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Plaza Toyota
Brooklyn, NY
840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 840 reviews
February 13, 2016
Service Department From the moment I arrived for my appointment,I was welcomed with friendliness. Kelly was helpful, informative and thoughtful. She made my experience s From the moment I arrived for my appointment,I was welcomed with friendliness. Kelly was helpful, informative and thoughtful. She made my experience some what enjoyable. I would recommend Kelly to everyone,who visited Plaza Toyota, for service. Thank you so much Kelly. More
by Audrey
Employees Worked With
Kelly Ann Jacobs
February 13, 2016
Satisfied Customer Shawn James, You guys did an Excellent job and I was completely pleased with the entire process. I have to extend my thanks to you SHAWN for ex Shawn James, You guys did an Excellent job and I was completely pleased with the entire process. I have to extend my thanks to you SHAWN for explaining every step of the car buying process and making me feel comfortable about all the steps involved. I will be recommending friends to come see you when they are looking to purchase a Toyota. If there's anything I can do on my end as far as a survey to speak to your performance I am more than happy to assist. Thank You Again, Satisfied Customer, Marlon Holder More
by mholder23
Employees Worked With
SHAWN JAMES
February 12, 2016
10,000mile check up I came in for a 10,000 mile checkup on my car. Even as a walk-in, I was welcomed and not turned away. I would come here again I came in for a 10,000 mile checkup on my car. Even as a walk-in, I was welcomed and not turned away. I would come here again More
by Toyotaowner21
Employees Worked With
Kelly Ann Jacobs
February 12, 2016
Pleasant and satisfactory My cigarette lighter fuse blew so I came in for service. Wasn't sure it was covered under my warranty. Found out it was the car adapter that I bought My cigarette lighter fuse blew so I came in for service. Wasn't sure it was covered under my warranty. Found out it was the car adapter that I bought blew out the fuse. The sales advisor, Alan , said this will be fixed but please don't use those adapters anymore otherwise I won't be covered the next time for this problem. I was very happy that this took place. I highly recommend plaza automall to anyone looking for a vehicle. More
by Phastal
Employees Worked With
Alan Mok
February 10, 2016
MY BUYING EXPERIENCE - WENT WELL . NO TIME WAS WASTED . ALMOST IMMEDIATELY , I WAS MET BY YOUR SALES REP - ANTHONY -WHO EXPLAINED EVERYTHING AND WAS PATIENT WITH ME THROUGHOUT . NO TIME WAS WASTED . ALMOST IMMEDIATELY , I WAS MET BY YOUR SALES REP - ANTHONY -WHO EXPLAINED EVERYTHING AND WAS PATIENT WITH ME THROUGHOUT . FROM ANTHONY I WAS BROUGHT TO MIR.. FINANCIALS WERE DISCUSSED AND THE SALE WAS MADE. More
by satisfied
Employees Worked With
ANTHONY -SALES REP MIR - FINANCIALS
February 05, 2016
Professional Service Quick and easy check in. Friendly and polite customer service representatives. Knowledgeable and simple explanations and a decent price. Only one issu Quick and easy check in. Friendly and polite customer service representatives. Knowledgeable and simple explanations and a decent price. Only one issue poor WiFi service in waiting area. More
by Will
Employees Worked With
Alan Mok, Kelly Ann Jacobs
February 02, 2016
overall Kelly and Alan are perfect examples of what customer service should be I will never visit any other dealership as long as I live in NY Kelly and Alan are perfect examples of what customer service should be I will never visit any other dealership as long as I live in NY More
by Nick big apple
Employees Worked With
Alan Mok, Kelly Ann Jacobs
February 02, 2016
excellent service Our 2010 Toyota Corolla had a manufacturer recall .. service department handled it with ease from making appointment to picking up car when ready...Th Our 2010 Toyota Corolla had a manufacturer recall .. service department handled it with ease from making appointment to picking up car when ready...Thanks for everything! More
by Bklyn
Employees Worked With
Robert Brown
February 01, 2016
WONDERFUL SALESMEN. NANA SONO & OSCAR SOTO, CLASS ACT GENTLEMEN. NANA WAS A VERY CARING SALESMEN AND WALKED MY HUSBAND CARMELO THROUGH EVERY STEP OF THE WAY. OSCAR NANA SONO & OSCAR SOTO, CLASS ACT GENTLEMEN. NANA WAS A VERY CARING SALESMEN AND WALKED MY HUSBAND CARMELO THROUGH EVERY STEP OF THE WAY. OSCAR WORKED OUT THE NUMBERS WITH US THAT WORKED IN OUR BUDGET. BOTH GENTLEMEN WERE THOROUGH IN EVERY STEP OF THE WAY. THANK YOU SO MUCH FOR EVERYTHING. CONTINUED SUCCESS TO YOU BOTH. More
by carmelo421
Employees Worked With
NANA SONO, Oscar Soto
January 30, 2016
very satisfied customer I was very satisfied from beginning to end. The dealership kept in constant communication with me regarding the parts necessary and the prices. My c I was very satisfied from beginning to end. The dealership kept in constant communication with me regarding the parts necessary and the prices. My car was ready quite quickly. My only complaint is that i couldnt fix a small thing on my car because it was over a thousand dollars More
by reeva
Employees Worked With
Alan Mok
