
Plaza Toyota
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 847 reviews
The moment I stepped into the dealership, I was greeted and and immediately received help. As I was looking at different cars the sales person was helpful and informative but not pressuring which is a big and and immediately received help. As I was looking at different cars the sales person was helpful and informative but not pressuring which is a big plus for me when I'm car shopping. We were introduced to Sales managers and they were also very friendly and were quick to be sure we were getting the help we needed. Our sales man was quick to offer a test drive on the Camry we were looking at and when we decided to purchase it was very knowledgeable on the paperwork we needed to fill out and took care of the paperwork in a very timely fashion so that we weren't needlessly wasting our time standing around waiting for paperwork to be processed, which is again a big plus for me. The price was very acceptable and in what seemed like no time at all we were on our way, the proud owners of a new Toyota Camry!! In my opinion they aced your above criteria, and I will be returning to Plaza Toyota for my next car purchase. Thank you and keep up the good work! More
Overall my experience was great and I'm very satisfied with my purchase. I gave quality of work a 5 based on the individual performance of the salesperson. However, from my obersvation I think the with my purchase. I gave quality of work a 5 based on the individual performance of the salesperson. However, from my obersvation I think there needs to be a better system. If a salesman is working with a client he should not also have to stop to attach plates to a car, take it to be detailed, take it to the gas station, etc. I am sure there are employees there that work under this capacity. The time that my salesman had to take out to attend to all the little things was time that could have been spent paying more attention to the needs of customers. More
This is my 122nd Car I have purchased The only time I left a dealership with a smile on my face.The staff was friendly,easy to deal with treated me as a friend not a customer.No sales pitch or bait & sw left a dealership with a smile on my face.The staff was friendly,easy to deal with treated me as a friend not a customer.No sales pitch or bait & switch.Sold me the car I went in for.I would like to thank Joe in Service Ericand David Sales and Andelo and Paul Managers.Cant wait to buy car #123 Vincent More
I didn't feel pressured or uncomfortable. The dealer was friendly knowledgable. There were a lot of makes and models to choose from. They made the process smooth and easy. friendly knowledgable. There were a lot of makes and models to choose from. They made the process smooth and easy. More
Respectful and courteous service. The entire staff was very patient and helpful with my children, 3 and 1. I would like to thank everyone involved in the leasing process for making it a pleasant experienc very patient and helpful with my children, 3 and 1. I would like to thank everyone involved in the leasing process for making it a pleasant experience. More
Excellent service. Great customer service. Good selection and options. This is the third time we have leased from this dealership. They have a lot of options. selection and options. This is the third time we have leased from this dealership. They have a lot of options. More
The Sales persons was very friendly and professional, they answered all our questions and helped us to the best of their ability. They were very honest with us and made us feel comfortable. they answered all our questions and helped us to the best of their ability. They were very honest with us and made us feel comfortable. More
Working with Frank was a pleasure. He was sincere and honest. He never rushed us or try to use any scams on us to buy a car. I would recommend all my friends to him. Keep up the good work. honest. He never rushed us or try to use any scams on us to buy a car. I would recommend all my friends to him. Keep up the good work. More
I live in Central Jersey, I visited a few dealerships in the area with mixed results until I was referred to plaza toyota. It isn't very local but I did feel it was worth a visit. The first impression I had the area with mixed results until I was referred to plaza toyota. It isn't very local but I did feel it was worth a visit. The first impression I had was no one was pushy, and I felt comfortable talking to the people there. I did however quickly decide on a car that I instantly fell in love with. After that my day was made very easy for me. All the handy work was taken care of in a timely fashion and I did feel like I was being taken care of and I trusted them. As an update, I have been driving my car for a few months now and I love it! It drives great and I was assured by the dealer that if I needed anything that I could just call and they would take care of it for me. I would definitely return to plaza toyota do to business in the future. More
The sales persons were great, especially Shak Butler. He went above & beyond. The service department leaves alot to be desired. The car was detailed twice but still has residue on the body. The inside was d went above & beyond. The service department leaves alot to be desired. The car was detailed twice but still has residue on the body. The inside was dirty from putting in a sun roof & was not cleaned. I took 4 hours to get the car & I still need to return for another trip to get the auto start put in which they did not have in stock. Will probably go to another dealer for service. But I have more than great praise for all the salespersons in the dealership. They did not know what to do for me & Jose the financial person was also a great help & explained all the details which made the paperwork a breeze. More