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Pohanka Acura
Chantilly, VA
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RDX Purchase I went in to buy a new MDX but it was a little more than I needed, so Yong showed me the RDX and it was a perfect fit. He and in finance helped me get I went in to buy a new MDX but it was a little more than I needed, so Yong showed me the RDX and it was a perfect fit. He and in finance helped me get it to where it fit my budget. I love my new RDX and I would definitely recommend Pohanka More
Acura RDX At the recommendation of a friend, I went to Pohanka Acura to lease the RDX. The entire experience was great and exceeded my expectations. Ray and Adw At the recommendation of a friend, I went to Pohanka Acura to lease the RDX. The entire experience was great and exceeded my expectations. Ray and Adwoa were both attentive to my car and finance needs, super professional, and very kind. I will be back for my next lease/ purchase. More
Great experience . Frank responded to my phone calls even very late in the evening. Also he did a very good job with going over the features. . Frank responded to my phone calls even very late in the evening. Also he did a very good job with going over the features. More
New Car Purchase I recently purchased a 2015 RDX AWD. Love the new car. Ryan and Jamal were great to work with and made the experience pleasant, quick and rewarding. I recently purchased a 2015 RDX AWD. Love the new car. Ryan and Jamal were great to work with and made the experience pleasant, quick and rewarding. Keep up the good work. More
Acura MDX I was very happy with my experience with the Pohanka Acura dealership and with Ryan, the salesman. He was very professional and informative and steer I was very happy with my experience with the Pohanka Acura dealership and with Ryan, the salesman. He was very professional and informative and steered me to the right vehicle. I also worked closely with Jose and was impressed with his style. Kudos to both professionals. Great Job! More
Top Notch Sales, Service and Finance for my 2015 Acura MDX I purchased my first MDX a little over 4 years ago from Pohanka and have always loved the service and attention to detail that they provide. Top notc I purchased my first MDX a little over 4 years ago from Pohanka and have always loved the service and attention to detail that they provide. Top notch all around. I took my car in about two weeks ago for routine service and decided to look at the 2015 MDX while there. Yong Kim was extremely knowledgeable, patient, friendly and just a pleasure to work with. After working with Yong and Ray Morton the finance manager to reach the desired price I wanted, along with a trade-in value I felt was fair I decided to purchase the new 2015 MDX a few days later. WOW is all I can say. Love the car! What I loved even more was the thoughtful follow up from Yong who was never over-bearing yet attentive to the details. It was a busy Labor day weekend for them, but Yong never rushed us and allowed for my husband and I to take another test drive just to make sure. He knew the vehicle I was eyeing up and "hid" the keys from his colleagues to make sure that it was available for me when I got there which I loved. Ray was also helpful and made the back-end finance discussions easier and less intimidating. Both were fantastic and I would recommend them both to everyone. I also wanted to recognize Jimmy in Service. I've had him a few times and he is always helpful, friendly and great with follow up. Thanks Pohanka! More
Outstanding Customer Service I had the best experience that I could ever asked for when purchasing my 2015 Acura ILX. Joey O' Bryhim, the Financial Advisor, really took the time t I had the best experience that I could ever asked for when purchasing my 2015 Acura ILX. Joey O' Bryhim, the Financial Advisor, really took the time to sit down with me to talk about options that will be best for me. He was very knowledgeable and kind, and relieved some of the anxiety that I had when purchasing a new vehicle. He was able to answer all my questions and always responded to my messages even after my purchase. Courtney Lindquist, the Financial Director, was really sweet and friendly and made sure that I understood each and every buying power that I had so that I could make the right decision without regret. Also, Rick Praml, who was the sales expert, took the time to sit down and test drive cars with me until I finally found the car I truly loved. The team that I was paired with really understood my wants and needs and I will definitely go back to them without a doubt for future purchases. No other Acura dealership can compare to the level of service that I received from them. More
Car Service Took my 2006 Acura TSX to get a routine oil change expecting to have to wait for a while; however, i was in and out very quickly. My service consultan Took my 2006 Acura TSX to get a routine oil change expecting to have to wait for a while; however, i was in and out very quickly. My service consultant was JImmy, he was very nice and helpful. Car was washed and done in less than 1 hour. Great Service! More
Great Service Experience Worked with Adam Stauffer and had an excellent experience from start to finish. Great info along the way and summary at the end. The technicians worki Worked with Adam Stauffer and had an excellent experience from start to finish. Great info along the way and summary at the end. The technicians working on the vehicle were able to find some issues that would have required additional service soon and Adam recommended having the work combined with what they were already doing while my car was in, saving me both some money and another trip to the shop. Definitely appreciate the fact that they give the car a good once over and think of things like that. very thorough/great communication/great attention to the details of the service-will definitely be back. More
Committed Sales Person I purchased a 2014 MDX In March of 2014 from Pohanka Acura. Our sales person was knowledgeable and supportive when we purchased the vehicle, but the I purchased a 2014 MDX In March of 2014 from Pohanka Acura. Our sales person was knowledgeable and supportive when we purchased the vehicle, but the service didn't stop there. Now having the car for five months, Philip Carleton, our Sales Associate, remained committed to us as his customer, when we noticed a manufacturer repair issue. We called him and he was able to connect us with the service team as well as provide us with a loaner car overnight, due to the inconvenience. I have owned three BMW's and was never provided a loaner car or had the process run this smooth. Our salesperson, Phillip's professionalism and commitment to us as customers reinforced our overall satisfaction with the Pohanka Acura experience. If you are looking for a excellent car buying experience as well as dedication and commitment to you as a consumer you should visit Pohanka Acura and ask for Phillip. More