Plaza Toyota

Anthony Scifano-Toyota General Manager at 2721 Nostrand Avenue Brooklyn NY 11210 refuses to return a deposit of $3000 dollars that was taken out of my account without my approval. It has been two weeks and Avenue Brooklyn NY 11210 refuses to return a deposit of $3000 dollars that was taken out of my account without my approval. It has been two weeks and I am getting the run around. It took the salesperson 2 seconds to debit the account but I am still waiting for my fund. I was unable to purchase the vehicle due to the high insurance rate I was quoted. They are very shady. If I would have read the negative comments on this website I would never stepped foot in this dealership. More

BUYER BEWARE! YOU WERE WARNED! The most disgusting sales manager Tom at Plaza Toyota. I made an offer on a toyota, the floor salesman himself was nice enough, then he asked for my credit card i guess to mak manager Tom at Plaza Toyota. I made an offer on a toyota, the floor salesman himself was nice enough, then he asked for my credit card i guess to make the offer seem serious to bring to the sales manager, the sales manager came to me with the most disgusting arrogant attitude, as if trying to intimidate me, then tells me he doesnt want my business, and yelling at me, asking me whats wrong with me because I didn't accept his price. And accused me of assaulting him, which his coworkers denied. So I asked him to give me back my information which he refused to give me me back my papers. Absolutely terrible service, my second choice was to buy a honda across the street because they ahd a car in my proce but i didnt bother because they were owned by Plaza also. BUYER YOU WERE WARNED. GO TO A REPUTABLE DEALER, BEFORE YOU HAND OVER YOUR PERSONAL INFORMATION AND YOU CASH. More

I had the most horrible experience here. They lied to me, over and over, about how much my monthly payments would be, the APR for financing, and the fact that the car was not under warranty. I am still me, over and over, about how much my monthly payments would be, the APR for financing, and the fact that the car was not under warranty. I am still too upset to discuss more details. Now it's been a month, and they still have not processed the registration for my car. I called DMV and they have no record of this being my new car. More

They have way too good price on internet, which is lower than Edmund price. And the internet sales say they have the car I want in stock.. For a special reason, they e-mail me the price quote of '09 T than Edmund price. And the internet sales say they have the car I want in stock.. For a special reason, they e-mail me the price quote of '09 Toyota with '08 Toyota! Not only me, but also my wife got the same e-mail with WRONG YEAR of the price quote. When I went to the dealership, There is NO CAR I want in stock. and the low price is ONLY for the in stock car. they tried to charge me "new car preparation fee $800"!!! More

I had a ver bitter experience with Plaza automobile. I wanted to purchase a new car. The sales manager was very rude, when we started negotiating the price he came across as a very unfriendly arrogant and wanted to purchase a new car. The sales manager was very rude, when we started negotiating the price he came across as a very unfriendly arrogant and an aggressive person and gave the least importance to being respectful. He finally agreed for a price and the next day when I approached him he refused to sell the car for the price he promised. It was so obvious that he did that on purpose. I have a written proof of the price he promised to sell the car for....I wish I could scan and upload it. I would never recommend Plaza Automobile to anyone. More

I went in on Sunday to purchase a new Toyota Corolla for my daughter and found the dealership through Google. I have also visited Bay Ridge but was given a hard time when trying to find the right fit. T my daughter and found the dealership through Google. I have also visited Bay Ridge but was given a hard time when trying to find the right fit. The Salesman named Steve was very helpful and professional at getting me the car in a timely fashion. It took a few hours and when I got home my daughter was extremely happy with the car. I want to thank Plaza and let everyone know that they have some quality people willing to help. Ask for Steve he will be willing to help you. More

Nice place but not costumer service. Run from this place. More

Run from this dealer. More

The person that spoke about the phone incident is telling the truth but then again so many sale-persons know exactly what to say to save themselves. Keywords: "misunderstanding", "Miscommunication" They can the truth but then again so many sale-persons know exactly what to say to save themselves. Keywords: "misunderstanding", "Miscommunication" They can get away with this according to law But the devil is in the details!! if you talk to someone over the phone get a very detailed email, stating everything from the year, model, color, wheel size, rims, spoiler, side moldings. You have to tell them there will be no appointment until this email doesn't come through. try to make them send everything in one email...this is the trick they will try their best to send many emails with everything you asked for but every quote they send you will be for a different car model(V4, V6). I also went down to the dealership on chistmas eve to get a good deal but they also tried to scam me. I spoke to about 5 different dealerships and about 10- 15 sales representatives they all said side moldings are standard with the sports edition (se) but when i went to purchase the car and after about an hour of negoation I was ready to sign but something made me ask if the side-molding were included but just then they say no it is an additional $400.00 then I knew they were a scam. How did I know b/c invoice price for side molding is about $115 to $120 something like that...this it the cost to the dealer and the consumers price is $200.00. Another tip is if they are going to charge you a document fee tell them to charge this fee as well "document me walking out on you" b/c there is no such thing as a document fee. More

So we go to buy a Sienna (with 4 wheel drive) and put So we go to buy a Sienna (with 4 wheel drive)<br>and put down a credit card deposit.<br>On the day of pickup, we notice that our Sienna<br>does not ha So we go to buy a Sienna (with 4 wheel drive)<br>and put down a credit card deposit.<br>On the day of pickup, we notice that our Sienna<br>does not have 4 wheel drive. They attribute<br>this mix-up to a miscommunication. We're<br>pretty upset because our time was wasted<br>traveling to this dealership and call off<br>the deal. We are told that our credit card<br>will be credited with a refund either that <br>Friday or the following one due to their<br>policies. Fine.<br><br>Nearly a month later there is no sign of the <br>credit. When we call them about it, they said<br>they were waiting for us to call them to <br>remind them to credit us. We were incredulous.<br>Along with not carrying out what they promised<br>to do, it was simply a ridiculous notion to <br>expect the customer to serve as a reminder for<br>a basic refund transaction. What legitimate <br>business operates that way?<br><br>These people seemingly do anything <br>to attempt to cheat you out of your money.<br><br>For a far better shopping experience in NYC,<br>try Queensboro Toyota in Queens.<br><br><br><br> More