
Pohanka Acura
Chantilly, VA
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Top Notch Customer Service Experience I loathe car buying, but my experience at Pohanka was outstanding. My heart was set on a pre-owned, certified vehicle at another dealer who simply wo I loathe car buying, but my experience at Pohanka was outstanding. My heart was set on a pre-owned, certified vehicle at another dealer who simply wouldn't work with me, so I left. I found myself inquiring through a car-buying service about a car similar to my requirements & desires and they lead me to Pohanka. From the first phone call (within a matter of minutes from my inquiry), Yong Kim was fantastic - no high sales tactics, no pressure, he listened to my frustrations and assured me my time with Pohanka would be well worth it. Not only did he work with me, but he found me exactly what I wanted in the "new car" category for the price I was looking for. Pleasant, kind, and genuine. Financing was easy, the whole process was painless. Thanks! More
Best car purchase experience Frank made the car purchase experience smooth and painless for the first time in my life!!! He took the time to stay in touch even after I walked out Frank made the car purchase experience smooth and painless for the first time in my life!!! He took the time to stay in touch even after I walked out 3 weeks prior due to his professionalism and determination to answer all my questions. Frank took more time walking me through the cars "bells and whistles" than it took to purchase and sign all the paperwork!! Frank has all my business for now on and more sales folks should learn his style and maybe the car purchase experience could become a positive event again!!! Also like to thank Korosh for a rapid and smooth financing experience!! You set a record for me and now the bar is set for me to only own Acuras!! Thanks again! More
Service Satisfaction Ryan, your continuing friendly and excellent service will keep us back to Chantilly Pohanka Acura. Thanks to Joey providing us the good service. Best Ryan, your continuing friendly and excellent service will keep us back to Chantilly Pohanka Acura. Thanks to Joey providing us the good service. Best regards. More
Very Happy Our experience art Pohanka Acura was excellent! Our sales person Phuong Davidson was very helpful and accommodating , as well as professional. Ray M Our experience art Pohanka Acura was excellent! Our sales person Phuong Davidson was very helpful and accommodating , as well as professional. Ray Morton was also friendly, professional, and patient with our many questions. We are very happy with our new Acura RDX! More
Great Experience We went in on Saturday to make a final decision between the ILX and TLX, Adwoa showed me both cars and the decision easy with her amazing help through We went in on Saturday to make a final decision between the ILX and TLX, Adwoa showed me both cars and the decision easy with her amazing help through out my first Acura purchase! More
Great Experience, Highly Recommended Frank Ha was excellent throughout the whole process and was very thorough in answering all questions I had in a very friendly and informative manner. Frank Ha was excellent throughout the whole process and was very thorough in answering all questions I had in a very friendly and informative manner. He also followed up with me promptly afterwards to see if I had any follow up questions or concerns. I felt comfortable with Frank the whole time and never felt like I was being forced into doing anything I didn't feel comfortable with. I would highly recommend Frank Ha to any potential car buyer. More
Great Experience! My wife and I are very pleased with the deal we recieved on our new MDX. The salesman Jabrel was very helpful and answered all my questions. Thanks My wife and I are very pleased with the deal we recieved on our new MDX. The salesman Jabrel was very helpful and answered all my questions. Thanks for your patients John Thomas More
Fantastic Car Buying Voyage! I showed up to the dealership and knew exactly what I was looking for. I was introduced to Phillip "Flip" Carleton who is a very honest salesperson. H I showed up to the dealership and knew exactly what I was looking for. I was introduced to Phillip "Flip" Carleton who is a very honest salesperson. He listened to what my wife and I were there for and executed a natural approach for our visit as opposed to a "salesman" approach. He was very professional and also down to earth which made my wife very comfortable since she was buying the car. I would highly recommend this dealership and "Flip" the sales consultant for your future car buying experience. Thank you all for making us feel like we were long time customers when in fact this was our first time there. EXCELLENT!!! More
Easy and enjoyable experience I am not one to haggle about price and Frank was a pleasure to work with. He listened to what I wanted and didn't try to push anything outside of that I am not one to haggle about price and Frank was a pleasure to work with. He listened to what I wanted and didn't try to push anything outside of that on me. I will see you all again in a year! More
Great Experience! My husband and I were in the market for a new SUV and Ryan Cartee was great to work with. Within two hours of our first visit we had made a decision My husband and I were in the market for a new SUV and Ryan Cartee was great to work with. Within two hours of our first visit we had made a decision and purchased an MDX. Ray Morton from the Finance Department made the paperwork process efficient and was able to answer all of our questions. This was our first experience with Pohanka and I can't see purchasing a car anywhere else. More