Plaza Toyota
Brooklyn, NY
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Good service and friendly representative The representative was very nice and answer all of my questions.I was told that I can get my car and that the shop closes at 5:30pm this was on a Satu The representative was very nice and answer all of my questions.I was told that I can get my car and that the shop closes at 5:30pm this was on a Saturday ,I called them And at 4:45pm another representative told me that the shop closes at 5as well as the shuttle!!! I was very annoyed because whoever called me and told me it was ready gave me wrong theinfo and I almost missed picking up my car.I would have had to wait till Monday!!!! More
I went in for my 20,000 mile check up & NYSI I was greeted right away and even though it was busy my car was ready in less time than the last I visited Toyota Service I was greeted right away and even though it was busy my car was ready in less time than the last I visited Toyota Service More
No transparency about financial deal I was not told about my Financial deal till the last moment and then lured in to a very high APR. I was told that I have no other options other than g I was not told about my Financial deal till the last moment and then lured in to a very high APR. I was told that I have no other options other than go with the deal offered. The agent Mr Dexter Thompson had excellent knowledge of car and very professional in his approach but financial manager was extremely pushy and did not give me more than one option. I have the car I wanted but at a with the extremely high cost. More
Excellent Great experience! This is the second car we purchased her and we will be back in the future to make another purchase. Best dealership in Brooklyn! Great experience! This is the second car we purchased her and we will be back in the future to make another purchase. Best dealership in Brooklyn! More
excelent service I was looking for a car more then a month. But Eric Roseboro helped me to find right car with right pricing . I got Toyota Raf4 2015. Highly recomme I was looking for a car more then a month. But Eric Roseboro helped me to find right car with right pricing . I got Toyota Raf4 2015. Highly recommend Eric. ???????????????????????????????????????????????????? More
Amazing Experience Everyone from the greeter to the valet were very friendly and helpful! It is this attitude that keeps bringing me back everytime i need to service eit Everyone from the greeter to the valet were very friendly and helpful! It is this attitude that keeps bringing me back everytime i need to service either one my cars More
I was pleased with the service I was able to come in without an appointment and get my car serviced and inspected very quickly. The oriental gentleman that assisted me made my day. I was able to come in without an appointment and get my car serviced and inspected very quickly. The oriental gentleman that assisted me made my day. Hope to see him again. The really good guys are never there in 3- 6 months. More
awesome the salesman and manager knew what I want and there was no running around my transaction was direct to the point.keep up the good works guys the salesman and manager knew what I want and there was no running around my transaction was direct to the point.keep up the good works guys More
Gentleman first, Salesman second I wanted to window shop and price a few cars I was interested in . As we approached, it started to drizzle. There was no available parking so I rolled I wanted to window shop and price a few cars I was interested in . As we approached, it started to drizzle. There was no available parking so I rolled down the window and glanced around. A gentleman, with his lunch in his hands was darting in the door and when he saw me lower my window, asked if I needed help. I explained I wanted to look around but needed parking. He orifice himself, told me to wait for him, returned in about half a minute and walked in the rain to secure a spot for me. He then became my salesperson! Shahar was able to answer all my questions,especially those dealing with pros and cons of each vehicle, showed me various vehicles, and secure me a cup of coffee! I was able to drive off in my new purchase. He was extremely patient and I'd recommend him to anyone! More
Very warm personal That was my first time at Honda service department. I was very pleased with their service and the way business was conducted. The staff was on point w That was my first time at Honda service department. I was very pleased with their service and the way business was conducted. The staff was on point with the service they offered. More