to give me a loaner car free of charge until my preferred vehicle arrived at the dealership so that I could return the loaner that was given to me by my insurance company - doesn't get any more "family" than that. After some pretty painless back and forth, I was given a deal I was completely happy with. With the money I ended up saving, I added a spoiler - Amir introduced me to the service writer (Katie Herrick) that would be overlooking the spoiler addition - Katie had it installed and turned around for detailing within an hour; I can only imagine the great service to come. Amir spent the last 10 minutes until closing and the next 40 minutes after closing making sure that I knew every single feature of the vehicle - taking his time, thoroughly explaining, and making sure I was comfortable - even wiping some barely noticeable smudges for his own sake as I was too thrilled to care or notice. My initial needs to buy a new car were not the greatest - an unfortunate accident, and a designated time period before my rental car cost would be out of pocket..pressure. I'm pretty practical in nature, so I explored Acura with a bit of hesitation. Pohanka was not one of the dealers that my USAA auto circle tool selected, but Pohanka appreciated and actually BEAT the USAA / TrueCar base value - a respect for those who served you hope every merchant has. Amir and the Pohanka Acura Sales and Service teams made me feel very comfortable, very confident, and very much like part of the Pohanka Acura Family. I could not be happier, and am very grateful that I was able to have such a great car buying experience despite the reason being due to not so great circumstances. Thank you Amir and Pohanka Acura! More

I made my first car purchase through Yong Kim and it couldn't have been better. After visiting various car dealerships, my experience at Pohanka Acura was by far the best. I was impressed with his profe couldn't have been better. After visiting various car dealerships, my experience at Pohanka Acura was by far the best. I was impressed with his professionalism and how comfortable he made the sales process for me. He actually made the car purchase an enjoyable experience for me and I would definitely recommend him as the go-to Acura dealer. Yong Kim was also helpful following-up after the purchase. He thoroughly answered any questions I had about my 2014 ilx and was quick to respond. I am very happy with my new car. More

I recently purchased a used Honda Ridgeline from Pohanka Acura. Andrew Abebe, Branch Service Representative, was my salesperson. Andrew is a non-pressure sales person who goes the extra mile to accommodat Acura. Andrew Abebe, Branch Service Representative, was my salesperson. Andrew is a non-pressure sales person who goes the extra mile to accommodate the buyer. He listens to the buyer and finds creative solutions to all concerns. I would recommend Andrew as a sales representative. He understands the meaning of "customer service". JB More

Frederick answered all my questions and worked very hard to get me the best price for my trade in and also for the vehicle I eventually purchased. He was very patient in all our dealings and very pleasant to get me the best price for my trade in and also for the vehicle I eventually purchased. He was very patient in all our dealings and very pleasant and friendly to deal with. He ensured the vehicle was detailed to my expectations and also has followed up on the car since purchasing. I have purchased several cars through Pohanka Acura and Pohanka Lexus and have been happy with my purchases. I will gladly recommend Frederick to my family and friends. More

Philip was so helpful and friendly! This was my first car purchase and I could NOT be happier with the service, how attentive Phillip was, and how great the Financial Advisor was (he was a gentleman but I do purchase and I could NOT be happier with the service, how attentive Phillip was, and how great the Financial Advisor was (he was a gentleman but I do not have his name). I highly recommend this location and will send anyone looking for an Acura Flip's way based on his amazing customer service and knowledge of the vehicle. Thanks! More

I had a very pleasant experience at Pohanka with Jose while looking for an MDX for my wife. We purchased a certified one and Jose was very helpful after how picky we were. We also were assisted by Robert while looking for an MDX for my wife. We purchased a certified one and Jose was very helpful after how picky we were. We also were assisted by Robert in the Finance office with the loan and warranty. Overall, a smooth transaction and I would recommend anyone to Pohanka Acura. More

I visited this dealership on Thursday September 26 to test drive a used car . Upon my arrival, I run into Mr. Asiedu who was professional and cordial. He took the time to inquire about my needs and sugg test drive a used car . Upon my arrival, I run into Mr. Asiedu who was professional and cordial. He took the time to inquire about my needs and suggested leasing as an option. He was not pushy, yet showed extreme patience to work with me. I ended up leasing a new Acura TSX and I'm very happy with the car.. Thank you Frederick More

I bought my Acura TSX last December. The enitre buying process was a good one from start to finish. This was my first service, an oil change and it was complimentary. I loved being able to drive into the process was a good one from start to finish. This was my first service, an oil change and it was complimentary. I loved being able to drive into the bay, have someone come out to greet me, scan my car, record what is needed, and then direct me to the lounge. They were done in 30 minutes, and I got a clean car back as well. Everyone at this dealership is glad to see you! Very happy that I chose the TSX as well, it is an awesome car. More

Darly provided thorough and caring service through the trade-in and purchase of a new vehicle. He was extremely knowledgable and quickly addresses all of our concerns. Thank you. trade-in and purchase of a new vehicle. He was extremely knowledgable and quickly addresses all of our concerns. Thank you. More