Plaza Toyota

Marcus did an outstanding job in rapidly finding the exact vehicle (Rav 4 with third seat) that i needed. He was a consummate professional with superb interpersonal skills. He made every effort to get t exact vehicle (Rav 4 with third seat) that i needed. He was a consummate professional with superb interpersonal skills. He made every effort to get the new vehicle prepped and ready, so that i could exchange my old Rav 4 that i had brought in for a recall repair with the new one within hours. He answered all of my questions and provided a mature confident reassuring approach to the entire interaction. I look forward to working with him in the future and will highly recommend him to others. thank you More

The people were responsive to my needs and questions and were able to provide me with a most wonderful "new car purchase" experience. Price was very good. The time spent was productive. were able to provide me with a most wonderful "new car purchase" experience. Price was very good. The time spent was productive. More

My salesman, Keith was extremely helpful and proactive in obtaining an affordable vehicle to meet my needs. He was very responsive to any requests or needs regarding the car even after the transaction was c obtaining an affordable vehicle to meet my needs. He was very responsive to any requests or needs regarding the car even after the transaction was completed. Keith is a very friendly and helpful salesman. More

I was treated like a lady with the utmost respect. My problem was handled immediately and I was out in about an hour. Mr Kravitz was excellent at his job anyone who needs service here should try to see problem was handled immediately and I was out in about an hour. Mr Kravitz was excellent at his job anyone who needs service here should try to see him More

Staff was awesome, no hassle purchase. The team answered all my questions, handled my trade-in fairly, went over all details of purchase. I would recommend this dealership to anyone looking for a Toyota. all my questions, handled my trade-in fairly, went over all details of purchase. I would recommend this dealership to anyone looking for a Toyota. More

Arnold Kravitz was courteous and profesional. I was seen promply and promised a call by 10am. I was shown problem, given my options and he agreed to my wishes. As promised car was ready on time and amount w promply and promised a call by 10am. I was shown problem, given my options and he agreed to my wishes. As promised car was ready on time and amount was want we agreed upon. More

Arnold is very approachable. He is very friendly. He show concern for his customers.. He knows what he is doing and is on top of things-to give good and quality service at all times. he has a ready smile for concern for his customers.. He knows what he is doing and is on top of things-to give good and quality service at all times. he has a ready smile for everyone that makes every customer feel welcome in toyota! Thank you Arnold! More

We came to the Toyota Plaza without strong idea to buy a new car (especially same day). After review of inventory in the showroom and conversation with Eric Roseboro, who is friendly and professionally trai new car (especially same day). After review of inventory in the showroom and conversation with Eric Roseboro, who is friendly and professionally trained salesperson we decided to buy a new car, so few hours later we left Toyota Plaza on new Scion. We traded our old car; the paperwork went fast and was explained. They showed us everything we would need to know for the beginning. We are really happy we went by chance to that dealership! I would like to mention that they did not have a standard radio for the car in stock and offered me to come by next morning to get new radio installed. Next morning another salesperson - Anthony Thompson took me to the train station on his personal car to help me to get to work on time. Good experience, I would definitely recommend Toyota Plaza to anyone. More

Always do the right thing. Straight up and a great experience. I come from NJ to deal with them so that should sum it up. experience. I come from NJ to deal with them so that should sum it up. More

Customer Service: When I spoke with Luis Simeoli over the phone, he gave me accurate pricing as well as answering any questions that I had about the car. He asked when was the best time for me to come in to phone, he gave me accurate pricing as well as answering any questions that I had about the car. He asked when was the best time for me to come in to look at the car and test drive it. He followed up with several phone calls to help coordinate a good time to come in and answer any other questions about the car. Quality of Work: Top of the line. Luis Simeoli is the most hard working and honest salesman that I've ever met. He really knows everything about the vehicles in Toyota's stock. He is very detail oriented and wants you to know what's in the car you're buying. Friendliness: Super friendly! He is like your best friend. He is so helpful and has a positive attitude towards you. He tries to fight for you with the sales managers to get the best price on your car (while still keeping his commission at a reasonable rate). There is no shady salesman tactics with him. He's as honest and upfront as you can get. He made my buying experience a breeze. There is no other salesman like him out there, trust me, I've been to other dealerships in the NYC area, and those salesman couldn't discern their behinds from their elbows less likely tell you what car has what features. Also, most other dealers, usually in NJ, tend to be pricks towards the customers. I mean, come on, what ever happened to "the customer is always right" mentality? Luis Simeoli IS the living embodiment of that mantra. Overall Experience: Superb. It was the most easiest decision my wife and I have ever made. Luis Simeoli was as professional and kind and sincere as you can get. Don't get anyone else to help you purchase your dream car. The other salesmen at the lot are ok, but Luis seemed to hit the mark with us particularly. He is truly a cut above the rest. Price: Plaza Toyota gives you the most competitive pricing in the tri-state area, hands down. They know this, that's why it's so hard to talk them down in price, because they usually offer the best prices out there. Actually, they even knocked off the price of our car a little bit after some haggling. Keep in mind, they're a business, like any other, so they need to make a living also (even though most of their revenue, like any other dealer, comes from their repair shop). Bottom line is to treat them with the same respect and honesty that they show you, and they will really appreciate it to the point of being more open minded to bargaining over the price. Again, they're salesmen (but still human beings that need to bring home a paycheck to take care of themselves and their families), so do your homework and fight for the best price you are willing to pay. In the end, if you're not happy, just walk away. There will always be another "dream car" out there somewhere! More