Plaza Toyota

I bought Toyota corolla back in October 2021 and they gave me only one key. I was trying to get an other key, no one helped me, then I went to. Service center. Mr. Burg service manger helped me to get an gave me only one key. I was trying to get an other key, no one helped me, then I went to. Service center. Mr. Burg service manger helped me to get an other key. He is very cool and helpful guys. More

Lester was very helpful I appreciate all his help and support. He treated me like family and I will continue to do business with him. support. He treated me like family and I will continue to do business with him. More

Excellent leasing experience. Excellent service experience. The absolute worst buy out experience ever. The sales person we dealt with (Ron Lazkani) was the worst sales person I ever had to de experience. The absolute worst buy out experience ever. The sales person we dealt with (Ron Lazkani) was the worst sales person I ever had to deal with. When I questioned some of the charges he just tried to brush them off. When I asked why there was a charge for registration he said we would be getting new plates (A total lie). He also had the nerve to eat lunch with his sales coworkers while we sat there "waiting for paperwork." Which he denied. Finally on the second visit I asked to speak to a Sales manager and then we got the paperwork ( with a credit for the BS charges he added) and were able to leave. In closing I will say, if you have to go there ( I wouldn't) keep away from "Ron Lazkani" all he will do is treat you like crap. More

Bought a used car with Yacine and had a good experience. Overall, I would recommend. Overall, I would recommend. More

If I could give it zero stars or -0 I would do not buy a car from this place they are liars I brought a car preowned 2018 not even 10 months later the battery crapped out it’s covered under 84 month warrant car from this place they are liars I brought a car preowned 2018 not even 10 months later the battery crapped out it’s covered under 84 month warranty but nobody wants to help me out on top it off he told me that I had free oil changes for a year I find out that I have zero all they do is tell you lies do not buy anything from here go someplace else actually run. Keep running so you end up in another dealer More

Had my car serviced today at Plaza Toyota. The Service adviser Winston Robinson sold me a lot of extra services which are NOT required at specific mileage stating that it's absolutely necessary. I was not adviser Winston Robinson sold me a lot of extra services which are NOT required at specific mileage stating that it's absolutely necessary. I was not prepared to argue at the beginning, but when I called to adjust the service in couple of hours, he said "all already done" , Now; I'm not even sure that this super expensive service is actually performed. This place is a rip-off. Will never go to this shop again. ZERO stars. More

4 pm appointment was not honored . 5 pm and nothing had been done to my car ( visited plaza Toyota for a simple wheel alignment), God help me if it was something more complex. When I asked Kelly on why been done to my car ( visited plaza Toyota for a simple wheel alignment), God help me if it was something more complex. When I asked Kelly on why nothing was done to my car the answer ( in a rather patronizing tone ) was there where others cars before me when I watched at least 3 come after me and got service. That’s the second Toyota dealership in New York clowning, I’ll make sure to let corporate know. More

They don’t give you what you ordered. My wife told me not to come here because she had prior poor service. Years ago Plaza had excellent service. I gave one star but I felt zero because I’m not sure no star to come here because she had prior poor service. Years ago Plaza had excellent service. I gave one star but I felt zero because I’m not sure no star star would count. More

Sales team is the worst. Traded in old lease for new lease. I have been to the service dept. 4 times in 4 weeks for updates/repairs on 2021 vehicle. Still waiting for a return call regarding another ite lease. I have been to the service dept. 4 times in 4 weeks for updates/repairs on 2021 vehicle. Still waiting for a return call regarding another item to be ordered and replaced. Never going back! Kudos to Bert and the service team for making up for the sales team! More

Fraud & Scam likely...beware of this place, they trick you by offering something so you agree to take the vehicle. You are trapped after signed the contract. The sales team including GM....”Before you you by offering something so you agree to take the vehicle. You are trapped after signed the contract. The sales team including GM....”Before you sign a contract, it is their jobs; After you signed a contract, it is out of their hands”. Plaza Toyota practice is horrible! More