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Plaza Toyota

Brooklyn, NY

3.2
847 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 847 reviews

June 21, 2013

Brought my car for service after collision. The car was relocated to another body shop without my consent, and they were trying to hide it, saying all repairs were done in toyota body shop. When got the ca More

by Lisa111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul (the body shop)
Jul 05, 2013 -

Plaza Toyota responded

Dear Customer, I am disappointed to hear of your negative experience with the dealership. I have been attempting to get in touch with you to see how your follow-up appointment went to have your issues resolved. I can only assume that, seeing as I've heard nothing back, your problems were taken care of. Please do get in touch to let me know. At Plaza, we take customer concerns seriously and I will be happy to assist you in any way I possibly can. Sincerely, Tony Saunders Customer Service Manager Plaza Auto Mall

June 20, 2013

It is through the efforts of Mr. Nana Sono that my husband and I decided to lease the Prius Plugin - we had visited another dealer much closer to our home but Mr. Sono went "above and beyond the call More

by DawnH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 19, 2013

The service was exceptional wonderful. He treated me like family. I would not buy from any other car dealership. My buying experience was perfect with Antonio Figueroa, the Finance manager. He went the extra More

by tawana123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 11, 2013

Mr. Nana Sono was very helpful in tracking down the actual car that I liked off of the Plaza website. He never tried to give me the hard sales pitch like most other sales reps do. He was friendly, cour More

by willsanoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 05, 2013

Easy to work with, straight forward, no extra fees. Was knowlegable and able to offer different options. Did not pressure. Will definitely recommend this sales person. More

by bp7963
Customer Service
Recommend Dealer
Yes
May 31, 2013

When I went into Plaza Toyota my intention was to lease a Corolla. All I needed was a car that was fuel efficient and reliable. Now, having lots of prior experience buying cars, I completely anticipated that More

by aprilharris58323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lalanne
May 30, 2013

I started searching for my new car in September. I was looking for a 2013 RAV4. To my dismay, Nana told me that they had not come out yet. I returned in May to bring my 2005 Camry for an oil change. While More

by Perky819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2013

As I walked into Plaza Toyota I was greeted by , Nana asked me what can I do for you today . I told him the exact vehicle I wanted, I told him this is the only truck( Highlander) I wanted and I won't se More

by Akilah12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2013

Sales reps were very knowledgeable about the products that were for sale. In addition they were very courteous and helpful in my decision to purchase the product. My overall experience was great and th More

by davisandjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Robinson
May 11, 2013

Brian Suruj was always listened to my concerns about my 2005 Toyota Camry. He explained the repairs necessary and the priority in which they should be done. Although I don't own this car any more as of las More

by Perky819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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