Plaza Toyota

great customer service, very helpful The service advisors are very knowledgeable or able to explain my situation regarding my vehicle the service advisor make me feel like I didn't have t The service advisors are very knowledgeable or able to explain my situation regarding my vehicle the service advisor make me feel like I didn't have to worry about anything that they were going to take care of all of the problems going on with my vehicle.. More

Great Servicd Great Service and great attitude. Explain any problems or concerns I have.Service rep set proper expectation for me to have my car back,l. Great Service and great attitude. Explain any problems or concerns I have.Service rep set proper expectation for me to have my car back,l. More

Friendly staff and quick service I was in for my 2 year or 20,000 mile service on my 2003 RAV4 last Sat. Alan greeted me like a professionally, asked me if I needed anything else so I was in for my 2 year or 20,000 mile service on my 2003 RAV4 last Sat. Alan greeted me like a professionally, asked me if I needed anything else so I told him about noises in the rear over bumps. His team did the maint, check out the car and order the rear shock for me. The service was done quickly and Alan just called and said the shock is in we just made an apt. Overall, I am very happy with the car and this service department. More

Just a note to help so you can improve on your service The attendant, Rachel was very knowledgeable, friendly and professional. My appointment was for 7am and was told when I was in the waiting area that The attendant, Rachel was very knowledgeable, friendly and professional. My appointment was for 7am and was told when I was in the waiting area that the mechanics do not start working until 8pm. I wasn't told that when I made the appointment. I arrived before 7am, waited in the street until about 7:18am, then cars were called to pull into the service area. My car was finished just before 9am.. Also, the waiting area could be a little nicer. More

Anthony in service was amazing!!!! Anthony in service went above and beyond to make sure my needs for my vehicle were met. He was honest, empathetic, genuine and professional at all tim Anthony in service went above and beyond to make sure my needs for my vehicle were met. He was honest, empathetic, genuine and professional at all times. Anthony made me feel at ease during the entire process of having my vehicle serviced. Anthony always offered a clear explanation for the work to be done on my vehicle. I felt good that Anthony took the time to explain the process of servicing my car. As a woman, I can't help fearing that I might be taken advantage of when I walk into a dealership. I feel this way because I know very little about cars. Anthony put me at ease as my vehicle was being serviced, and I didn't have that fear this time. Thank you Anthony and Plaza For providing excellent service. I wasn't disappointed. I will recommend Plaza to others. I can't stop talking about the great experience I had at Plaza. Thank you! Thank you! Thank you!!!!!!! More

Informative!!!! Manal sold me my vehicle almost two years ago. She was an amazing sales woman. She was informative and honest. I appreciated her perfessionalism when Manal sold me my vehicle almost two years ago. She was an amazing sales woman. She was informative and honest. I appreciated her perfessionalism when she sold me my car. I am a woman and I felt so comfortable with Manal. She listened well and she was able to meet my needs. I had no intentions of getting a new car the day I met Manal, and the next thing I knew... I was driving out of Plaza with a brand new car at an excellent price. I couldn't resist the deal. Recently I went back to Plaza with some questions and I saw Manal. She actually remembered me. Wow! She took care of me and answered all of my questions. She was still just as wonderful and as professional as the day we met. After having all of my questions answered.... I felt good!!! I felt like Plaza had my back. Manal made me feel like family. Thank you Manal. I hope to see you again when I come back to Plaza in another year and a half for my next new car. Thank you Plaza for having a wonderful employee. More

Nice people, great service As soon as I walked in I was approached and helped. My car needed an inspection and they put the plates on as well. Total wait time was an hour which As soon as I walked in I was approached and helped. My car needed an inspection and they put the plates on as well. Total wait time was an hour which was very much appreciated since I was only able to make the appt. the night before. (Also, for those outside of NYC, an hour is considered quick due to the number of people who have cars here.) More

Service My experience at Plaza has been nothing, but exceptional. The body shop "under promised and over delivered" - my car was ready one day early. Totey, t My experience at Plaza has been nothing, but exceptional. The body shop "under promised and over delivered" - my car was ready one day early. Totey, the sales person in body shop office - was great! More