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Plaza Toyota

Brooklyn, NY

3.3
844 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 844 reviews

October 14, 2018

2016 Dodge Caravan Steven was very friendly and helpful. my only issue is we were there for abt 5 hours getting everything settled. but I left with a big ole smile on my More

by tmontalvop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shumal,steven
Oct 19, 2018 -

Plaza Toyota responded

Thank you so much for your feedback and congratulations on the Dodge Caravan! Enjoy the ride!

October 01, 2018

Professional Service and Care I went in to the dealership knowing the car I wanted and the price range that I wanted to pay. Derrick Martinez was the perfect salesman to help me n More

by Sonja
Recommend Dealer
Yes
Employees Worked With
Derrick Martinez
Oct 05, 2018 -

Plaza Toyota responded

Sonja, thank you for writing about your visit with us. It is reassuring to know Derrick provided you with a hassle-free, great shopping experience. We’re happy to hear you left our dealership feeling confident about your purchase. Congratulations again! Don’t hesitate to call or stop in should you have any questions.

September 29, 2018

Our belief in Plaza Toyota professional level was restored! We were shopping for a new car. We knew exactly what we wanted, we knew exactly the price we would be satisfied with, we did our homework. We also k More

by Marishka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avetik Amyan, Alex Grabowksi
Oct 05, 2018 -

Plaza Toyota responded

Thank you for this review, Marishka. We really appreciate you leaving us your input. We are very pleased to hear that Avi could make your car shopping experience stress free. We hope you're loving your new vehicle, and if you ever need anything else in the future please feel free to come back and visit us any time!

September 28, 2018

happy customer Christenson Alcidas was very patient and detailed explaining leasing process for RAV 4. I felt very comfortable and relaxed having Chris as my sales r More

by Godfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christenson Alcidas
Oct 05, 2018 -

Plaza Toyota responded

Godfrey, thank you so much for sharing your car shopping experience with us and congratulations on your new Toyota RAV4! We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Chris. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future!

August 19, 2018

Unorginized is being polite I'm not saying they are unfair, but it doesnt seem like they really care about you, or doing their jobs right. I did wind up buying the car, but it wa More

by NotThatGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmine
Aug 21, 2018 -

Plaza Toyota responded

We are terribly sorry to hear about the negative impression you got during your visit to our dealership. We appreciate feedback. If you would like to discuss this issue in more detail, please give me a call at 347-554-6200 so we can work towards a resolution. Thank you. - David Pisciotta, General Sales Manager

July 25, 2018

Worse experience ever. I had the absolute worst experience ever!! Please do not visit this place. They will take your money and not get anything done. I went through such s More

by sophie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Fernandez
Jul 27, 2018 -

Plaza Toyota responded

Sophie, we’re very discouraged to hear you drove away from our dealership with a dissatisfying experience. We’d really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience.

July 03, 2018

Excellant customer service Toyota sales man Kevin was very helpful. He let me test drive the vehicle (2018 Toyota Rav 4) and answered all my questions. and explained to me the v More

by segpbfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Jack the finane manager
Jul 27, 2018 -

Plaza Toyota responded

Thank you so much for the wonderful feedback! We hope to work with you again in the future!

June 16, 2018

Positive Experience Took their time and made sure all the bases were covered before I drove off a happy customer. What I thought would have taken a few days of me poundin More

by Macstruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin Gadsden, Kelly Ann Jacobs
Jun 25, 2018 -

Plaza Toyota responded

The Plaza Toyota Service department would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our shop satisfied.

May 25, 2018

buy out of my leased vehicle Elias was very helpful and accommodating throughout the process. Even though the wait time was a little more than desired, it was a pleasant experien More

by NickToyota148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias
Jun 25, 2018 -

Plaza Toyota responded

Nick, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Elias was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible. We look forward to assisting you with your future sales and service needs.

March 22, 2018

Amazing Experience! I am so happy with my car. David was so nice and he was so patient with helping me find the perfect car for my budget. Definitely would recommend him More

by Alecthia15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David G & Mir.
Jun 25, 2018 -

Plaza Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear David treated you with courteous and helpful customer service. Please keep us in mind for your future auto needs as our team is always here to assist you.

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