Plaza Toyota
Brooklyn, NY
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The service at Plaza Toyota is excellent. I have been taking my 2007 Toyota Camry there for 5 years now and I have nothing but praise this dealership. The rep I normally see is Arnold, who is the best r taking my 2007 Toyota Camry there for 5 years now and I have nothing but praise this dealership. The rep I normally see is Arnold, who is the best rep out there and i would recommend him to anyone. More
Our experience was very positive. The staff were very responsive and friendly. They bent over backwards to fulfill our needs for a new vehicle, including color preference and options. The car arrived responsive and friendly. They bent over backwards to fulfill our needs for a new vehicle, including color preference and options. The car arrived in an expedient amount of time and is just beautiful. We are enjoying it very much More
The dealership is clean and the salesman was very informative. He worked with me through it all even when I wasn't quality for a new car due to my bad credit he found a certified used car for me that informative. He worked with me through it all even when I wasn't quality for a new car due to my bad credit he found a certified used car for me that I can drive at a affordable price. I will come back again when my credit is good to get another car. I would recommend this dealership to anyone because they work hard to get you driving More
I came in at about 9am with my out of comission Prius 2005, thinking I would either repair or trade it in. Decided to trade it in by about 10am. "Have you out of here in an hour or so. I left at 5:30 2005, thinking I would either repair or trade it in. Decided to trade it in by about 10am. "Have you out of here in an hour or so. I left at 5:30 pm. with my new Prius. Service had fixed my car quickly and for a very reasonable price (better than my Mass. price for same problem a year ago). Paper work was a problem for the sales folks - I live in Mass. and q=wanted to register car there but after a few hours back and forth, they figured they couldn't sell it to me if I reg. it in Mass without me coming back at a later date and with i don't know what else. So I reg. it in NY as we have a apt. there. Then things went a little faster, but I left without the aerial being attached - and didn't find it in the car dash compartment as suggested. I agreed to pay $3000 on the new car (charged 12/12 on my credit card) but later realized it wasn't necessary so requested it be refunded. Still waiting for the refund to show up on my citi account when it should have been done the next morning. All in all they did a good job except for a timely return of $3000 and the the lack of an aerial (it was late by the time I left). Sales person helpful and easy to deal with, but not as informed as one would hope. Price and trade-in for my 2005 Prius seemed fair, esp. since I had not shopped around because of the need to make a fast decision. We were to have returned to Mass. the night before so were in a bit of a spot. Overall I gave the the dealeership a good rating, but staying with that will depend on how soon my $3000 is credited and whether or not my aerial arrives. They have a complete operations there and had I snot been in a rush and were a NY resident things would have been faster. More
Staff is helpful and very friendly... Nana was very friendly and made my experience very easy. He took to the time to explain details and made me feel like a friend and not just a paycheck... I would r friendly and made my experience very easy. He took to the time to explain details and made me feel like a friend and not just a paycheck... I would recommend Nana and Plaza Toyota to all that I know. More
Keith Butler is an excellent salesman. Everyone should go to him when looking at Plaza Toyota cars. He really works for you.He made me feel like I a family member. I had issues with Al Ibriham and that i to him when looking at Plaza Toyota cars. He really works for you.He made me feel like I a family member. I had issues with Al Ibriham and that is why I can not give an all 5 rating for Plaza Toyota.Be sure not to have him in any part of your Plaza Toyota experience. Everyone else at Plaza were very friendly and worked to make me happy as a Plaza Toyota customer. Steve S More
The service at Plaza Toyota exceeded my expectations and was over all excellent. The sales person whom I worked with was knowledgeable, friendly and polite. Both the manager and the sales rep provided with was over all excellent. The sales person whom I worked with was knowledgeable, friendly and polite. Both the manager and the sales rep provided with me with all the necessary information for leasing my new vehicle and they addressed all of my questions and concerns in a professional manner. More
I think Shion Robinson is an excellent saleman. He was patient and informative on the vehicle I was looking for and help me through the process with care, friendliness. All salemen should be like him when patient and informative on the vehicle I was looking for and help me through the process with care, friendliness. All salemen should be like him when helping out a client. I really had a wonderful experience and I'm very happy with my vehicle. More
Arnold gives me the attention and expertise that I need when servicing my older car. He is helpful and knows exactly what needs to be done for the car to run great. As long as Arnold is still working at when servicing my older car. He is helpful and knows exactly what needs to be done for the car to run great. As long as Arnold is still working at Plaza Toyota, I will continue going back. More