Plaza Toyota

Richard was very thorough in explaining the process for purchasing vehicle. He described all the features of the vehicle I was interested in and made sure that this was what I wanted and that it was the b purchasing vehicle. He described all the features of the vehicle I was interested in and made sure that this was what I wanted and that it was the best choice for me. He was very pleasant and it was a pleasure doing business with him. Adrian did a good job of showing us the features of the vehicle we purchased and made sure we understood the function of all the gadgets we needed to know to operate the vehicle. More

I went to a few dealerships and and only Plaza Auto Mall made me feel welcome.It was a great and comfortable experience. Keith was very helpful and very professional. made me feel welcome.It was a great and comfortable experience. Keith was very helpful and very professional. More

Everything was fine, except the whole procedure of trading in and leasing a new car took more than 6 hours. I believe, few steps could be done more efficiently. Adrian showed features of the new cars, trading in and leasing a new car took more than 6 hours. I believe, few steps could be done more efficiently. Adrian showed features of the new cars, he was very clear and useful. More

Keith was attentive and helpful. We came in thinking that we wanted to maybe test drive a car, and begin to gather information, and walked out with a beautiful new Prius! Keith was knowledgeable and at that we wanted to maybe test drive a car, and begin to gather information, and walked out with a beautiful new Prius! Keith was knowledgeable and attentive, and helped us to put together a great deal on the trade in of our car, so that we could afford the new car. He has a good sense of humor, and was a pleasure to work with. Adrian M. took us into the car, and walked us through the settings and controls and features. He was helpful and knowledgeable, and charming to boot. Overall, we had a great experience at Plaza Toyota. More

My experience was for the most part a good one. I was recommended by my son to come to this dealer and see Steve Shimel. He was a pleasure to work with. The part of the experience that was upsetting to m recommended by my son to come to this dealer and see Steve Shimel. He was a pleasure to work with. The part of the experience that was upsetting to me was not being told what the steps were and thinking I was meeting with someone to go over the car and all the features after meeting with Karl and doing the financing. Then we were brought up to the front desk where a woman who was very disinterested in working said she would call Adrian because he was up next. I thought Adrian was going to show us the car and features and we were taken into another room to talk about the payments. This was extremely misleading and was more time consuming and could of been taken care of with Karl. Unfortunately at that point we were pretty upset at feeling misled and like this was a sales tactic to sign up for something else which it was. Not that it might not of been in my best interest to do it and shave off some time but I am still paying a service fee which you are making money off of. So basically my experience was a good one but I felt the communication was lacking between Karl in finance and Adrian - Don't make me think we are doing one thing and pull me into a room to do another. Also the process is too long. Three hours to come and pick up my new car which wasn't eve gassed up. Also when I went to first see cars etc. that process was too many hours long unfortunately the people ahead of us had bad credit and it was taking too long.We are very happy with the car and the experience in general. Adrian & Steve were very informative and a pleasure to work with. More

It was great working with nana , he was very helpful. thank you nana for your determination even when i taught that i was not qualified for the car ..... thank you nana for your determination even when i taught that i was not qualified for the car ..... More

The service we received was excellent. We were greater as soon as we walked in the door. Everyone was busy with other coustomers so we were told to look around and someone would be right with us. With in 5 m soon as we walked in the door. Everyone was busy with other coustomers so we were told to look around and someone would be right with us. With in 5 min Karen came and helped us. She was very personable and found us exactly what we were looking for. Loved the fact that Plaza Toyota is an All in One Dealership. Karen walked us through every step, from insurance, financing, et al. She even took care of the registration and DMV for us. Jamal was excellent with financing and found us an excellent loan at a great rate. Having an insurance broker on premises also was great for us.The found us a great insurance plan.To Finish up Adrian M. walked us through all the features of the car and helped us set up some of them. He was Friendly and knowledgeable. He even showed us a few things we didn't know we were getting. We never expected to drive off in our new car same day and thanks to Plaza Toyota WE DID!!!! I don't think I will go anywhere else for a car ever again. More

Me and my wife came here to by our first car, and we were expecting we would need go to many dealerships to find the right car for the right price but we were sooo wrong we were able to really quickly find t expecting we would need go to many dealerships to find the right car for the right price but we were sooo wrong we were able to really quickly find the car we were 100% sure about and with a great deal im only 23 so my credit history isnt bad but its a very short history but Antonio made sure to get me approved to finance a brand new 2013 honda accord and as my first car i couldnt be happier! Malik helped me pick the car with the perfect features and rims and color for me. he also helped me gather all the paperwork i needed to get approved for financing. he didnt pressure me to buy any car he was just informative and helpful and even though it was late and freezing outside Angel showed me all the features and helped setup all of my settings. it was overall a great experience i would recommend everyone to come to plaza auto mall. More

I was very please with Keith's service and his attentiveness to his work in getting me the best possible deal. I also liked his patience in dealing with his customer. attentiveness to his work in getting me the best possible deal. I also liked his patience in dealing with his customer. More

My experience at plaza toyota was a smooth process thanks to Nana and Oscar, I couldn't ask for any better service thank you guys. to Nana and Oscar, I couldn't ask for any better service thank you guys. More