Plaza Toyota

Evaluation of service List given and all work addressed. Part now on order; waiting for call when in to set up appointment for installation List given and all work addressed. Part now on order; waiting for call when in to set up appointment for installation More

Awesome experience !!!!!! When I walked into Toyota I was passed off to Phil via another dealer. Blessing in disguise. From the moment I met Phil, I knew I was in good hands. I When I walked into Toyota I was passed off to Phil via another dealer. Blessing in disguise. From the moment I met Phil, I knew I was in good hands. I was a single hardworking mother buying my first car from a dealership I was terrified. Immediately after shaking his hand, and exchanging names , I said this. Phil I really need your help. I am putting all my trust in you. I hoping you won't take advantage of me or my situation. He said with direct eye contact. "Monique I am gonna do everything in my power to help you. Let me tell you he did just that... from that moment till the moment I drove off the lot. You just don't meet people like this nowadays. Especially people that for lack of a better term, your at their mercy. I never doubted a thing he told me. By the grace of God after running my credit , I was granted a loan. (My credit sucks). After going over my budget somemore we decided to go with a 2016 Toyota Camry SE. Now let me tell you I was driving a 2000 Chevy Malibu that was on it's last leg a year ago. Finally after overheating and getting stuck on the road for the last time I decided it was time to let Bessie go. I trusted everything he said and am not sorry. I wanted a sunroof... He said nope you can't afford it. " you gotta crawl before you can walk, remember you have no down payment" I wanted black he said nope Cosmic is a great color, and you'll love it. Cosmic is a kinda blue/black color... It's gorgeous. P.s. I love it,,. Lol. It was a Sunday so I had to come back the next day for certain paperwork. Phil said I'll call you by 10 am... I heard from him by 10:22. I went to the dealership at 2:30.. My new car arrived at 3:30. Now here is the greatest: - I got $1000 for my 2000 Chevy -I got a $2500 rebate - I paid 0 down - Nothing out of pocket - They even factored in Registration, inspection, and put my old plates on my car saving me a trip to Dmv. - washed/vacuumed it - they included a full tank of gas Phil walked a block away in the rain, got my old car and parked it next to the new. He did that so I could transfer my belonging out of Bessie before she went to Chevy Heaven. I watched this man walk back and fourth in the pouring rain to help me. I signed my papers , it was a done deal Phil then went outside with me and gave me a step by step tutorial. Remember Bessie had no Bluetooth or backup cam. Let me say this... My payments are heavy.. Listen ... That's just a burden of having bad credit....my fault. But I have piece of mind.i don't have to worry about breaking down or overheating anymore. I'm just grateful I found both Toyota and Phil. I'm gonna tell everyone I can about my experience with Toyota. After a year of making payments and working on my credit, I'll be back. Toyota for life. Next time I'm getting a sunroof Phil. Lol...I'll see you soon. Thank you from the bottom of my heart Signed .... Monique Smith More

Service Great service ..fast and thorough. I set the appointment thursday and had my car finished by Saturday morning. I have nothing but good experiences whe Great service ..fast and thorough. I set the appointment thursday and had my car finished by Saturday morning. I have nothing but good experiences when going to Plaza More

Absolute worst experience from start to finish. Zero stars. First they sold me a new car and then told me it was in an accident so it wasn't available any more. Toyota told me that the car was sold to another b First they sold me a new car and then told me it was in an accident so it wasn't available any more. Toyota told me that the car was sold to another buyer the next day. Then over a month later they did get me a car, but it was missing a $553 accessory that I had already paid for. They are liars and thieves. More

Air bag replacement I came in to have my airbag replaced due to the recall. I found the service to be great. They took care to deliver my vehicle on time as well point I came in to have my airbag replaced due to the recall. I found the service to be great. They took care to deliver my vehicle on time as well point out other potential issues. More

Tire Replacement Horace, Robert and Amelia were a pleasure to work with during my recent visit. Horace was helpful from my initial phone calls inquiring about ordering Horace, Robert and Amelia were a pleasure to work with during my recent visit. Horace was helpful from my initial phone calls inquiring about ordering my replacement tire to referring me to Robert when I came into the dealership. Robert took the initiative to assist me with my claim to have my tire replaced and provided me with all of my options so I was not blindsided. Amelia insured my experience on the day of my service went smoothly. More

Great pruchase experience at Plaza Auto Mall Other than the busy location, Plaza was quick, efficient, respectful of my time and made the purchase a pleasant experience. They even valet parked Other than the busy location, Plaza was quick, efficient, respectful of my time and made the purchase a pleasant experience. They even valet parked my car that I drove there. Picked up the new car the next day. Their internet inventory and pricing was the best around anywhere. No games !! No sneaky price additions. The new car was dekivered waxed and shinny clean, with a full tank of gas. Good job. RVR More