
Plaza Toyota
Brooklyn, NY
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This is my 122nd Car I have purchased The only time I left a dealership with a smile on my face.The staff was friendly,easy to deal with treated me as a friend not a customer.No sales pitch or bait & sw left a dealership with a smile on my face.The staff was friendly,easy to deal with treated me as a friend not a customer.No sales pitch or bait & switch.Sold me the car I went in for.I would like to thank Joe in Service Ericand David Sales and Andelo and Paul Managers.Cant wait to buy car #123 Vincent More
I didn't feel pressured or uncomfortable. The dealer was friendly knowledgable. There were a lot of makes and models to choose from. They made the process smooth and easy. friendly knowledgable. There were a lot of makes and models to choose from. They made the process smooth and easy. More
Respectful and courteous service. The entire staff was very patient and helpful with my children, 3 and 1. I would like to thank everyone involved in the leasing process for making it a pleasant experienc very patient and helpful with my children, 3 and 1. I would like to thank everyone involved in the leasing process for making it a pleasant experience. More
Excellent service. Great customer service. Good selection and options. This is the third time we have leased from this dealership. They have a lot of options. selection and options. This is the third time we have leased from this dealership. They have a lot of options. More
The Sales persons was very friendly and professional, they answered all our questions and helped us to the best of their ability. They were very honest with us and made us feel comfortable. they answered all our questions and helped us to the best of their ability. They were very honest with us and made us feel comfortable. More
Working with Frank was a pleasure. He was sincere and honest. He never rushed us or try to use any scams on us to buy a car. I would recommend all my friends to him. Keep up the good work. honest. He never rushed us or try to use any scams on us to buy a car. I would recommend all my friends to him. Keep up the good work. More
I live in Central Jersey, I visited a few dealerships in the area with mixed results until I was referred to plaza toyota. It isn't very local but I did feel it was worth a visit. The first impression I had the area with mixed results until I was referred to plaza toyota. It isn't very local but I did feel it was worth a visit. The first impression I had was no one was pushy, and I felt comfortable talking to the people there. I did however quickly decide on a car that I instantly fell in love with. After that my day was made very easy for me. All the handy work was taken care of in a timely fashion and I did feel like I was being taken care of and I trusted them. As an update, I have been driving my car for a few months now and I love it! It drives great and I was assured by the dealer that if I needed anything that I could just call and they would take care of it for me. I would definitely return to plaza toyota do to business in the future. More
The sales persons were great, especially Shak Butler. He went above & beyond. The service department leaves alot to be desired. The car was detailed twice but still has residue on the body. The inside was d went above & beyond. The service department leaves alot to be desired. The car was detailed twice but still has residue on the body. The inside was dirty from putting in a sun roof & was not cleaned. I took 4 hours to get the car & I still need to return for another trip to get the auto start put in which they did not have in stock. Will probably go to another dealer for service. But I have more than great praise for all the salespersons in the dealership. They did not know what to do for me & Jose the financial person was also a great help & explained all the details which made the paperwork a breeze. More
The ratings that I gave to this survey are based on the experience I had while shopping for a car. The rating were very derserving to the salesman, Keith Butler. experience I had while shopping for a car. The rating were very derserving to the salesman, Keith Butler. More
Justin and Keith went out of their way to ensure the best price available. They were readily available to me--even on days off; they truly went above and beyond the call of duty. I walked away feeling price available. They were readily available to me--even on days off; they truly went above and beyond the call of duty. I walked away feeling as if my comfort level was as important to them as it was to me. More