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Plaza Toyota

Brooklyn, NY

3.2
847 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 847 reviews

January 02, 2016

Oil change I had a coupon online for $44.95 but during service I wasn't able to retrieve it online. So I wasn't able to used it, so only the $59.95 one which I More

by Talbert 28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Pinsky
Jan 06, 2016 -

Plaza Toyota responded

Thank you for bringing this situation to our attention. I would like to apologize for any inconvenience this may have caused you. Your feedback has been duly noted and will help shape the way we improve our service going forward.

January 01, 2016

Service for my 2012 Toyota Camry Service was quick and thoroughly done. Facility provided coffee and snacks for customers enjoyment. The environment was very clean and I was updated o More

by Richardnmecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Esposito
Jan 06, 2016 -

Plaza Toyota responded

Thank you for your feedback! I'm happy to hear that our service department was very accommodating.

December 30, 2015

never again I brought my vehicle for recalls and 15000 miles maintenance service. Repeated a couple times what I need. In three days they finished recalls, but no More

by flyanaconda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rachel Pinsky
December 29, 2015

good business environment very very easy to work with,plesant staff manal masada was courteous and great knowledge of her job,and the process was in and out overall every More

by thomas mullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manal Masada-Perez, Sean Robinson, Jack Bankson
December 28, 2015

Easy to deal with The adviser john was very easy to deal with and the service was good. He helped me get a cheaper rate for the car inspections More

by Rk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
December 26, 2015

Easy and fast, beautiful car Lester was great. Took time to explain every details of the car. Prize was affordable. Lester was not too pushy like other sellers I have met. Other s More

by Guigui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Hyjek,
December 21, 2015

Customer Service. After the service Technician finish working on my vehicle, I ask the advisor. if my car is finish and he said he is waiting on the technician (untru More

by ted1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
December 19, 2015

Roller coaster well worth it. This dealership is great on trying to please there customers. We were difficult since we wanted a specific type a car they had but not in the same col More

by Gary2979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ottley
Dec 21, 2015 -

Plaza Toyota responded

Thank you so much for the feedback! I know that buying a car can be a hassle especially when you're looking for a specific one. I'm very glad to know that we were able to help you find an even better deal! Don't hesitate to reach out to us if you need anything at all!

December 17, 2015

Great! John and staff were great to deal with! Very friendly and explained everything to me. Will definitely be back again for service. Thanks for your help! More

by Mwinters09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
December 07, 2015

The manager did a great job doing two jobs. The man that checked me in left abruptly, so the manager - Jamale Thomas - had to do his job preparing the paperwork and processing everyone. In s More

by AMdeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamale Thomas
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