
Plaza Toyota
Brooklyn, NY
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My wife and I lease a 2009 Honda accord and 2010 toyota - The service departments run by Mike alvarez and Vladamir D (Honda) are topnotch. Not only are Mike and Vlad curteous and respectful but also extrem The service departments run by Mike alvarez and Vladamir D (Honda) are topnotch. Not only are Mike and Vlad curteous and respectful but also extremely efficient. Service is what separates one Dealer from another and in my 50 years of leasing and owning cars they are the best! Joy and Victor Barron More
I was met by Mr. Gerges at Plaza Auto Mall . He did a I was met by Mr. Gerges at Plaza Auto Mall . He did a great job in finalizing the deal to terminate my current lease of Toyota Venza and start a new I was met by Mr. Gerges at Plaza Auto Mall . He did a great job in finalizing the deal to terminate my current lease of Toyota Venza and start a new lease for a Toyota Highlander. Mr. Gereges shows a high degree of professionalism in performing his job. He acted very friendly with me and my family and gave us good advise about the new car. This is my second lease done through Plaza Auto Mall. My overall experience with this dealer is great and with Mr. Gerges is fantastic. More
Nana was very helpful and extremely supportive. He helped us pick a wonderful new van. Before he introduced us to our new van, he offered and showed us many other choices. He instantly tried to match us up w us pick a wonderful new van. Before he introduced us to our new van, he offered and showed us many other choices. He instantly tried to match us up with what we wanted and successfully did so. More
WHEN I WALKED THROUGH THE YARD I WAS ONLY LOOKING NOT SURE IF I CAN AFFORD A NEW CAR AT THIS TIME, BUT WITH NANA PATIENCE, FRIENDLINESS, SALESSKILLS AND DETERMINATION TO HELP US WITH THE PROCESS WE WERE SURE IF I CAN AFFORD A NEW CAR AT THIS TIME, BUT WITH NANA PATIENCE, FRIENDLINESS, SALESSKILLS AND DETERMINATION TO HELP US WITH THE PROCESS WE WERE ABLE TO DRIVE AWAY WITH A NEW TOYOTA SIENNA AT 0%. More
Nana was great! He provided excellent service with a great sense of humor. He worked with me and respected my price budget. He will take the extra step to make sure you have your car at the end of the d great sense of humor. He worked with me and respected my price budget. He will take the extra step to make sure you have your car at the end of the day. With all the stress attached to buying or leasing a new car, Nana was amazing at making me feel confortable by going straight to the point without any twist and turn. He's has all the quality of a good salesman, and his personal traits are very trustworthy. More
From the second I drove in for service I was approached with Courteous Knowledgable and Caring personnel. Mr Earl Daniel, one of the new Service Advisors introduced himself, and asked what I needed to have with Courteous Knowledgable and Caring personnel. Mr Earl Daniel, one of the new Service Advisors introduced himself, and asked what I needed to have done. Most of this was already on his computer from my calling in the night before to make the appointment. Everything that I asked to be done was accomplished. As a Matter of fact I forgot to ask that an Inspection be Performed and when I went back to ask the Advisor he took care of it right away. Mr Mike Alvarez, the Toyota Service Manager, recognized me and came over to say hello and asked if everything was OK. I said everything and everyone were wonderful. The Lounge area where I wait for the car to be serviced is very clean and has Vending Machines and free Donuts for all customers. Every person of the staff that I met during my Service experience, was Informative, Knowledgeable and Polite. In my overall experience, I felt that everyone couldn't do enough for me. The price of the service was excellent, because I heve free service as a result of my purchasing the 2011 Toyota Avalon. This is my fifth Toyota Avalon, in about 17 and 1/2 years. Each year that I come back for Service, Mr Alvarez, makes my Service Department experience better and better. Sincerely, Leonard Nurkin More
Nano was extremely helpful and patient. He took me to have my car checked by my relative who could not leave his job to come to the Plaza. He arranged a comfortable payment arrangement with me and fixe have my car checked by my relative who could not leave his job to come to the Plaza. He arranged a comfortable payment arrangement with me and fixed all minor problems that were observed ie: loose emblem on front hood and replaced missing fuse box cover without hesitation. Service was excellent and I would recommemnd Nano to anyone looking for a car. More
It was the friendliest experience I have ever had at a car dealership. I came in to trade in my six month old Honda for an SUV. We are expecting a new baby so our Insight got very small very fast. When I car dealership. I came in to trade in my six month old Honda for an SUV. We are expecting a new baby so our Insight got very small very fast. When I went it I explained the situation to Justin and he referred me to Ernest. His demeanor yelled courteousness and care. I was very impressed. Being in sales myself, it is sometimes hard to find decent people that want to help you for your needs and not their compensation. He and the Plaza team worked with me for five hours, going back and forth with the bank and afterward got me the monthly cost I was looking for and I left with a new Rav 4. I will definitely be back for my next one and will recommend them to everyone. More