
Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,611 reviews
Highly recommended! My wife and I had a great experience buying our dream vehicle with Frank. He is knowledgeable, courteous and professional. The transaction was smooth My wife and I had a great experience buying our dream vehicle with Frank. He is knowledgeable, courteous and professional. The transaction was smooth and enjoyable. More
Great Buying Experience! I had a great experience purchasing my vehicle with Pohanka Acura. The sales staff was very helpful and honest. They made the buying experience very e I had a great experience purchasing my vehicle with Pohanka Acura. The sales staff was very helpful and honest. They made the buying experience very easy. I would highly recommend Pohanka Acura to anyone who is in the market for an Acura! More
Rick & Pohanka team know how to provide a gr8 buying expernc Rick has helped us from origination through closure on our 2015 MDX! My wife and I were thoroughly impressed by Rick's friendliness & professional Rick has helped us from origination through closure on our 2015 MDX! My wife and I were thoroughly impressed by Rick's friendliness & professionalism, his knowledge of the hard product right down to the smallest details, his customer service and approach to keeping us informed throughout the process and willingness to win our business. We have been very pleased with the price and the experience of our purchase. From the outset Rick kept me informed through email and phone and worked with me on options and price over more than a week with my travel schedule and made a compelling offer to get me in to the store and drive out with a car my wife and I love. I also like how he did a tour of the premises and the services dept and got me introduced to the head (an equally courteous Erkin) making us feel even more valued as a buyer of a premium vehicle as he discussed the Service process. The Finance Manager Ray was also courteous and friendly adding to the already smooth no pressure sales process. I would like to add that I came to Pohanka not just because of the price but also a referral from a friend who also recently purchased a similar vehicle and in turn have no qualms paying it forward recommending Rick or Pohanka to my friends. More
Repair on TL Adam Stauffer assisted me with a flat tire on July 26, 2014. Previously, he also assisted me with an electrical problem that has been ongoing for an Adam Stauffer assisted me with a flat tire on July 26, 2014. Previously, he also assisted me with an electrical problem that has been ongoing for an extended period of time, which no one else could seem to diagnose. Adam was very personable and kept me up to date on the status of the repair. I highly recommend visiting Adam in customer service, he is one of the best in the customer service industry. If customer service in other fields could be half this friendly, customers would be more patient when things don't go as planned. More
Best Experience Ever! Having severed in the military for over 20 years, I have purchased many vehicles from around the world and never experienced the excellent customer se Having severed in the military for over 20 years, I have purchased many vehicles from around the world and never experienced the excellent customer service I received from my sales associate Adam Edward’s, and finance manager Ray Morton. Adam was very knowledgeable on the RLX and made sure he worked to give me the best deal possible, and never pressured me. Ray provided me with in-depth details of the various warranties available and I never felt pressured, which allowed me to select the best warranties for my current/future needs. Without the teamwork and dedication to detail that Adam and Ray exhibited, I would have chosen a dealership closer to Frederick, MD. Thank you for making the purchase of my car a positive experience, and I look forward to a future with Pohanka Acura. More
Excellent experience @ Pohanka Acura We visited multiple dealerships and Pohanka Acura was by far the most knowledgeable of their products!!! Adam Edwards was incredibly personable and di We visited multiple dealerships and Pohanka Acura was by far the most knowledgeable of their products!!! Adam Edwards was incredibly personable and did an amazing job. Our purchase/negotiation experience was effortless. They honored lowest price matching that we found online - couldn’t be happier. We initially purchased a 2014 without realizing 2015 models were available. Pohanka promptly swapped out the cars with no hassle. Thanks Adam! More
Ryan Cartee did an excellent job We went to four dealerships the day we bought our Acura. Ryan Cartee was very knowledgeable and patient with us. We bought our 2014 MDX that day. T We went to four dealerships the day we bought our Acura. Ryan Cartee was very knowledgeable and patient with us. We bought our 2014 MDX that day. Thanks Ryan! More
awesome experience I just purchased my car from Pohanka Acura and was very pleased with the entire process. It was very easy to get along with everyone, they were very p I just purchased my car from Pohanka Acura and was very pleased with the entire process. It was very easy to get along with everyone, they were very pleasant in a "non-pushy" way. Not what you would expect from a normal dealership. They're awesome! Finance manager Korosh Maghsoodi was extremely professional, not pushy and exceeded my expectations by working to get me to my desired monthly payment! He went over all my options in a clear precise manner. This is the second car I've purchased from Pohanka Acura and I will be sending more people their way. More
Pohanka Acura Had a great experience at Pohanka Acura in Chantilly, VA. Purchased a 2013 Acura ILX with 5,000 miles. Believe the price was fair and the vehicle va Had a great experience at Pohanka Acura in Chantilly, VA. Purchased a 2013 Acura ILX with 5,000 miles. Believe the price was fair and the vehicle value was excellent. Excellent customer service - friendly personnel, straightforward negotiation. Surprised by the remainder of warranty remaining and an inexpensive extended warranty to take coverage to 7 years/80,000 miles. A good experience overall. More
great dealership I had done my research before dealing with Pohanka Acura and I am very happy I chose to do business with them! I live four hours away and wanted to ma I had done my research before dealing with Pohanka Acura and I am very happy I chose to do business with them! I live four hours away and wanted to make sure I had all the information I needed before driving to pick up my new TL. I submitted my credit information online and was contacted by Mr. Maghsoodi, the financial manager at the store. He walked me through the entire process, personally took care of me, set me up with a professional salesman who knew what he was talking about and most importantly was able to beat my rate at my credit union and saved me some money! I will 100% recommend Pohanka Acura to anyone looking to buy a new car!! More