Plaza Toyota

Great experience by far I was looking to purchase my first car and I walk in a little nervous and I was greeted by WILLIE (Eric). He was really nice. I told him I was interes I was looking to purchase my first car and I walk in a little nervous and I was greeted by WILLIE (Eric). He was really nice. I told him I was interested in a particular suv they had and he explained everything I needed to know about the vehicle. He sold the car to me and I did not feel pressure into buying something I didn’t want or couldn’t afford. i love the fact that I can contact him with any issue I have with my car. If I had to purchase another car I would definitely go to him. I already referred him to some people I know thats looking to purchase a car. Thanks to him I have the suv I want. More

OSCAR SOTO RE: Best Automobile Buying experience of my life. OSCAR SOTO is a professional in many regards!. The short of it is.. "there is no substitute for experience". I will try to be brief. . OSCAR is kn OSCAR SOTO is a professional in many regards!. The short of it is.. "there is no substitute for experience". I will try to be brief. . OSCAR is knowledgeable, kind, sincere and asks great questions. He really takes the time to know what the customer wants and needs. I was almost killed in a bad 3 car accident on I-87 on Jan 17th.. My car was totaled. .I live in Westchester County. Oscar found me the perfect car made sure the payments fit my budget and I LOVE the car.. never thought I could afford it.. but Oscar helped make it happen ! I will continue to drive to Brooklyn past many dealerships in Westchester and visit OSCAR for every car I drive for the rest of my life and have also told many of my customers in my business to do the same.. Plaza Auto Mall has a staggering inventory of vehicles.. "Planet Plaza Auto" is more like it... much bigger than a mall. All that being said is great.. it's not a bunch of BS...BUT here is where OSCAR WENT to ANOTHER LEVEL. I.came to pickup my car and it was not ready yet... no big deal get it the next day.. Oscar had a trip planned with his wife to go to the Poconos he was to be off work the next day.... OSCAR CANCELLED HIS TRIP so he could "PERSONALLY DELIVER" my car to me on the next day!. I don't review much on social media or websites etc... I WILL testify on three things to all who read this.. 1. Walk into the dealership. 2. Ask for OSCAR SOTO accept no one else. 3. I guarantee you will walk out with the car you dreamed of and with a smile on your face. Sincerely Kevin B More

Salesman Josh Rothafel Josh has been helpful all the way through the buying process. He was not high pressure and has been very willing to help after the purchase when I ha Josh has been helpful all the way through the buying process. He was not high pressure and has been very willing to help after the purchase when I have had questions. He has offered to stick by me during the learning process. So far, my only complaint about the Camry hybrid is that the storage spaces are much less than my previous "05 Camry. That will be a continuing annoyance. More

Happy I worked with Christenson Alcidas. He happened to be very helpful to me. I came in for a 2018 Highlander LE plus we took it for a Test drive. The expe I worked with Christenson Alcidas. He happened to be very helpful to me. I came in for a 2018 Highlander LE plus we took it for a Test drive. The experience was wonderful I got a demonstration.To sum up my experience at Plaza Toyota he was able to get me into the vehicle. I am going to recommend him to my friends in the future. More

Happy I have a great experience at plaza Toyota specially my sales person Christenson Alcidas, I take him as the best salesman ever his great and humble.he I have a great experience at plaza Toyota specially my sales person Christenson Alcidas, I take him as the best salesman ever his great and humble.he listen and understand everything I ask. Thanks again Christenson. More

Quick and painless Showed up, pulled inside the garage. Rachel had clipboard ready with all the info, handed her the keys. Told to wait in the waiting room. An hour l Showed up, pulled inside the garage. Rachel had clipboard ready with all the info, handed her the keys. Told to wait in the waiting room. An hour later, DONE. Couldn't ask for easier service, esp. for first time maintenance! More

Satisfied The salesman, Adam was patient with me in trying to accomplish what I needed. The process did take some time but the atmosphere was comfortable and pl The salesman, Adam was patient with me in trying to accomplish what I needed. The process did take some time but the atmosphere was comfortable and pleasant. More

Great service Once again a great service, polite attentive staff, always, and very competitive cost. It was a pleasure to discover a business which cares not only Once again a great service, polite attentive staff, always, and very competitive cost. It was a pleasure to discover a business which cares not only for your vehicle but treat their customers so nicely. Keep it rolling and I will continue to recommend Quality Car Service to all, More

A disaster of service I had to take my car to this place because I needed Toyota authorized, not just any service, despite the fact that I had repeated negative experiences I had to take my car to this place because I needed Toyota authorized, not just any service, despite the fact that I had repeated negative experiences there. These are the most rude and unprofessional people. They were never on time, took almost 2 hours just to change oil. My car appears to have new scratches and there is no way I can prove it as they never assessed it from the very beginning for any old damages. In addition, the managers there seem to have quite opposing views on how business is handled, as they provided contradicting information making the customer confused and frustrated. More

Poor customer service. Paid $723.00 to have a remote starter installed and I have to figure out how to operate it. All I was told was to press button on the remote 3 times. Paid $723.00 to have a remote starter installed and I have to figure out how to operate it. All I was told was to press button on the remote 3 times. They didn't have the common courtesy to show me how it's done. For all I know it may not be in. Will never visit this location again. So Glad I have choices. More