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Pohanka Acura
Chantilly, VA
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Superb, Sincere, and Professional Service Doing business with Mr. Frank Ha as we purchased our Acura MDX was an absolute pleasure, especially during a busy holiday season. His explanation of Doing business with Mr. Frank Ha as we purchased our Acura MDX was an absolute pleasure, especially during a busy holiday season. His explanation of the many features of the car was conveyed in much patience, knowledge, and thorough mannerism. Enjoyed being respected as an individual with different needs, wishes, etc. Without a doubt, 5+ stars earned for both Mr. Ha and Pohanka Acura's for its supurb, professional, and personable customer service! More
Purchased an Acura RDX I recently purchased an Acura RDX and I did all of my negotiations through the internet. The only thing was doing at the dealer was my trade in and it I recently purchased an Acura RDX and I did all of my negotiations through the internet. The only thing was doing at the dealer was my trade in and it went smooth. The entire waiting to drive car home at the dealer was less than 2 hours. Ryan and his partner Michael were joyful to deal with. Thanks Ryan and Michael Lan More
Purchased new RDX A highly respected neighbor recommended Pohanka Acura, Chantilly and I started working with Joey about four months ago, in the process of investigatin A highly respected neighbor recommended Pohanka Acura, Chantilly and I started working with Joey about four months ago, in the process of investigating a multitude of makes and models. During this time he kept me informed of various dealership offers but he did not bug me or pressure me to move forward on a purchase. When I finally homed in on the Acura RDX as best meeting my family's needs we began negotiations. Knowledgeable of his own and the competition's products, Joey definitely had an impact on my final choice. At the outset he said "Let's make this easy" and that he certainly did, along with others on the Pohanka Acura team. I know I bought a good product and I'm convinced we struck an exceptionally fair deal. The sales process was so positive I can only look forward to Pohanka Acura, Chantilly's service after the sale. See Joey for a low key but highly competent transaction. More
It was a great experience Helpful Customer service, friendly and have a great quality working skills. Best car buying experience so far for me...Thanks for my new Acura RDX. Helpful Customer service, friendly and have a great quality working skills. Best car buying experience so far for me...Thanks for my new Acura RDX. More
Great experience! Yong was great to work with and very professional! He made the buying process a very positive one! We are extremely happy with our mdx purchase Yong was great to work with and very professional! He made the buying process a very positive one! We are extremely happy with our mdx purchase More
Best Car Buying Experience! I've heard nothing but good things about the reputation on Pohanka Acura. From friends, family, neighbors, etc. I wasn't planning on purchasing a new I've heard nothing but good things about the reputation on Pohanka Acura. From friends, family, neighbors, etc. I wasn't planning on purchasing a new Acura, but when I went for a test drive they made it so easy and pain free. When looking for your next new car I'd recommend Yong Kim at Pohanka Acura and you won't be disappointed! No pressure, nice guy who made the process super easy. Korosh Maghsoodi the finance manager also provided excellent service, made things easy and got me superb financing without any hassle. Come to these guys if you're looking for a great deal! More
Great experience! We worked with Ryan Cartee, Yong Kim and Ray Morton. All 3 were very knowledgeable without being pushy. My husband first contacted Pohanka Acura and We worked with Ryan Cartee, Yong Kim and Ray Morton. All 3 were very knowledgeable without being pushy. My husband first contacted Pohanka Acura and got a price over the internet. The service was great and made the long process of signing all the paperwork more enjoyable. More
Friendly and eager to work with clients My sale side man was Ryan Cartee and finance man was Ray Morton. Both, Ryan and Ray displayed exceptional performance with friendliness to address my My sale side man was Ryan Cartee and finance man was Ray Morton. Both, Ryan and Ray displayed exceptional performance with friendliness to address my car buying experience. I'm in love with my car and will be looking forward to working with this dealership again. Ryan did not pressure me into buying the car and Ray saved me lots of money by lowering my interest rate. I recommend for anyone buying Acura from Pohanka; go see these two individuals and put them to work for you. I'm sure you will be impressed by their work ethics and values. More
Great service with no pressure! We had the pleasure of working with Yong Kim and Frank Ha for sales and Ray Morton for financing. We went in just to test drive and loved the fact tha We had the pleasure of working with Yong Kim and Frank Ha for sales and Ray Morton for financing. We went in just to test drive and loved the fact that they had what we were looking for but did not feel the pressure to buy. Yong took us out, broke down the pricing, and made us feel very comfortable throughout the whole process. Frank helped out with the paperwork and their awesome teamwork expedited the process despite the obvious overload of customers. Ray also answered all our finance questions and again did not try to up-sale us on anything we didn't want. On a side note, we brought our Aunt and Uncle and they also ended up buying a car. We tried negotiating a buy one, get one for half price, but I guess cars don't sell like shoes:) Overall, our experience was very satisfying and we highly recommend Pohanka. More
Forthright and price in writing We were impressed that this dealership gave us a written price. We started the process by going through consumer reports and true car.com on the Inte We were impressed that this dealership gave us a written price. We started the process by going through consumer reports and true car.com on the Internet. Of course, true car.com gets a price for you but it is far from the price you might negotiate in my opinion. Mr. Praml was the salesman who contacted us. We found him to be very forthright and convincing in a gentle way. We were impressed that he gave us a written price through the Internet, without us even asking. We especially liked this. We found there are a number of car dealers who will not give a written price. The salesman was quite forthright, applied no pressure and was very patient when we visited him and took the test ride. However, we found that Acura TLX has a ride that is too sporty for us. We were looking for more of a soft smooth feel of the road. Only for that reason were we unable to purchase the Acura even though we were impressed with its quality and especially the price. More