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Plaza Toyota
Brooklyn, NY
836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 836 reviews
May 20, 2016
Awesome Service My advisor was exceptional in that he preceded to get me in and out as quickly and efficiently as possible. Periodically he would check on me and give My advisor was exceptional in that he preceded to get me in and out as quickly and efficiently as possible. Periodically he would check on me and give me an update as to the status of my vehicle that was being serviced. I applaud the professionalism and efficiency of the Plaza Auto Mall Service department. The appointment system is much more efficient and cuts down on waiting time. Thank you... More
by Leon D Williams Jr
Employees Worked With
Alan Mok
Helpful May 20, 2016
Extremely helpful The assistant manager Albert really took the time to explain all of the repairs needed for the car. Great experience overall; the (only) issue was the The assistant manager Albert really took the time to explain all of the repairs needed for the car. Great experience overall; the (only) issue was the waiting time which could be expected with the number of people getting their cars serviced. If possible make an appointment. More
by Odin178
Employees Worked With
Albert Brumberg
May 18, 2016
Great Service Quick turn around and great communication to me made today a very pleasant experience. And that was after the day started with a dead battery. Thank y Quick turn around and great communication to me made today a very pleasant experience. And that was after the day started with a dead battery. Thank you. More
by martin
Employees Worked With
Sean Grant
May 17, 2016
Great service Alex was very friendly and all my questions were answered. Leasing and/or buying, pre-owned and/or brand new was detailing to me in great length. I de Alex was very friendly and all my questions were answered. Leasing and/or buying, pre-owned and/or brand new was detailing to me in great length. I decided to go with buying brand new. Then, Alex introduced me to Jonathan who explained the financial details to me. I am satisfied with the service I received. Not to forget Keith who had to install something in the car for me the next day. My experience with your staff and management was pleasant. Thank you. More
by Maggy M
Employees Worked With
Alex Grabowksi
May 17, 2016
Exceptional service Staff were very responsive to customer. Facility was very clean. The staff updated customers of progress. The wait was relatively short considering Staff were very responsive to customer. Facility was very clean. The staff updated customers of progress. The wait was relatively short considering it was a Saturday afternoon appointment. More
by Tayotaguy1
Employees Worked With
Albert Brumberg
May 17, 2016
Great service My advisor, Alan Mok, was very professional and courteous. He kept me posted as to the progress of my service and when complete, he advised me that My advisor, Alan Mok, was very professional and courteous. He kept me posted as to the progress of my service and when complete, he advised me that my next appointment may require some additional service. More
by AMdeM
Employees Worked With
Alan Mok
May 16, 2016
Excellent Customer service was excellent, I was in and out in a timely matter, all of my questions were answered on a level to my understanding. Customer service was excellent, I was in and out in a timely matter, all of my questions were answered on a level to my understanding. More
by JENNIFER NARCISSE
Employees Worked With
Jay
May 14, 2016
The Best Experience You Can Have At A Dealership What a pleasant experience. I am so thankful to the staff and management at Plaza Toyota. Took car of my Highlander as if it was their personal car! T What a pleasant experience. I am so thankful to the staff and management at Plaza Toyota. Took car of my Highlander as if it was their personal car! Thank You For Excellent Service! More
by Michael H
Employees Worked With
Robert Brown
May 14, 2016
Great service Did the online service appt. Alan was very friendly and communicated the problem with my car. Very good experience with this dear ship and will conti Did the online service appt. Alan was very friendly and communicated the problem with my car. Very good experience with this dear ship and will continue to service my car here More
by AngieC
Employees Worked With
Alan Mok
May 13, 2016
Good but expensive Easy to schedule. Drop off okay. Good communication and very friendly service. Completed on time. A little pricey but all dealership service is pricey Easy to schedule. Drop off okay. Good communication and very friendly service. Completed on time. A little pricey but all dealership service is pricey. Wilson was great. More
by MaryG
Employees Worked With
Wilson
