Plaza Toyota

I came in at about 9am with my out of comission Prius 2005, thinking I would either repair or trade it in. Decided to trade it in by about 10am. "Have you out of here in an hour or so. I left at 5:30 2005, thinking I would either repair or trade it in. Decided to trade it in by about 10am. "Have you out of here in an hour or so. I left at 5:30 pm. with my new Prius. Service had fixed my car quickly and for a very reasonable price (better than my Mass. price for same problem a year ago). Paper work was a problem for the sales folks - I live in Mass. and q=wanted to register car there but after a few hours back and forth, they figured they couldn't sell it to me if I reg. it in Mass without me coming back at a later date and with i don't know what else. So I reg. it in NY as we have a apt. there. Then things went a little faster, but I left without the aerial being attached - and didn't find it in the car dash compartment as suggested. I agreed to pay $3000 on the new car (charged 12/12 on my credit card) but later realized it wasn't necessary so requested it be refunded. Still waiting for the refund to show up on my citi account when it should have been done the next morning. All in all they did a good job except for a timely return of $3000 and the the lack of an aerial (it was late by the time I left). Sales person helpful and easy to deal with, but not as informed as one would hope. Price and trade-in for my 2005 Prius seemed fair, esp. since I had not shopped around because of the need to make a fast decision. We were to have returned to Mass. the night before so were in a bit of a spot. Overall I gave the the dealeership a good rating, but staying with that will depend on how soon my $3000 is credited and whether or not my aerial arrives. They have a complete operations there and had I snot been in a rush and were a NY resident things would have been faster. More

The service at Plaza Toyota exceeded my expectations and was over all excellent. The sales person whom I worked with was knowledgeable, friendly and polite. Both the manager and the sales rep provided with was over all excellent. The sales person whom I worked with was knowledgeable, friendly and polite. Both the manager and the sales rep provided with me with all the necessary information for leasing my new vehicle and they addressed all of my questions and concerns in a professional manner. More

Keith Butler is an excellent salesman. Everyone should go to him when looking at Plaza Toyota cars. He really works for you.He made me feel like I a family member. I had issues with Al Ibriham and that i to him when looking at Plaza Toyota cars. He really works for you.He made me feel like I a family member. I had issues with Al Ibriham and that is why I can not give an all 5 rating for Plaza Toyota.Be sure not to have him in any part of your Plaza Toyota experience. Everyone else at Plaza were very friendly and worked to make me happy as a Plaza Toyota customer. Steve S More

I think Shion Robinson is an excellent saleman. He was patient and informative on the vehicle I was looking for and help me through the process with care, friendliness. All salemen should be like him when patient and informative on the vehicle I was looking for and help me through the process with care, friendliness. All salemen should be like him when helping out a client. I really had a wonderful experience and I'm very happy with my vehicle. More

Arnold gives me the attention and expertise that I need when servicing my older car. He is helpful and knows exactly what needs to be done for the car to run great. As long as Arnold is still working at when servicing my older car. He is helpful and knows exactly what needs to be done for the car to run great. As long as Arnold is still working at Plaza Toyota, I will continue going back. More

The overall experience was a good one. Sales Rep. Michael Messina was very polite; he answered my questions to the best of his knowledge and not once did he lose his patience. I would recommend him as a sale Messina was very polite; he answered my questions to the best of his knowledge and not once did he lose his patience. I would recommend him as a sales person to anyone I know interesed in purchasing a vehicle with Plaza Toyota. More

I was able to purchase a 2008 Honda CRV through the hard working and resourceful efforts of Mr Ash and the sale person, they were pleasant helpful and knowledgeable and accommodating,they both met every de working and resourceful efforts of Mr Ash and the sale person, they were pleasant helpful and knowledgeable and accommodating,they both met every demand that were given to them. Their service was excellent and both are an asset to their company. More

Working with Ben was a great experience he was sensitive to our concerns about price and did not show us any cars we could not afford.he Is very funny and a good sales man I have already recommended a fri to our concerns about price and did not show us any cars we could not afford.he Is very funny and a good sales man I have already recommended a friend to him. When it was time to close the deal Ash the finance guy worked hard to get us the best rate possible thank you both for making this as easy as it was and I got to take the car home that night More

Vincent explain very clear on the model that I was looking for and offered me a great deal on Camry LE. He let me test drive the new Camry. I and my family members were totally satisfied with the int looking for and offered me a great deal on Camry LE. He let me test drive the new Camry. I and my family members were totally satisfied with the interior space and the comfort of driving experience. More

I have been dealing with Lonny Ruscia for over 10 years. He never ceases to amaze me with his courtesy, knowledge of what is needed to take care of the care, and his recommendations as to what to do when th He never ceases to amaze me with his courtesy, knowledge of what is needed to take care of the care, and his recommendations as to what to do when there are several routes which can be taken. I have the utmost confidence in his integrity and have recommended him to several friends and co-workers. More