Pohanka Acura

Knowledgable Sales Person - Jose I am looking for a new family vehicle and Jose at Pohanka showed me the new MDX. He is knowledgable about the vehicle and showed me the features of t I am looking for a new family vehicle and Jose at Pohanka showed me the new MDX. He is knowledgable about the vehicle and showed me the features of the new version with confidence and ease. And when I am ready, Jose will be the person I contact to make my purchase. More

Great Experience My wife and I had a great experience working with Yong to purchase her used vehicle. Yong was very responsive to calls and texts and even took additio My wife and I had a great experience working with Yong to purchase her used vehicle. Yong was very responsive to calls and texts and even took additional pictures of the car and texted them to us because we wanted to see more of it after we test drove it. He was waiting for us each time we came to the dealership and we were able to negotiate a fair deal. I would definitely purchase another car from him and have already recommended him to others. More

A nice dealership! Yong is a very good sales person, he knows what we want and person who is willing to give us the price we asked for. Yong is a very good sales person, he knows what we want and person who is willing to give us the price we asked for. More

New Acura Mr. Kim was a pleasure to work with. He was very straight forward with what to expect and he offered me a price that was very fair. He often guided Mr. Kim was a pleasure to work with. He was very straight forward with what to expect and he offered me a price that was very fair. He often guided me with advice that ultimately saved me money in my purchase. Would highly recommend working with. More

Best car shopping experience yet Linda helped me every step of the way in buying my new car. She has followed up with me several times to see if there are any issues since my purchas Linda helped me every step of the way in buying my new car. She has followed up with me several times to see if there are any issues since my purchase and has promptly responded to all my questions. I greatly look forward to doing business with Linda in the future. As far as the dealership goes, I spoke to most of the employees and they're all very friendly. The facility itself is top notch. You will have a great experience buying a car if you go to Pohanka. More

Worse sale ever I bought a used vehicle at Pohanka Acura from Adam Edwards and I had the worse experience ever. At first we shook hands for the sale of the vehicle fo I bought a used vehicle at Pohanka Acura from Adam Edwards and I had the worse experience ever. At first we shook hands for the sale of the vehicle for $5K and then comes back and tells me that he couldn't do the price after all (that should have been my first sign to walk out from the dealership). But then we agreed on another price of $5300 to include a new filter for the after market air intake and "All weather floor mats". When the paper work was done, he comes back and says that the car won't be ready till the next day, it wasn't. They dropped it off to me a week later and it didn't have air filter or floor mats. So they pick it up "AGAIN" and took it to get everything taken care of. Over two weeks later, they drop off the car "again" with the new filter but no floor mats. I call Adam and he says that he will dropped them off the next day; he never showed up. I called him again and says that he "mailed" them instead but was returned because he misspelled the address and says that he is mailing them again. Now two weeks later today, still no floor mats. Long story short, this guy will tell you anything "you" want to hear just to make a sale but won't follow through with his "word". More

Fast and on Point! Everybody Happy, Happy, Happy! We were not side-tracked at all. We came, we saw, we purchased for the agreed on email quote. Frank is a great fella! I would purchase another ca We were not side-tracked at all. We came, we saw, we purchased for the agreed on email quote. Frank is a great fella! I would purchase another car from him in a heart-beat. More

Extremely Impressed My wife and I recently had our first child so we were looking for a used minivan to fit our needs. When we requested information on a Toyota Sienna, w My wife and I recently had our first child so we were looking for a used minivan to fit our needs. When we requested information on a Toyota Sienna, we were expecting an early morning call from a sales rep. Instead we received a call mid morning from Phillip who ensured he would do his best to help us through the process. He scheduled an appointment that fit our schedule. As soon as we arrived, he was waiting at the door and made us feel welcome immediately. He talked us through the car details, took us through a test drive, and then made sure we were comfortable through the paperwork process. This guy communicates and makes sure his customers are aware the whole way. Our vehicle needed a bit of body work, and Phillip offered to come in on his time off to ensure we were taken care of as far as time and a loaner vehicle. He sets a fine example for this dealership. More

Excellent Customer Service Phillip Carleton was my sales representative and I was pleased with his knowledge, expertise on all of the vehicles. Kudos to him and the dealership o Phillip Carleton was my sales representative and I was pleased with his knowledge, expertise on all of the vehicles. Kudos to him and the dealership on A class customer service. More

Nice purchasing experience After spending 3 months leisurely test-driving a range of "Cross-Over" vehicles at several local dealerships, we ended up picking an Acura RDX. Pohank After spending 3 months leisurely test-driving a range of "Cross-Over" vehicles at several local dealerships, we ended up picking an Acura RDX. Pohanka Acura's Mr. Yong Kim made it a very pleasant, stress-free experience. Besides being very knowledge concerning the vehicle, he struck a nice balance between staying in touch during our long search and not putting any pressure on us to decide which car to buy. Then when our decision was finally made, Mr. Kim ensured the buying process was quick, open, and easy. Great experience! More