Plaza Toyota

Service The service advisor Mr. Michael Tai-Chong was excellent, courteous and professional. He explained to me in detail what the recommendations were for m The service advisor Mr. Michael Tai-Chong was excellent, courteous and professional. He explained to me in detail what the recommendations were for my vehicle for the 30K mileage check. This made it very easy to decide on those recommendations. More

Good overall I had a good overall experience,. Just had to way a little too long to get my car since it was finished very early in the evening. I had a good overall experience,. Just had to way a little too long to get my car since it was finished very early in the evening. More

the service was excellent The service was great and Kelly did a excellent job, she kept informed about the work being done on the car. She was very polite and curiosity, serv The service was great and Kelly did a excellent job, she kept informed about the work being done on the car. She was very polite and curiosity, service with a smile. I appreciated that. More

Service Good Overall service. Customer Service Representative Mike (Michael) provided professional service.Overall. Aside from the length of waiting time (whi Good Overall service. Customer Service Representative Mike (Michael) provided professional service.Overall. Aside from the length of waiting time (which is understandble) the overall service at Toyota is great. More

Car runs smoothly Car always comes out running smooth. I never have to take it back for complications. Amelia explained the issues with me on the phone and was patient. Car always comes out running smooth. I never have to take it back for complications. Amelia explained the issues with me on the phone and was patient. I also like that you can book an appointment online to get the car serviced. I don't like going to dingy looking garages. Here, I feel safe going by myself. More

Very Lucky It was a very professional experience. The Toyota Service Rep, Mrs. A. Jacobs was able to tell me what the car needed without any confusion or delay. It was a very professional experience. The Toyota Service Rep, Mrs. A. Jacobs was able to tell me what the car needed without any confusion or delay. More

required replacement airbag for recall I stopped in to Toyota to have the passenger airbag replaced as there was a recall. There was no charge for this service. I very much appreciated th I stopped in to Toyota to have the passenger airbag replaced as there was a recall. There was no charge for this service. I very much appreciated that the wait-time was right on target as estimated. I liked my service representative, Amelia very much. She was a very personable, professional and courteous person. When I had a mechanical question she explained very well in a concise way. Amelia is definitely an asset to your organization. I imagine she will rise in your corporation. More

Service Anthony is the Toyota Master Technician at Plaza and he is the only technician who works on our cars. My husband and I both have Toyota vehicles and w Anthony is the Toyota Master Technician at Plaza and he is the only technician who works on our cars. My husband and I both have Toyota vehicles and we are very pleased with the service at Plaza. We bring our vehicles in for service every 5000 miles and Anthony is very thorough with the service, shows and explains to us everything about our vehicles and because he "involves" us throughout the entire service visit, we will not go anywhere else! More