
Plaza Toyota
Brooklyn, NY
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Worst Experience ever Being at the Toyota Dealership at Nostrand was my worst experience EVER! After wasting 2 hours of my time, I gave them a price of what I wanted to pa Being at the Toyota Dealership at Nostrand was my worst experience EVER! After wasting 2 hours of my time, I gave them a price of what I wanted to pay for a 2015 Sienna. The sales person goes that could be doable. Since it's near the AVERAGE price for it. Manager comes out and told me he could only give it to me for the MSRP...and MAYBE $400 off. I felt insulted. I'm like truecar.com says AVG is $30K and you're telling me I need to pay MSRP of $32,500? and MAYBE $400 off? This is not the first time I bought a car. After a whole lecture of what MSRP and average price is going out, please don't try to sell the car to me at full price. By the way, they need to know what the word "average mean". If average price is $30,000 that means people are buying it from $32,000 to $28,000. and you're telling me I need to pay $32,500? no thank you. More
Greatest service at Toyota - ask for Nana in sales The day we went into Toyota we meet Nana. His approach was very friendly. He was very understanding to our needs and patient in us making up our mind The day we went into Toyota we meet Nana. His approach was very friendly. He was very understanding to our needs and patient in us making up our mind on the type of vehicle we wanted, we did not feel pressured at all. Due to his interaction with us we ended up becoming good friends. He reassured us that anything we need we can call on him. He interact with my husband and even with my kids very well. Every time we go for service we always stop in and say hi and he will always ask about the entire family. He is very professional, courteous in the most friendly way, I will highly recommend his service to anyone. More
AWESOME EXPERIENCE AT PLAZA TOYOTA Mr Aron is a very prof car salesman ,very knowledgeable about the product for sale he answers all questions and put client at ease. I'm so glad he was Mr Aron is a very prof car salesman ,very knowledgeable about the product for sale he answers all questions and put client at ease. I'm so glad he was at my service at plaza Toyota,i will be very comfortable referring another customer to Him at anytime.Thank u Aron for your service at Plaza Toyota. More
Great car at a great price Aron Chervin is a pro at what he does for a living. He is everything you would want a car dealer to be. We were happy to have him as our car dealer. Aron Chervin is a pro at what he does for a living. He is everything you would want a car dealer to be. We were happy to have him as our car dealer. Slawomir More
Recall This people are good for nothing, i had a recall from toyota on Air Bag module.and took my car there to fix the recall, 2 days after i had 3 differen This people are good for nothing, i had a recall from toyota on Air Bag module.and took my car there to fix the recall, 2 days after i had 3 different light came on on my dash board, when i google it it says it is caused by the air bag module. i had to pay $589.76. they are good for nothing but a reap off, they added to the problem,so that they can make some more money out of people More
shady and dishonest dealer, tell you one thing on the phone to bring you in . Once there it like you were dealing with another dealer on the phone. dealer, tell you one thing on the phone to bring you in . Once there it like you were dealing with another dealer on the phone. More
Worst experience EVER !!!!!!!!!!!!!!!!!!!!!!!! Worst experience Ever !!!!!!!!!!!!!!!!!!!!!!!!!!! found a Toyota camry for 15588$ at this dealer, emailed to verify posting at 5am, I had a call fro Worst experience Ever !!!!!!!!!!!!!!!!!!!!!!!!!!! found a Toyota camry for 15588$ at this dealer, emailed to verify posting at 5am, I had a call from the first sales person who said the posting is right. called again at 11am talked to sales person Jay, asked him if they will honor the price previously posted since the price was changed to almost 20,000, he replied by yes and he assured me that the car is in good conditions. I live in Frederick MD, took me about 7 hours to get there, after which the manager is telling me somebody had put money down on the car which is still in the lot, but he is willing to sell it to me for 18,500. Lies, lies, lies The car is still listed for sale on cars.com for 19,988. I will never deal with them again and if you do proceed with precautions More
Excellent experience - ask for David Lau or Tony Yao I had to trade in my 2013 Scion FR-S to get a more practical car because I just got a baby. David worked really hard to give me a good deal on the 20 I had to trade in my 2013 Scion FR-S to get a more practical car because I just got a baby. David worked really hard to give me a good deal on the 2014 Corolla + my trade in value, and beat the offer I got from "Toyota of Manhattan" - excellent dealership as well - where I bought the FR-S back in may 2012 and did all the mechanical maintenance and inspection. David did not pressure me at all, he actually tried his best to understand my needs in terms of car model, options, and lease terms. The dealership is supposed to close at 5PM on Sunday, but David and Tony stayed late until 8PM to make sure all the paperwork was done and the car ready so I could drive it home the same day. Very professional and courteous, I highly recommend this dealership, and don't forget, ask for David Lau or Tony Yao. More
Outstanding Salesmanship I originally came in to Plaza Toyota just to find out the trade in value of my car. However the personal attention and understanding of my needs that I originally came in to Plaza Toyota just to find out the trade in value of my car. However the personal attention and understanding of my needs that the salesman, Nana Sono gave me tipped the scale. I ended up trading in my Toyota Venza and walking (rather driving) out with the Acura RDX I should have purchased a year ago. Nana was patient, and knowledgeable. I not only left with a car, but I think I've made a new friend. More
Woman and car buying in Brooklyn Like my title says I am a female who was looking to buy a car. It can be intimidating for some women but I felt comfortable with Chaz Walker. He did Like my title says I am a female who was looking to buy a car. It can be intimidating for some women but I felt comfortable with Chaz Walker. He did not put pressure on me but explained the features and benefits of the car I was considering. This location has good quality used cars with a year of free maintenance. More