Back

Pohanka Acura

Chantilly, VA

4.7
1,590 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

Directions

By Type

Showing 1,590 reviews

November 08, 2021

I bought a 2021 Acura RDX last week from Yong Kim. It was such a pleasant experience buying a car from him. He made the process easy and simple. Also He spent enough time explaining functions and new technol More

by YoungYang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Nov 09, 2021 -

Pohanka Acura responded

Thanks so much for your review! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

Nov 10, 2021 -

Pohanka Acura responded

Thanks so much for your review! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

November 04, 2021

Last week I purchased a 2021 RDX A-SPEC from Sabeena. She was absolutely amazing. She made the whole process simple and easy. Please know I will be referring her to all my friends who are in the market for More

by res0836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabeena Sachar
Nov 05, 2021 -

Pohanka Acura responded

Thank you for sharing your excellent review of us here at Pohanka Acura. We are pleased to read that you purchased a 2021 RDX A-SPEC. We strive to provide amazing service for our customers.

October 31, 2021

I was pleased with the excellent service Mr. Yong Kim provided four years ago when I leased a vehicle from Pohanka Acura (a great dealership with a fantastic team — this was my third car from them), so m More

by Car Buyer 9000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Nov 01, 2021 -

Pohanka Acura responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with our Sales Team. We truly value your business at Pohanka Acura, and we hope that you will continue to visit us in the future!

October 31, 2021

We have been purchasing cars at Pohanka Acura for many years and have always received outstanding service. Our most recent experience feels like the best ever. Mr. Kim was the primary reason behind this More

by robt_hughes_20169
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Nov 01, 2021 -

Pohanka Acura responded

Pohanka Acura appreciates the 5-stars and feedback. The team is glad you had an outstanding experience. We look forward to future visits. Safe travels!

October 18, 2021

Yong Kim was very knowledgeable and answered all questions with great detail and patience. Loved the service. More

by chipndale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Oct 18, 2021 -

Pohanka Acura responded

Chipndale, thank you for taking the time to share your great sales experience with Yong! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Pohanka Acura.

September 21, 2021

Mr. Young Kim made my experience great! He was so helpful with describing all the financial costs even though we kept flip-flopping on which car to get. He is very kind even after your purchase and will do h More

by jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He is not on the list, but he helped with the financial paperwork., Yong Kim
Sep 22, 2021 -

Pohanka Acura responded

Jane, thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Team, and we hope that you will continue to choose Pohanka Acura as your dealership!

September 15, 2021

Mr. Yong Kim helped me to get my new Acura Apex Blue TLX TypeS today ! Mr. Kim is the best senior sales rep at Pohanka Acura ! He continuously kept in touch with the status of the vehicle delivery. I've bee More

by Jung Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Sep 15, 2021 -

Pohanka Acura responded

Pohanka Acura appreciates the 5-stars and feedback, Jung. The team is glad your experience was awesome. We look forward to future visits. Safe travels in your new Acura TLX!

August 27, 2021

My mission to Pohanka on Saturday 08/21/2021 was to service my 2019 Acura MDX I bought from the dealership almost two years ago but before I knew what was going on, I ended up buying 2022 Acura MDX. Th More

by Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ESTRELLA, MOHAMMED, Ziad Rahme
Aug 28, 2021 -

Pohanka Acura responded

Hi there, We are delighted that our Sales Department provided you excellent attention and customer service. We hope that you enjoy your Acura MDX and we appreciate your kind words. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

August 18, 2021

Mr. Kim provides excellent customer service, extremely attentive and helpful. He great to work with. More

by mlawson001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Aug 19, 2021 -

Pohanka Acura responded

Hi there, This is exactly what we like to hear, that you have been provided excellent customer service. We think it's great that our team were extremely attentive and helpful whilst being great to work with. At Pohanka Acura we appreciate your kind words and your business.

August 17, 2021

This dealer has the most inventory, a very active sales force, willing to work with the client’s budget and trade in values, and has an excellent service department with 18 hour per day availability. Yong More

by JohnJr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Lindquist, Yong Kim, Greg Altman
Aug 17, 2021 -

Pohanka Acura responded

Hi John, Your feedback makes for wonderful reading. It delights us to know that our team were attentive to your needs and very knowledgeable whilst working with you. We appreciate your kind words and at Pohanka Acura we look forward to your next visit.

Aug 17, 2021 -

JohnJr responded

Your team deserves high praise. Keep up the good work.

...
12
...