Plaza Toyota

This was a great experience. Customer service was very good. Keith is a great sales representative. He helped us with everything thank you we love our new car. good. Keith is a great sales representative. He helped us with everything thank you we love our new car. More

While the prices were fair, and the salespeople were friendly, they were disorganized and my cash transaction took an inordinately long time and my initial paperwork was lost. I left my new car there f friendly, they were disorganized and my cash transaction took an inordinately long time and my initial paperwork was lost. I left my new car there for after-sale installations, and was not contacted for a day and a half and was given the run-around until finally someone called me back to give me the status of my car. There were items still not installed, however, I realize that parts had to be ordered. It remains to be seen whether I will actually get those items I paid for installed, so I am not ready to rate that as yet here. I have dealt with other dealerships in the past and they were far better organized. No one seemed to know what the other party was doing and communication was very poor. Overall, I am happy with my car, but the initial salesperson I worked with was very young and inexperienced and couldn't answer many of my questions. I also felt that several of the packages offered online were not made available to me. For example, I had wanted the Sports trim of the Rav4 with the enhanced performance package but did not want the appearance package with the run flat tires. I was told that that was the only available configuration for the Sport version. I was also told initially that the red exterior did not come with gray interior. That, too, was not the case. Overall, the salesman tried to give me what I wanted but I am not sure that I couldn't have gotten exactly what I wanted from another dealer. My biggest issues are the lack of communication and wait time for transactions More

I worked with John and Shak I got the price I wanted hassle free I would recommend this dealership 100% they were all very helpful and straight about price The delivery went fast and smooth I will be ba hassle free I would recommend this dealership 100% they were all very helpful and straight about price The delivery went fast and smooth I will be back for my next car Where can you beat this no where only at Plaza is the best More

Shakman & John closed the deal in under an hour and had my new car ready for pick up that evening.This was my tenth leased car from Plaza.I also enjoy the wonderful service when I bring my car in to th had my new car ready for pick up that evening.This was my tenth leased car from Plaza.I also enjoy the wonderful service when I bring my car in to the Service Center. They make a great team....Bruce Hoffman More

My experience with this dealership has been a very positive own. The personnel there were very courteous and helpful. They sat down with me and very patiently (even with my indecisiveness) guided me t positive own. The personnel there were very courteous and helpful. They sat down with me and very patiently (even with my indecisiveness) guided me through the process in a very straightforward and understandable way. I found the atmosphere at this dealership to be very relaxed and consumer friendly. This makes it very easy for a potential consumer to discuss related issues and come to decisions without any hastle or tension. I was able to go through the process armed with all the information I needed and therefore able to make the correct dicisions for my family and me. And I really thank the employees of this establishment for this. Normally, I am a nervous wreck when it comes to purchasing an item like a new car. However, in this case, I had no problem remaining calm as all my quyestions were answered and my mind set at ease, which in turn fostered clear thinking which I think is always required for the kind of transaction I was involved in. And I owe this to the employees at this establishment. I must make special mention of Andrew, the manager of the dealership. Apart from the fact that this gentleman is a great communicator, I find him to be a real people person who possesses a very courteous, helpful, gentle demeanor that is a dream to any confused, nervous consumer. He was really great! As far as the product,I find that my new care is a great one and I am very happy that I made the purchase. With the kind of professionalism and knowledge with which the personnel at this dealership approach their work, I find it very to enthusiastically recommend them to people I care about - family and frineds. More

My first New Car. I visited Plaza Toyota looking to purchase a car, I spoke to Shaun who was very polite, professional and trustworthy. He showed and explained what I should know about the vehicle and purchase a car, I spoke to Shaun who was very polite, professional and trustworthy. He showed and explained what I should know about the vehicle and I agreed to purchase. It took 3 days (weekend considering banks were closed) for me to experience the comfort of my new car. I am satisfied with the service and the experience shopping at Plaza Toyota. I will recommend Plaza Toyota to anyone. Raphael. More

i heard a commercial wnet in met andrew the manager and just had a great buying experience evryone was courteous organized and efficient. the process was very seamless and happened so quickly way before m just had a great buying experience evryone was courteous organized and efficient. the process was very seamless and happened so quickly way before my expectations. it was a truly great experience. More

My personal experience was very plesant I walked in and instantly Mr. Givins appeared and was at my service, it took me all of half hour to decide what car I wanted and why Mr Ben Givens was truly a plesu instantly Mr. Givins appeared and was at my service, it took me all of half hour to decide what car I wanted and why Mr Ben Givens was truly a plesure to work with, he thinks very fast on his feet. I will highly recommend him and all of the staff at Plaza Toyota to all of my friends and family. More

it was the utmost satisfying experience I have had so far it was the utmost satisfying experience I have had so far in leasing a new car.The atmosphere was wery curteous and prefessional. The dealer was very it was the utmost satisfying experience I have had so far in leasing a new car.The atmosphere was wery curteous and prefessional. The dealer was very helpful and the management has been very appraochable and professional. The financial officer was very clear and honest, as well assistive.The dealer, manager and and the financial officer were extremely helpful in obtaining for me the best possible termes of the lease, as well as volunteering additional specials and deals.I was treated with a great deal of respect and the curtesy.I will definetely recomend this dealership to my friends. More

I give this rating because the entire experience was truly pleasant. From the moment I made the call the sales agent [Charlene} was very warm and caring she answered all my questions and politely invit truly pleasant. From the moment I made the call the sales agent [Charlene} was very warm and caring she answered all my questions and politely invited me into the showroom. Once there I was introduced to Andrea Drumgoole she was also very pleasant and took care of all of my needs. Once everything was decided and we picked the vehicle we liked the payments was a little higher then we could afford Andrew & Al worked with us and we came up with a payment that wasn't painful and that was comfortable enough for us to work with. Needless to say my husband & I drove away that evening in our 2011 White Toyota Camry I was smiling all the way home. Yes I would recommend this dealership to all my friends & family. Thanks to Al,Andrew, Melvin Shak, Charlene & Andrea I now have 6 more members to my family. Thank-you very much a pleased & very satisfied customer PS: I've been a loyal Toyota customer since 1995 1995-Dark Green Camry 2003-Silver Camry 2009-Magnetic Grey Camry 2011-White Camry More