Plaza Toyota

Very accomodating, and kept to the time I had. I came in for a quick oil change. Albert was very accommodating. Got me in and out. He did what he promised to do in the time allotted I came in for a quick oil change. Albert was very accommodating. Got me in and out. He did what he promised to do in the time allotted More

It took a while but it was worth it Initially we worked with 2 different salesmen that were not so nice. I planned on taking my business elsewhere, even though Plaza is so convenient to Initially we worked with 2 different salesmen that were not so nice. I planned on taking my business elsewhere, even though Plaza is so convenient to my home. I came back due to Jasmine's decency and persistence. At that point we started working with Oscar. He was a gentleman, knowledgeable, professional, and honest. Oscar had Anthony draw up the contract. Anthony, also was a pleasure to work with. When I picked up the car I met the Business manager (can't remember his name) and another gentleman who prepared, and explained the car to me. Both the business manager and the guy who explained the car ( Fahard??) were terrific. To summarize: the 5 people mentioned above made this an extremely positive experience. More

Much Improved When I went to this dealership for service a couple of years ago, I had to wait for over an hour just to talk to someone and tell them what I wanted t When I went to this dealership for service a couple of years ago, I had to wait for over an hour just to talk to someone and tell them what I wanted to have done to my car; and I couldn't even change my mind about staying, because they had already taken my car! However, I needed to get service performed for two recalls, so after procrastinating for several months due to my previous atrocious experience, I reluctantly went online and booked an appointment to go back. When I arrived for my appointment this week, Kelly met me at my car as soon as I pulled up to the service entrance and cheerfully took my information and service requests, checked in my car, and quickly got me over to the courtesy shuttle for a ride home. I was in and out, and frankly I was shocked! Night and day difference - for the better! Once my service needs were further diagnosed, Kelly called me herself to explain what needed to be done and she patiently listened while I adjusted what I would approve in order to keep my costs manageable. There was a glitch with the courtesy car being sent out to pick me up after my car was done, so I did not get to the dealership to pick up my car until almost closing time. To my great surprise, Kelly met me herself. This was nearly 11 hours after Kelly had checked me in - and Kelly had waited for me. That's like going the extra mile plus! Kudos for your improvements - and for hiring Kelly! More

Excellent service My experience in this place was tremendous. Everyone was very nice to me, especially Mr. Albert. He was very professional and cautious. As a result, I My experience in this place was tremendous. Everyone was very nice to me, especially Mr. Albert. He was very professional and cautious. As a result, I will recommend this dealership to anyone. Thank you again. More

No hassle, friendy service! I was taken at my appointed time and written up quickly. Service was completed as promised and I picked up the car without any hassle! I was taken at my appointed time and written up quickly. Service was completed as promised and I picked up the car without any hassle! More

Fast Service My car was taken at the appointed time. The service was performed efficiently and promptly and the service rep. seemed quite knowledgeable. I was ou My car was taken at the appointed time. The service was performed efficiently and promptly and the service rep. seemed quite knowledgeable. I was out in less than two hours. More

Re-call The representative who helped when i made the appointment was not nice or professional, he wouldn't answer any questions i had and kept asking me what The representative who helped when i made the appointment was not nice or professional, he wouldn't answer any questions i had and kept asking me what date and time i wanted to schedule. When i dropped off the car, the staff were very nice. Kelly was very nice and helpful until i picked up the car. Very professional. More

High quality service. She was friendly and professional. Service was prompt and very informative . We were offered coffee and to see if our needs were being met. Pick up process was quick and thorough . Service was prompt and very informative . We were offered coffee and to see if our needs were being met. Pick up process was quick and thorough . More