Plaza Toyota
Brooklyn, NY
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Keith provided excellent customer service. he was very patient and helpful. He assisted me with my trade in and purchasing my brand new toyota rav 4. Thank you very much! patient and helpful. He assisted me with my trade in and purchasing my brand new toyota rav 4. Thank you very much! More
This dealership is the WORST most DECEIPTFUL place i have ever been. They see an innocent woman, single mother, and KNoWINGLY rip her off out of thousaaannnddsssss of dollars! Seriosly, the biggest mistake i ever been. They see an innocent woman, single mother, and KNoWINGLY rip her off out of thousaaannnddsssss of dollars! Seriosly, the biggest mistake i have ever made was to lease a car with these vile money hungRy snakes. I may not get my money back, but i will make it my mission to prevent others from going there and regretting it. Steer clear. More
I received excellent customer service from Greg. Being my first time, leasing a vechile; Greg walked me through the process and answered all of my questions. I was able to lease a new Toyota Corolla at the p first time, leasing a vechile; Greg walked me through the process and answered all of my questions. I was able to lease a new Toyota Corolla at the price I could afford. I would recommend family and friends to this salesman. More
Antonio was an absolute doll in walking me through everything I needed to know about my newly acquired vehicle. I have a family of Toyota Camry's, but this acquisition was my first new one, or my firs everything I needed to know about my newly acquired vehicle. I have a family of Toyota Camry's, but this acquisition was my first new one, or my first leased one for that matter. When going through the final stages of the process, Antonio walked me and my daughter through every nook and cranny, making sure we understood every piece of paper I put my signature to as well as all the things I was and was not entitled to as a holder of this lease. He made sure that we were on the same page, and stopped to reiterated anything that we were unsure about. Honestly, leasing a car is not the most stress-free thing I have ever done, but it was made a whole lot easier by the patience and understanding provided to me by Antonio. He is a credit to Plaza Toyota. More
Nana went above and beyond for me as I purchased our car. I do not like to be rushed or pressured, and Nana totally understood that. He helped me feel confident about my purchase and helped to find additio I do not like to be rushed or pressured, and Nana totally understood that. He helped me feel confident about my purchase and helped to find additional discounts that made the price a bit better. Once I had chosen the car, he transferred all of my stuff out of my old car for me even though it was really hot outside. It was, overall, a great experience! More
I normally don't write reviews however, I know that buying a car could be a very traumatic experience for some. That said, I decided to write this one for the benefit of the buyers and to thank Mr. Nan buying a car could be a very traumatic experience for some. That said, I decided to write this one for the benefit of the buyers and to thank Mr. Nana Sono for the great help he provided me with throughout the tedious process of trading in and buying a used car. He worked very hard from beginning to end. He is very courteous and professional. He is very friendly and easy to work with. Even though he wanted to make the sale, he didn’t push me to the point of making me uncomfortable; he was patient enough to understand my needs and concerns about the car. He answered all my questions and clarified many things for me. I highly recommend him as a salesperson if you are trying to purchase a car. I also want to thank the rest of the staff at Plaza Honda that contributed to making my buying experience a good one. Martin Granados More
Buy a car or leasing one is not an easy decision Antonio, not only help me with great professionalism also, give me a lot of options and make me feel that at Plaza Toyota, they are not just looking to sale c not only help me with great professionalism also, give me a lot of options and make me feel that at Plaza Toyota, they are not just looking to sale cars they want to build long relationships with each one of the clients. Antonio understood my situation which is complex because I have triplets; one of them unfortunately has a condition that prevents her from moving. Antonio realized my situation and then he find a way to give me the best deal... and that for me is priceless. I hope that next time I looking for a great car I will come back to you and my daughter will be able to enter Plaza Toyota walking. I have always said that it is important to be a good professional, but also to be a good human being and Antonio have both. Thank You Antonio... Thank You Plaza Toyota Brooklyn. Comprar o arrendar un auto no es una dicisión fácil Antonio, no solo me ayudo con gran profesionalismo también, me dió varias opciones que me hicieron sentir que en Plaza Toyota no solo buscan vender autos sino también, construir largas relaciones con cada uno de sus clientes. Antonio entendió mi situación, que es compleja, ya que tengo trillizos y desafortunadamente uno de ellos cueta con una condición que le impide moverse. Antonio se dió cuenta de mi situación y empezo a buscar la manera de darme el mejor costo y eso para mi... no tiene precio. Espero que la próxima vez que necesite de un auto regrese con ustedes y mi hija pueda entrar caminando a Plaza Toyota. Siempre he dicho que es importante ser un buen profesional pero también, ser un buen ser humano y Antonio cuenta con las dos. Gracias Antonio... Gracias Plaza Toyota Brooklyn. More
Brought my car for service after collision. The car was relocated to another body shop without my consent, and they were trying to hide it, saying all repairs were done in toyota body shop. When got the ca relocated to another body shop without my consent, and they were trying to hide it, saying all repairs were done in toyota body shop. When got the car back, there were dots of paint from spray everywhere on the car, the trunk was scratched all over the place, Paul and his colleague were rude and used inappropriate jokes about my accent (English is not my first language). Thought I could trust Toyota, not any more! Awful service! More
It is through the efforts of Mr. Nana Sono that my husband and I decided to lease the Prius Plugin - we had visited another dealer much closer to our home but Mr. Sono went "above and beyond the call husband and I decided to lease the Prius Plugin - we had visited another dealer much closer to our home but Mr. Sono went "above and beyond the call of duty" to answer all of our many questions and to find solutions to any challenges we encountered, with a smile and much patience. I believe he is an honest person trying to help people find the best car for their needs and budget - typically a rarity in a car salesman. I wish him much success in his career. It goes to show that one person doing the right thing can be very good for business! At Toyota Plaza Mall it is a "one stop shop" and they will assist you with all necessary paperwork, license plates, insurance etc... they make it very easy, and stress free which is something the other dealer was not able to do. More
The service was exceptional wonderful. He treated me like family. I would not buy from any other car dealership. My buying experience was perfect with Antonio Figueroa, the Finance manager. He went the extra family. I would not buy from any other car dealership. My buying experience was perfect with Antonio Figueroa, the Finance manager. He went the extra yard to ensure that i got the car I wanted. He listened to me and was never Pushy. He spent a lot of time with me. I enjoyed the experience of buying this car. More