Pohanka Acura

Fun and remarkable customer service. The employee, Hana, gave an educated and interactive experience for me as I was buying my first car (2013 Acura TL). I was able to do more with my tes The employee, Hana, gave an educated and interactive experience for me as I was buying my first car (2013 Acura TL). I was able to do more with my test drive that some other dealerships did not provide me with. When presented with the car, Hana did not try to push my family and me to buy the car like many other salesmen. She was prepared to talk about it and show me another car. While attending to us, she stayed professional as well as friendly and sincere. She truly works to provide her clients with the best experience that she could. If I could get another car, I'd prefer my specialist to be Hana again! More

"Great Experience" This is my first Acura ever and Mr. Yong Kim has provided me fantastic service. He was courteous and professional. The entire process went very smooth This is my first Acura ever and Mr. Yong Kim has provided me fantastic service. He was courteous and professional. The entire process went very smoothly like the other side of pillow . Mr. Kim was awesome and I am extremely happy with my new RDX. More

Sales and Service Great sales and service. Small problem: the SiriusXM hadn't been installed in our ILX. So it took extra time and energy to get it setup. Great sales and service. Small problem: the SiriusXM hadn't been installed in our ILX. So it took extra time and energy to get it setup. More

One Of My Best Car Buying Experience. We have known Jose Dominguez of Pohanka Acura, Chantily for many years! My latest purchase was just as smooth as all the rest. The staff is friendly, We have known Jose Dominguez of Pohanka Acura, Chantily for many years! My latest purchase was just as smooth as all the rest. The staff is friendly, knowledgeable and always gets me the best deal. I always feel welcome and valued as a long-time customer. Go meet him if you want a great experience!! One of my best car buying experience ever nice people in and out quickly. More

A great sales person I recently purchased a TLX from Ryan Cartee. Ryan demonstrated all the safety features and the merits of the car. There was no high pressure to make I recently purchased a TLX from Ryan Cartee. Ryan demonstrated all the safety features and the merits of the car. There was no high pressure to make this purchase before leaving. I went back 2 days later and purchased the car. I appreciate his politeness and willingness to address all my questions. Phillip reached out and scheduled the original appointment and the two of them were extremely helpful. Phillip even treated my niece to a snack in the vending machine. This was a very thoughtful and he ensured the purchase went smoothly. More

Fantastic I bought a new Acura there with the help of Phuong Davidson. She was very helpful, took lots of time with me on four separate occasions before the fin I bought a new Acura there with the help of Phuong Davidson. She was very helpful, took lots of time with me on four separate occasions before the final purchase and then spent time explaining in detail the features of the car and what each tech innovation and safety feature did. She was incredibly knowledgeable and patient to go over each detail. Never during this process did I feel pressured to buy a car and in fact, I told her I was looking at others Sales experience I had with Phuong and the prior experience I had with the Pohanka service department were why I ultimately bought the car. More

Loyalty for a reason Third purchase of an Acura at Pohanka and 4th vehicle overall at Pohanka(1 Lexus). We had always bought before and this was a first time ever lease f Third purchase of an Acura at Pohanka and 4th vehicle overall at Pohanka(1 Lexus). We had always bought before and this was a first time ever lease for a 2015 RDX. A bit unsure going into it butJose Dominguez was upfront, helpful, knowledgable and made the whole experience as easy as it could be. Would definitely recommend and plan on sticking with the easy way to buy a car with confidence. More

No Pressure - Easy Purchase Experience We found the car online. We called the dealership and connected with Jose Dominguez. He was courteous and professional on the phone. When we arrived We found the car online. We called the dealership and connected with Jose Dominguez. He was courteous and professional on the phone. When we arrived at the dealership, he had already pulled out the vehicle and had it waiting for us. We liked the vehicle, an RDX, but it was late and we wanted to see the vehicle in daylight. To accommodate us, he met us at 7:30am. He already had meetings scheduled for first thing in the morning, but he came in earlier for us. He was knowledgeable and helpful. Similarly when we completed the paperwork Ray was also polite and friendly. Our experience was a good one. More

Quick and Easy Lease Experience. I went to Pohanka looking for a lease on a TLX. My sales rep was Jose Dominguez and he was extremely knowledgeable on the TLX and very polite. I would I went to Pohanka looking for a lease on a TLX. My sales rep was Jose Dominguez and he was extremely knowledgeable on the TLX and very polite. I would definitely refer a friend to Jose. He even assisted with walkthroughs of the entertainment system and Bluetooth set up after the sale was over. Great experience and I will for sure be coming back after this lease is over. More

Excellent Customer Service! If I had to refer anyone to any dealership. I would more than surely direct them to Pohanka Acura. The associate Ms. Solita Barr whom I spoke with was If I had to refer anyone to any dealership. I would more than surely direct them to Pohanka Acura. The associate Ms. Solita Barr whom I spoke with was very well mannered and extremely knowledgeable. Unfortunately I was unable to make a purchase that day but I will make sure to return to this specific location! More