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Pohanka Acura

Chantilly, VA

4.6
1,611 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,611 reviews

March 29, 2022

Yong Kim guided me through the process of purchasing a brand new TLX Type S. Yong contacted me promptly after I scheduled a test drive through the dealership's website. The experience was smooth, professi More

by Konstantin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahid Noori, Yong Kim
Mar 30, 2022 -

Pohanka Acura responded

Congratulations on your brand-new Acura TLX! Pohanka Acura appreciates the 5-stars and feedback. The team is glad your experience was a smooth one, and we hope to see you back for future visits. Safe travels on the road ahead.

March 27, 2022

We bought a 2022 MDX and worked with Yong Kim. He was incredibly friendly and straight forward with us. I did not feel any sort of sales pressure or gimmicks you see at other dealers. He was also More

by jinthapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Mar 28, 2022 -

Pohanka Acura responded

Thank you for taking the time to share this excellent feedback. We are honored to have assisted you in the purchase of your new 2022 Acura MDX and delighted to have provided you with a positive experience. Drive safely, we look forward to welcoming you back to Pohanka Acura again down the road.

March 18, 2022

I have leased ILX previously and just purchased RDX from Yong Kim. He is very kind and friendly. I highly recommend him if anyone looking for a new vehicle. He is the best salesman! More

by Kyu Min Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Mar 19, 2022 -

Pohanka Acura responded

Kyu, thanks for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask us at Pohanka Acura.

March 17, 2022

Absolutely wonderful salesman and staff. Very helpful and attentive! Would highly recommend this dealership and sales staff. More

by Par62004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Mar 17, 2022 -

Pohanka Acura responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at Pohanka Acura.

March 17, 2022

Purchased a new MDX yesterday the 13th and had a great experience working with Yong. He's forthcoming with information needed and made the process easy! I highly recommend anyone looking for an Acura to r More

by PrasadAshburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Mar 17, 2022 -

PrasadAshburn responded

Nice experience

Mar 18, 2022 -

Pohanka Acura responded

Hello, Thank you for your recommendation and we hope that you are enjoying your Acura MDX. If we can be of any further assistance then please contact us at Pohanka Acura.

March 13, 2022

I have leased 2 cars from Mr. Yong Kim & each time I cannot say how great he is! He is friendly, always prompt, & dedicated to helping you. I’ve never had any issues working wit More

by Jfhtk22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Mar 13, 2022 -

Pohanka Acura responded

We thank you for sharing your great review for our team here at Pohanka Acura. We strive to provide our customers with the best service possible. We value and appreciate your business. Thank you for being a loyal customer.

March 02, 2022

Have Bought four cars from Pohanka. Pretty straightforward and customer focused. Usually a great price—but current environment has the dealers making huge profits. Mr. Yong Kim was More

by Drabber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Mar 02, 2022 -

Pohanka Acura responded

We appreciate your business with us at Pohanka Acura and we are delighted to know our Sales Team made your experience go as smoothly as possible. Thank you for the kind feedback and we look forward to seeing you again.

February 26, 2022

I was interested in an MDX but stock was limited. Yong Kim helped me procure the next available production allocation from the factory. From start to finish Yong Kim was attentive, friendly and gre More

by Lawrence E.
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Feb 26, 2022 -

Pohanka Acura responded

Thank you for the great 5-star review, Lawrence. We are pleased to know our Sales Team ensured you had a good purchasing experience for your new Acura MDX. We look forward to your next visit here at Pohanka Acura.

February 21, 2022

Ordered my new MDX with Mr. Yong Kim. Very good experience kept me informed with the arrival date. When it was delivered everything was ready for us to walk in and sign the pa More

by chhongkim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Feb 22, 2022 -

Pohanka Acura responded

Hi there, We hope that you are enjoying your Acura MDX and we appreciate your recommendation. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

February 02, 2022

I will give these clowns a ZERO if I could. Purchased a new MDX last year and they sold me a maintenance warranty and assured me that any Acura dealer or "authorized' service center will honor the mainten More

by nkareem
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jahid
Sep 29, 2023 -

Pohanka Acura responded

Hello, Thank you for providing us with your feedback. We take our customer feedback very seriously and would love to speak with you about the warranty service for your Acura MDX and communication with our staff. Can you please reach out to me directly at your earliest convenience so we can discuss this further? Thank you. Elizabeth Nahas (703) 968-6600

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