Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Toyota
Brooklyn, NY
844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 844 reviews
December 29, 2015
good business environment very very easy to work with,plesant staff manal masada was courteous and great knowledge of her job,and the process was in and out overall every very very easy to work with,plesant staff manal masada was courteous and great knowledge of her job,and the process was in and out overall every thing was great More
by thomas mullo
Employees Worked With
Manal Masada-Perez, Sean Robinson, Jack Bankson
December 28, 2015
Easy to deal with The adviser john was very easy to deal with and the service was good. He helped me get a cheaper rate for the car inspections The adviser john was very easy to deal with and the service was good. He helped me get a cheaper rate for the car inspections More
by Rk
Employees Worked With
John
December 26, 2015
Easy and fast, beautiful car Lester was great. Took time to explain every details of the car. Prize was affordable. Lester was not too pushy like other sellers I have met. Other s Lester was great. Took time to explain every details of the car. Prize was affordable. Lester was not too pushy like other sellers I have met. Other staffs were great also, nice atmosphere. More
by Guigui
Employees Worked With
Lester Hyjek,
December 21, 2015
Customer Service. After the service Technician finish working on my vehicle, I ask the advisor. if my car is finish and he said he is waiting on the technician (untru After the service Technician finish working on my vehicle, I ask the advisor. if my car is finish and he said he is waiting on the technician (untrue). I walked to the parking area and saw my vehicle parked up with other vehicle blocking it. They did that to charge me more for labor. The work that got done on my vehicle should not cost $400.00 for labor. My time @ the service station is from 7:00 am-11:00am. More
by ted1234
Employees Worked With
John
December 19, 2015
Roller coaster well worth it. This dealership is great on trying to please there customers. We were difficult since we wanted a specific type a car they had but not in the same col This dealership is great on trying to please there customers. We were difficult since we wanted a specific type a car they had but not in the same color and same year so they were able to give us a better car so instead of a 2015 Toyota 4 Runner we got a 2016 Toyota 4 Runner with all leather seats. Since they had to get it from a different dealership we did have to wait a few days to get it but it was worth the wait. More
by Gary2979
Employees Worked With
Carlos Ottley
December 17, 2015
Great! John and staff were great to deal with! Very friendly and explained everything to me. Will definitely be back again for service. Thanks for your help! John and staff were great to deal with! Very friendly and explained everything to me. Will definitely be back again for service. Thanks for your help! More
by Mwinters09
Employees Worked With
John
December 07, 2015
The manager did a great job doing two jobs. The man that checked me in left abruptly, so the manager - Jamale Thomas - had to do his job preparing the paperwork and processing everyone. In s The man that checked me in left abruptly, so the manager - Jamale Thomas - had to do his job preparing the paperwork and processing everyone. In spite of the pressure, he was working under, everyone went smoothly, just was a longer visit than usual - but that was expected under the circumstances. More
by AMdeM
Employees Worked With
Jamale Thomas
December 05, 2015
Service Great service. The representative was professional and the service went as she explained. I didn't have to wait for many hours as with previous serv Great service. The representative was professional and the service went as she explained. I didn't have to wait for many hours as with previous service appointments. More
by Devon22
Employees Worked With
Rachel Pinsky
December 05, 2015
OUTSTANDING! I am incredibly happy with my service experience. The service advisor, Alan, kept me informed every step of the way and my vehicle was repaired earlie I am incredibly happy with my service experience. The service advisor, Alan, kept me informed every step of the way and my vehicle was repaired earlier than expected! The technician repaired my vehicle perfectly, topped off all of my fluids, put air in my tires, performed a multi point inspection on it and did not leave one dirty finger print! I will not be using any other dealership, but Plaza Toyota! More
by nancy.333
Employees Worked With
Alan Mok
December 04, 2015
did 30 month maintenance, every thing was fully explained to me before hand, it took less time than I was told, the service was prompt and friendly I would recommend Plaza Toyo every thing was fully explained to me before hand, it took less time than I was told, the service was prompt and friendly I would recommend Plaza Toyota to friends if they wish to buy a new car, More
by Richard Levantino
Employees Worked With
Robert Brown
