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Plaza Toyota

Brooklyn, NY

3.4
845 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 845 reviews

December 21, 2016

Staff is always great Jimmy was helpful in getting the service I needed done. Since I dropped off my car, the calls notifying me that my car was ready were helpful and atte More

by Dluzu
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Michal
Dec 22, 2016 -

Plaza Toyota responded

Thank you for the feedback about Jimmy! We appreciate your business and we'll see you soon!

December 21, 2016

Fast, friendly service I has scheduled an oil change for 11:00AM, and was pleased that the process got started about 15 minutes ahead of schedule. Michael Tai-Chong did a More

by healthycar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tai-Chong
Dec 22, 2016 -

Plaza Toyota responded

We're glad to hear that you had exceptional service! Thank you for your feedback and we look forward to working with you again.

December 13, 2016

Issues with Finance Department Carlos as a salesman was FANTASTIC! My overall experience was terrible due to the finance department NOT ADHERING to my request to NOT run my cred More

by Ros11236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Otley, Alexander Pak
December 08, 2016

120,000 Mile checkup I did not have to wait for a service agent. Amelia was very courteous and helpful. She understood what I needed to have done. I was provided courte More

by Tagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelia Adjohda
December 08, 2016

Smooth Service Jaimmy was professional and greeted me as soon as I arrived. He briefed me on the work that would be done to the car before hand and escorted me to th More

by bajanstefan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimmy
Dec 22, 2016 -

Plaza Toyota responded

We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Jimmy provided you the best dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to visit us.

December 07, 2016

Pleased Customer Was pleased with the customer service and product that was offered to me. My sales rep phill and cely did an excellent job in ensuring I received the More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cely , Phil Esposito
December 07, 2016

Good Experience Kelly Ann Jacobs was great at communicating what needed to be done on my Prius and keeping me informed about the progress. Service was efficient and More

by kar7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Dec 08, 2016 -

Plaza Toyota responded

We appreciate the feedback about Kelly Ann and our service team! We are honored to have your praise and look forward to working with you again.

December 05, 2016

Expectations Exceded Jimmy was the service manager for the 10K service only 2016 Camry SE. I cannot begin to say how amazed and pleased I was with the service he provided More

by Anselvaggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy from Toyota Service
Dec 06, 2016 -

Plaza Toyota responded

Thank you so much for your kind words about Jimmy! We love having him on our team and we're glad he could provide you with an excellent buying experience. Loyal customers like yourself help build our business. We really appreciate your loyalty and look forward to serving you again.

December 02, 2016

Service 25000 mile inspection and the New York state inspection. Everything was explained to me both before and afterwards. I never felt I was alone at any More

by joe4nyc100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Pinsky
Dec 02, 2016 -

Plaza Toyota responded

We're glad to hear that your inspection went well! Don't hesitate to give us a call if you need anything ans we'll see you soon!

December 02, 2016

Good experience Kelly my service representative was very pleasant and took time to explain the repairs that was needed for my Toyota SUV Highlander 2006. Hopefully th More

by Highlander
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Dec 05, 2016 -

Plaza Toyota responded

Thank you so much for your 5 star review and kind comments. We are happy that Kelly provided you with a satisfactory sales experience. We appreciate your business and look forward to seeing you again.

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